Retail Operation Manager

3 - 7 years

0 Lacs

Posted:1 week ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

As a Beauty Store Manager, your primary responsibility will be to lead and manage a team of beauty advisors and support staff. You will be tasked with recruiting, hiring, training, and supervising the team while setting clear expectations and goals. Providing continuous coaching, feedback, and development opportunities to ensure the team's success will be essential. Creating a positive and collaborative work environment that fosters teamwork and employee engagement will also be a key part of your role. Monitoring and analyzing sales performance metrics such as daily sales, ATV, UPT, and conversion rates will be crucial for driving sales and revenue generation. Developing and implementing effective sales strategies to meet or exceed sales targets and maximize profitability will be a key focus area. Additionally, ensuring exceptional customer service standards are maintained at all times to enhance customer experience and satisfaction will be essential. You will oversee day-to-day store operations, including inventory management, stock replenishment, and store maintenance to ensure operational efficiency and compliance. Monitoring and controlling operational expenses to optimize profitability and efficiency will also be part of your responsibilities. Maintaining visual merchandising standards to enhance the store's visual appeal and maximize product visibility will be crucial. Proper signage, displays, and product placements should be managed to drive sales and highlight promotional offers effectively. Key Performance Indicators (KPIs) for this role will focus on measurable metrics related to sales performance, customer service, operational efficiency, team performance, and profitability. Some top KPIs for a Beauty Store Manager role include Sales Performance, Customer Service and Satisfaction, Operational Efficiency, Team Performance and Development, and Profitability and Financial Metrics.,

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