Retail Store Manager

As a Store Manager at a garment store, your primary responsibility will be to oversee the day-to-day operations, manage staff, ensure excellent customer service, and drive sales. You will play a crucial role in driving sales by implementing strategies such as upselling, cross-selling, and tracking key performance indicators. Your focus on customer service will be paramount, as you strive to ensure high customer satisfaction, handle returns and exchanges efficiently, and create a welcoming atmosphere for all customers. In terms of staff management and training, you will be involved in recruitment, hiring, training, shift scheduling, and performance management to ensure a motivated and well-trained team. Inventory management will also be a key aspect of your role, involving tasks such as stock management, merchandising, and stock replenishment to maintain optimal inventory levels. You will be responsible for visual merchandising, including product display and store layout, to create an attractive shopping environment for customers. Financial management tasks will include budgeting, expense control, sales reporting, and cash handling to ensure the financial health of the store. Marketing and promotions will be part of your responsibilities, including local marketing initiatives and seasonal promotions to drive store traffic and sales. Monitoring store performance and reporting to upper management, as well as analyzing sales trends, will be essential to track progress and make data-driven decisions. Building customer loyalty through customer engagement and feedback collection will also be a key focus area to ensure long-term customer relationships. This is a full-time position with benefits such as Provident Fund, day shift and morning shift schedules, yearly bonus, and the work location is in person.,