Role Description This is a full-time, on-site Tele Caller role located in Gurugram. The Tele Caller will be responsible for contacting potential and existing customers by phone to inform them about our products or services. Day-to-day tasks include answering questions about our offerings, recording customer information accurately, and handling customer queries and complaints professionally. The Tele Caller will also be responsible for maintaining customer records, following up on previous interactions, and striving to meet sales targets. Qualifications Strong communication and interpersonal skills Excellent telephone etiquette and active listening abilities Proficiency in using database software and digital communication tools Good organizational and record-keeping skills Ability to handle rejection and persist in a positive manner Previous experience in telemarketing, customer service, or sales is a plus Fluency in multiple languages is advantageous High school diploma or equivalent; additional qualifications in sales or marketing are beneficial Salary upto 3.50 LPA plus attractive incentives.
Company Description Momentz is a leading luxury brand known for its exquisite craftsmanship and elegant design, offering high-quality silverware and décor pieces. With a focus on refined aesthetics and unparalleled quality, the brand specializes in unique gifting solutions and art d’objects tailored for luxurious living. Founded by visionary entrepreneur Veresh Kalra, Momentz has established a reputation for creating tarnish-free, intricately detailed products like divine sculptures, decorative platters, crystal bowls, ornate baskets, and much more. Endorsed by over a million customers, the brand serves as a one-stop destination for distinguished home décor and gifting solutions. Headquartered in India, Momentz continues to uphold its legacy of creating world-class, sophisticated products with a focus on superior customer satisfaction. Role Description This is a full-time, on-site role based in Hyderabad for a Retail Sales Manager. The Retail Sales Manager will oversee day-to-day operations of retail outlets, driving sales and ensuring an exceptional shopping experience for customers. Responsibilities include managing staff, organizing sales strategies, monitoring inventory, analyzing sales performance, and implementing customer engagement initiatives. The position requires fostering positive relationships with clients and motivating the sales team to achieve targets while adhering to the brand’s high standards of luxury and service. Qualifications Proficiency in Retail Sales and Sales strategies to drive revenue and meet company objectives Strong Communication and Customer Service skills to foster positive client relationships and ensure satisfaction Expertise in enhancing Customer Experience and implementing customer-first practices Ability to manage and motivate a sales team to perform at their best Previous experience in retail or luxury sales management is preferred Bachelor’s degree in Business Administration, Marketing, or a related field is an added advantage Excellent organizational, problem-solving, and leadership skills