Retail Sales Specialist

Job Title: Retail Sales Executive – Luxury Products (Pens & Accessories)

Location: Makoba – Ahmedabad Retail Store

Experience Required: Minimum 2–3 Years in Luxury Retail

Website: www.makoba.com

About Makoba:

Makoba is India’s largest online store for luxury pens and fine writing instruments, representing top global brands like Montblanc, Namiki, Leonardo, Pilot, Lamy, Visconti, and more. With a passionate focus on customer experience and product knowledge, we aim to deliver joy with every writing instrument we sell.

Job Role:

We are seeking a polished, passionate, and performance-driven Retail Sales Executive to join our Ahmedabad store. The ideal candidate will have hands-on experience in handling luxury products like watches, pens, and fine accessories. You will be the face of Makoba – delivering not just a sale, but a memorable luxury experience for every customer who walks through our doors.

Key Responsibilities:

• Greet and assist walk-in customers with warmth, professionalism, and attention to detail
• Demonstrate in-depth product knowledge of luxury pens, corporate gifts, and lifestyle accessories
• Understand customer needs and offer tailored recommendations based on style, utility, and budget
• Achieve and exceed individual and store sales targets through consultative selling
• Maintain impeccable visual merchandising and stock presentation standards
• Build and nurture relationships with high-value clientele, including follow-ups and CRM
• Handle billing, inventory, and POS systems with accuracy
• Support team members and contribute to the store’s overall performance and brand reputation

Ideal Candidate Profile:

• 2–4 years

   of retail experience in luxury products (e.g., watches, pens, jewelry, perfumes, fashion)
• Excellent communication skills in English and Hindi; knowledge of other regional languages is a plus
• Strong customer service orientation with a refined, courteous demeanor
• Sales-driven mindset with a passion for luxury and fine craftsmanship
• Tech-savvy and comfortable using POS systems and CRM tools
• Availability to work weekends, holidays, and retail hours as required

What we offer at Makoba:

• A chance to work with India’s largest curated collection of premium writing instruments
• Exposure to iconic global luxury brands and exclusive product lines
• Attractive compensation package with incentives and performance bonuses
• Ongoing training, product workshops, and opportunities for growth within the organization.
• A positive, respectful, and inspiring work environment

If you’re someone who believes luxury is in the detail and finds joy in helping customers discover timeless pieces, we’d love to meet you.

Apply now and be a part of the Makoba legacy.

Employment Type: Full-Time

• Work Location: Ahmedabad, Gujarat (Preferred)

Salary: Upto 30k per month

Benefits:

• Cell phone reimbursement
• Leave encashment
• Paid sick time
• Paid time off
• Provident Fund