Retail Sales Executive

Obsessed with kicks? If you live, breathe and eat sneakers and find satisfaction in helping others settle on a pair then this job is for you. It’s easy for you to start up conversations, adapt to different types of situations, and resolve issues with a smile. Your performance will be measured by your ability to achieve personal and productivity goals.

Specific Responsibility will include:

• Ensuring high levels of customer satisfaction by being knowledgeable on all products offered, and teaming up with co-workers to provide excellent sales service.
•  Greets and receives customers in a welcoming manner.
•  Responds to customers questions.
•  Directs customers by escorting them to racks and counters.
•  Provides outstanding customer service.
•  Documents sales by creating or updating customer profile records.
•  Manages financial transactions.
•  Processes payments by totalling purchases, processing cash, and store or other credit and debit cards.
•  Alerts management of potential security issues.
•  Assists with inventory, including receiving and stocking merchandise.
•  Keeps clientele informed by notifying them of preferred customer sales and future merchandise of potential interest.

Requirements:

• Proficient in English Both (Verbal and Writing)
• Working actively on inventory reports.
•  Experience: 1+ years preferably in Retail/FMCG/F&B.
•  Proven work experience as an HR Manager.
•  Good knowledge of Ms Excel.
•  Demonstrable leadership abilities and teamwork.

Working Hours:

• 6 days a week - 8.5 Hour shifts
• Choose from a morning or afternoon shift

Skills and Qualification:

• Listening
• Excellent customer service
• Meeting sales goals
• Selling to customer needs
• Product knowledge
• People skills
• Energy level
• Dependability
• General math skills
• Verbal communication
• Domain knowledge
• Self-starter
• Problem solving

Education and Experience Requirements:

• B.Com or other graduate degree
• Minimum 2-3 year of Retail experience.  

Reports to: