Retail Store Manager

Job Description

As a PUMA Store Manager, you’ll be the driving force behind your store’s success — responsible for leading a high-performing team, delivering exceptional customer experiences, and maximising sales performance. You will represent the PUMA brand on the frontlines, bringing energy, agility, and a relentless focus on excellence.

Key Responsibilities

• Take full ownership of store operations and commercial performance.
• Analyse store KPIs and team performance to identify growth opportunities and drive key actions.
• Collaborate with Area Managers and cross-functional teams to resolve challenges and improve efficiency.
• Build a customer-first culture, ensuring every shopper interaction reflects PUMA’s brand values.
• Create effective staff schedules that balance customer service, peak hours, and task execution.
• Lead by example — be on the floor coaching, selling, and energising the team.
• Uphold all visual merchandising, in-store communication, and brand presentation standards.
• Oversee daily operations including inventory management, replenishment, and cash handling.
• Enforce loss prevention and safety protocols to ensure a secure store environment.
• Champion team recruitment, onboarding, and training in line with PUMA’s standards.
• Foster a high-performance culture: set clear goals, give real-time feedback, and manage underperformance decisively.
• Continuously upskill yourself through learning and development programs.

Gross salary: Rs. 36,800 per month (Take-Home approx. Rs. 35,000 after statutory deductions.)

Job Type: Full-time

Pay: Up to ₹39,350.00 per month

Benefits:

• Health insurance
• Provident Fund

Application Question(s):

• Please attach a recent photo of yourself to the CV.

Education:

• Bachelor's (Required)

Experience:

• Fashion retail: 3 years (Required)

Language:

• Malayalam, English (Required)

Location:

• Kochi, Kerala (Required)

Work Location: In person