1391 Restoration Jobs - Page 19

The Service and Incident Management Manager will lead the Ameriprise Incident Management Team with Critical/Major incident management being the primary responsibility. This resource will be working with multiple teams across business and technologies to manage incidents and run bridges with the primary objective of reducing MTRS of incidents. Provide operational leadership and direction to technology operations team(s) including employees, contract personal and strategic vendor partners. Accountable for the availability and performance of applications and services and the seamless business consumption of them. Own production support, front-line management of incidents, small enhancements, and proactive/preventative testing and analysis (to include solution ideation, recommendation and implementation). Serve as escalation point and operational expert for issues, needs and operational requirements. Key Responsibilities Responsibilities Act with decisive confidence and exercise influence over a wide range of individuals at all levels of business and technical leadership Ensure incidents are fully documented both during and after the incident, including gathering and recording the full incident timeline of events Collaborate with multiple teams across business and technology to ensure processes are in compliance with guidelines Produce documents that outline incident protocols such as how to handle cybersecurity threats Production Support Prioritize incidents according to their urgency and impact to the business and escalate (technical and/or hierarchical) as needed Engage team, partners and stakeholders appropriately to ensure full collaboration, multiple viewpoints and full transparency Maintain a professional demeanor and attitude while being assertive when leading an incident investigation Apply technical acumen to ask the right questions, collect the responses, set actions based on information, and to follow-up with probing questions if the response does not fit the situation Establish and manage goals, reporting needs, key performance indicators / early indicators and dashboards for measurement of operation success Ensure operational readiness thru effective handoff of technologies and services into production Develop and/or oversee development of configurations, monitoring procedures and break/fix documentation Collaborate on system health evaluations to address performance issues and establish action plans Drive proliferation of existing technology investments and capabilities to enable business efficiencies Escalation point with vendors or users on current product capabilities and enhancement requests Escalation contact for assigned incident & problem workgroups. Monitor and perform routine performance/service-level audits to ensure optimal utilization. Accountable for scheduled and unscheduled operational maintenance tasks. Ensure escalation processes in place and utilized. Collaborate with technical teams, business partners, and vendors to advocate for assigned services/technologies, ensuring stable operations/production environment. Coordinate efforts of support teams (internal and/or vendor) to drive service restoration targets. Liaise with technology teams to develop corrective action or workarounds to resolve incidents Leadership Provide oversight and leadership to technology operations team Delegate and prioritize work to ensure effective execution of team/function deliverables Ensure knowledge transfer and cross-training of team to effectively support the business Develop and maintain a high-performing team through effective hiring, vendor partner management, coaching and performance management Develop, manage and champion policies and standards. Operational Requirements Provide insight into operational requirements / needs and funding conversations. Participate in the annual budget and project planning process. Review and approve vendor/supplier invoices, as applicable, to ensure services provided/business activity translates accurately to spend. Work with finance and business management teams to manage overall operational finance plan for voice & contact center technologies. Manage all business as usual changes work requests thru Service Catalog, critique volumes and trends on an ongoing basis. Respond to escalations and SLA misses Maintain Online knowledge cases for both users and technical support personal Vendor & Service Level Management Primary day-to-day liaison with suppliers and vendors for assigned portfolio(s) of applications/services. Required Qualifications Bachelor's degree in Computer Science or similar field; or equivalent work experience. 10 to 18 years of relevant experience required. Understanding of ITIL - Change, Incident, Problem, Knowledge Management Strong analytic skills including ability to identify patterns and potential issues Situation management and decision-making skills Exceptional written and verbal communication skills. Ability to multi-task and remain calm in critical situations Detail oriented Preferred Qualifications Certifications preferred: ITIL Foundation Certification Previous experience in a Critical/Major Incident Management role Experience working with the following tools: MS Office, ServiceNow, Power BI, JIRA, Confluence Experience with event correlation and interpretation, utilizing various monitoring tools (Dynatrace, SumoLogic) Solid understanding of business functional areas, systems, and capabilities Solid understanding of basic infrastructure design and operation Experience supporting applications within the Financial Services industry (e.g. broker-dealer, asset management, insurance, etc.). About Our Company Ameriprise India LLP has been providing client based financial solutions to help clients plan and achieve their financial objectives for 125 years. We are a U.S. based financial planning company headquartered in Minneapolis with a global presence. The firm’s focus areas include Asset Management and Advice, Retirement Planning and Insurance Protection. Be part of an inclusive, collaborative culture that rewards you for your contributions and work with other talented individuals who share your passion for doing great work. You’ll also have plenty of opportunities to make your mark at the office and a difference in your community. So if you're talented, driven and want to work for a strong ethical company that cares, take the next step and create a career at Ameriprise India LLP. Ameriprise India LLP is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, genetic information, age, sexual orientation, gender identity, disability, veteran status, marital status, family status or any other basis prohibited by law. Full-Time/Part-Time Full time Timings (2:00p-10:30p) India Business Unit AWMPO AWMP&S President's Office Job Family Group Technology

About Us Kernel Data Recovery is known for its high-class quality software which inculpate data repair, data restoration, data migration, data mining and other multiple products. The company was established in 2004 and includes several proficient teams - software developers, designing team, testing department, web services and analytics, and pre-sales and after support services. Company offers wide range of expediencies for Windows, Apple Macintosh operating system, Novell Netware and other tools for email recovery, email migration, Outlook tools, monitoring solutions and PDF tools. Furthermore, we offer 24/7 support to troubleshoot the issues immediately. The business idea of the company is to attribute complete emphasis on customer satisfaction and transparency. Any stress is laid on proper services, communication and sincere efforts to shape and build secure personal relations. Job Highlights 1-2 years of experience in technical writing or content creation. Any bachelor’s degree, BCA, MCA, or other technical qualifications are preferred. Excellent English writing and communication skills. Must be organized, detail-oriented, and a collaborative team player. Key Responsibilities Develop clear, accurate technical documentation (e.g., product page, user manuals, installation guides, troubleshooting guides). Write SEO-optimized web content and articles to drive organic traffic. Research and produce fact-based content on technical topics. Proofread and optimize content for clarity and SEO performance. Maintain and update content on websites and social media platforms. Preferences Experience with SaaS/Tech Industry Practical knowledge of SEO strategies and implementation Familiarity with tools and platforms like Microsoft 365, Outlook, Google Workspace, SQL Server, and Exchange Website - https://www.nucleustechnologies.com/ Job Type: Full-time Benefits: Leave encashment Provident Fund Schedule: Day shift Monday to Friday Ability to commute/relocate: Noida, Uttar Pradesh: Reliably commute or planning to relocate before starting work (Required) Application Question(s): On a scale of 1 to 10, how proficient are you in English Writing ? On a scale of 1 to 10, how proficient are you in Technical writing? Experience: Technical Content writing: 1 year (Required) Total work: 1 year (Required)

Join our Team About this opportunity: We are currently seeking a talented and dedicated individual to join our Ericsson team as a Technical Authority Expert. This critical role belongs to our Managed Services department, directly contributing to our ongoing Ericsson Operations Engine projects. You will be at the forefront of tech-driven change, offering your specialist knowledge to guide the entire lifecycle of our projects. Whether we are in the Create, Sustain, or Evolve stages, your expertise will pave the way forward in your domain. What you will do: Develop, maintain, and enhance automation-based solutions, conducting in-depth troubleshooting as necessary. Drive recovery processes improvement. Offer your technical expertise to our domain support and automated operations team. Aid our automation and analytics team with your detailed domain knowledge. Construct and polish automated Service Delivery methodologies. Analyze trends to preemptively identify potential service disruptions, enabling swift restoration and repair. The skills you bring: - Ericsson Operations Engine - Mode Of Operations. Overall understanding of Automation?. Troubleshooting skills. Network Performance. E2E Customer Experience. Network Virtualization. Problem management. Telecom Domain. Ericsson Customer Experience Assurance (CEA) Competence. Incident management. MS TOP. Customer Experience Improvement. Service Request Fulfilment (OMS). System Administration. Data Security. Why join Ericsson? At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next. What happens once you apply? Click Here to find all you need to know about what our typical hiring process looks like. Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more. Primary country and city: India (IN) || Noida Req ID: 767976

Job Title: Museum Curator Location: The House of MG, Ahmedabad Department: Retail / Galleries / Heritage Custodianship Employment Type: Full-Time POSITION SUMMARY: The House of MG is seeking a passionate and qualified Museum Curator / Custodian Manager to oversee and manage its diverse collection of heirloom textiles, brassware, woodwork, books, and heritage artifacts. This role requires a detail-oriented and knowledgeable professional with at least 5 years of experience in a museum, gallery, or heritage retail environment. The ideal candidate will be responsible for the custodianship, documentation, preservation, presentation, and promotion of the collections across Ahmedabad Trunk (Heirloom Shop), the Bookstore, Mangal bag properties , and other display areas within the hotel. This role blends traditional curatorial responsibilities with contemporary retail, sales, and guest interaction functions, aligned with the brand’s ethos of preserving and showcasing Indian heritage. Key Responsibilities: Collection Custodianship & Curatorial Duties Oversee the custodianship of all heritage collections in Ahmedabad Trunk, Bookstore, Mangalbag Houses, and hotel premises . Acquire, authenticate, and document artifacts including textiles, brass, wood, and art pieces. Curate and manage rotating and permanent exhibitions, ensuring proper storytelling and contextual presentation. Lead research and documentation projects; maintain digital and physical records of all collections. Ensure proper tagging, pricing, condition monitoring, and display of all items in galleries and retail spaces. Coordinate the restoration and preservation of damaged or aging artifacts using internal or external experts. Retail & Sales Management Oversee daily operations of Ahmedabad Trunk and Bookstore; ensure high-quality visual merchandising. Coordinate sales, inventory updates, pricing, audits, and physical verification of all retail and gallery items. Manage VIP/VVIP guests in the absence of senior floor personnel; ensure a seamless guest experience. Support sales training and SOP compliance for local artisan products and trunk merchandise. Collaborate with the marketing team for inventory photography, go-frugal entry, and promotional materials. Inventory, Store, and Project Oversight Maintain and manage inventory registers and tracking systems for all items. Ensure coordination of handover/takeover of imported/exported artifacts and heritage materials. Manage the upkeep and display of in-room and outdoor artifact installations, including courtyards and galleries. Handle keys management and security coordination for retail and heritage areas. Support the launch and maintenance of new heritage projects and gallery displays. Team & Vendor Management Supervise support staff, assistant curators, and security related to textile and artifact handling. Liaise with vendors for purchase orders, delivery, and returns of materials. Enforce cleanliness, upkeep, and SOP adherence in display and storage areas. Provide daily reports, suggest remedial actions, and maintain ongoing communication with senior leadership and MD. Checkpoints & Protocols: Any materials location will not change or sell without AM permission and HOD or Custodian information which is displayed in the room, premises, and outside area. In charge will look after all antique materials with proper labels and display them in or outside the hotel like rooms, offices, courtyards, premises, and other areas. All antique materials should be proper digitalis documentation and in registered etc. Lost and found, damage and sale or relocation of an antique to be communicated with the custodian for proper management. Textile Store management to be handled by custodian and Security, and Assistant Curator. The custodian will maintain registers. Custodian to keep a note of this on an daily basis and any remedial course required to be implemented with inputs from MD sir. Arranging products for pricing. Skills & Competencies: Deep understanding of Indian heritage textiles, crafts, and antiquities Strong research, documentation, and digital cataloguing skills Visual merchandising and aesthetic display planning Excellent organizational, multitasking, and team management skills Comfortable working with retail inventory software. Strong verbal and written communication; guest-handling skills preferred Attention to detail, preservation ethics, and ability to uphold brand legacy Job Types: Full-time, Permanent Pay: Up to ₹70,000.00 per month Benefits: Commuter assistance Food provided Life insurance Paid sick time Paid time off Provident Fund Schedule: Day shift Supplemental Pay: Performance bonus Work Location: In person Speak with the employer +91 9909946024 Expected Start Date: 01/08/2025

The Service and Incident Management Manager will lead the Ameriprise Incident Management Team with Critical/Major incident management being the primary responsibility. This resource will be working with multiple teams across business and technologies to manage incidents and run bridges with the primary objective of reducing MTRS of incidents. Provide operational leadership and direction to technology operations team(s) including employees, contract personal and strategic vendor partners. Accountable for the availability and performance of applications and services and the seamless business consumption of them. Own production support, front-line management of incidents, small enhancements, and proactive/preventative testing and analysis (to include solution ideation, recommendation and implementation). Serve as escalation point and operational expert for issues, needs and operational requirements. Key Responsibilities Responsibilities Act with decisive confidence and exercise influence over a wide range of individuals at all levels of business and technical leadership Ensure incidents are fully documented both during and after the incident, including gathering and recording the full incident timeline of events Collaborate with multiple teams across business and technology to ensure processes are in compliance with guidelines Produce documents that outline incident protocols such as how to handle cybersecurity threats Production Support Prioritize incidents according to their urgency and impact to the business and escalate (technical and/or hierarchical) as needed Engage team, partners and stakeholders appropriately to ensure full collaboration, multiple viewpoints and full transparency Maintain a professional demeanor and attitude while being assertive when leading an incident investigation Apply technical acumen to ask the right questions, collect the responses, set actions based on information, and to follow-up with probing questions if the response does not fit the situation Establish and manage goals, reporting needs, key performance indicators / early indicators and dashboards for measurement of operation success Ensure operational readiness thru effective handoff of technologies and services into production Develop and/or oversee development of configurations, monitoring procedures and break/fix documentation Collaborate on system health evaluations to address performance issues and establish action plans Drive proliferation of existing technology investments and capabilities to enable business efficiencies Escalation point with vendors or users on current product capabilities and enhancement requests Escalation contact for assigned incident & problem workgroups. Monitor and perform routine performance/service-level audits to ensure optimal utilization. Accountable for scheduled and unscheduled operational maintenance tasks. Ensure escalation processes in place and utilized. Collaborate with technical teams, business partners, and vendors to advocate for assigned services/technologies, ensuring stable operations/production environment. Coordinate efforts of support teams (internal and/or vendor) to drive service restoration targets. Liaise with technology teams to develop corrective action or workarounds to resolve incidents Leadership Provide oversight and leadership to technology operations team Delegate and prioritize work to ensure effective execution of team/function deliverables Ensure knowledge transfer and cross-training of team to effectively support the business Develop and maintain a high-performing team through effective hiring, vendor partner management, coaching and performance management Develop, manage and champion policies and standards. Operational Requirements Provide insight into operational requirements / needs and funding conversations. Participate in the annual budget and project planning process. Review and approve vendor/supplier invoices, as applicable, to ensure services provided/business activity translates accurately to spend. Work with finance and business management teams to manage overall operational finance plan for voice & contact center technologies. Manage all business as usual changes work requests thru Service Catalog, critique volumes and trends on an ongoing basis. Respond to escalations and SLA misses Maintain Online knowledge cases for both users and technical support personal Vendor & Service Level Management Primary day-to-day liaison with suppliers and vendors for assigned portfolio(s) of applications/services. Required Qualifications Bachelor's degree in Computer Science or similar field; or equivalent work experience. 10 to 18 years of relevant experience required. Understanding of ITIL - Change, Incident, Problem, Knowledge Management Strong analytic skills including ability to identify patterns and potential issues Situation management and decision-making skills Exceptional written and verbal communication skills. Ability to multi-task and remain calm in critical situations Detail oriented Preferred Qualifications Certifications preferred: ITIL Foundation Certification Previous experience in a Critical/Major Incident Management role Experience working with the following tools: MS Office, ServiceNow, Power BI, JIRA, Confluence Experience with event correlation and interpretation, utilizing various monitoring tools (Dynatrace, SumoLogic) Solid understanding of business functional areas, systems, and capabilities Solid understanding of basic infrastructure design and operation Experience supporting applications within the Financial Services industry (e.g. broker-dealer, asset management, insurance, etc.). About Our Company Ameriprise India LLP has been providing client based financial solutions to help clients plan and achieve their financial objectives for 125 years. We are a U.S. based financial planning company headquartered in Minneapolis with a global presence. The firm’s focus areas include Asset Management and Advice, Retirement Planning and Insurance Protection. Be part of an inclusive, collaborative culture that rewards you for your contributions and work with other talented individuals who share your passion for doing great work. You’ll also have plenty of opportunities to make your mark at the office and a difference in your community. So if you're talented, driven and want to work for a strong ethical company that cares, take the next step and create a career at Ameriprise India LLP. Ameriprise India LLP is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, genetic information, age, sexual orientation, gender identity, disability, veteran status, marital status, family status or any other basis prohibited by law. Full-Time/Part-Time Full time Timings (2:00p-10:30p) India Business Unit AWMPO AWMP&S President's Office Job Family Group Technology

Job Title: Research Associate – Nature Restoration and Conservation Job Type: Full time Project Location: Delhi, India Number of Positions: 2 Start Date: Immediately Remuneration: Competitive About The Job IORA Ecological Solutions (IORA), a leading climate and conservation-focused organization, is looking for a passionate and visionary “Research Associate” to assist and support all activities of the Nature Restoration and Conservation vertical at IORA. This is a fulltime position based at our HQ in New Delhi with need for long periods of travel to project locations across India. Roles And Responsibilities Design research methodologies, including secondary literature review and primary data collection on various aspects Field travel to oversee and manage implementation of project interventions. Statistical data analysis and preparation of reports to inform project design and activities Support implementation of various project activities, especially sustainable agriculture, agroforestry and livelihood improvement initiatives. Support in community mobilization and engagement to foster participation in project activities. Facilitate organisation of workshops and capacity building trainings etc. Work closely with different stakeholders (government and non-government) for convergence. Contribute to project proposals and presentations and other project collaterals as required. Qualifications Master’s degree in Natural Resources Management, Forestry, Rural Development, Livelihoods or other related fields with 2 years of experience in working with rural communities in India. Strong qualitative and quantitative research skills. Understanding of community dynamics, cultural contexts, and the challenges faced by forest-dependent people. Committed to working for improving the lives of marginalized communities and participatory natural resources management. Knowledge of the major policies and issues impacting the conservation and management of natural ecosystems in India. Excellent communication skills and exceptional attention to detail. Strong problem-solving skills. Willingness to extensively work in the field, travel and live in remote areas as per the requirement of different projects.

Your Role Interface with customer teams to integrate with APM tool to achieve maximum visibility. Perform complete Dynatrace environment installs, configure transactions and create dashboard. Develop processes to proactively monitor and alert for critical incidents Support the preparation of test data, testing and debugging of configurations to ensure proper monitoring. Support to troubleshoot core software platform and infrastructure components. Administering Dynatrace Apps to include developing new or extending existing Apps to perform specialized functionality. Your Profile 5+ Years of overall APM experience with 3+ years in Dynatrace. Have led Dynatrace implementation in big organizations. Ability to own technical discussion, analyse the Dynatrace implementation possibilities and limitations, with different Products or Platform teams. Configure Dynatrace to monitor java and .Net Applications deployment on Windows and Linux Operating Systems. Good knowledge on various Front Ends, Backends, Databases, Middleware, Integration Points, Cloud Architecture. What You Will Love Working at Capgemini Work onenterprise-scale monitoring architecturesusing Dynatrace, SolarWinds, and other modern tools. Collaborate with global clients across industries, implementingreal-time performance monitoringandautomation solutions. Clear career progression paths from engineering roles to architecture and consulting. Be part of mission-critical projects that ensure security, compliance, and operational efficiency for Fortune 500 clients.

Oversee the setup, configuration, and maintenance of SharePoint sites, document libraries, and workflows. Ensure seamless integration with other Microsoft tools (Teams, OneDrive, etc.). Manage and support SharePoint-based solutions that facilitate team collaboration, document sharing, and content management. Work with business teams to understand their needs and design customized SharePoint solutions (e.g., custom lists, workflows, and dashboards). Monitor and troubleshoot SharePoint performance issues and implement necessary improvements. Provide training and support to end-users on SharePoint functionalities and best practices. Primary Skill O365 Secondary Skill SCCM

Company Description UrbanRoof Pvt. Ltd. is the leading service provider for waterproofing, repair, and rehabilitation of buildings and constructions in Pune, Mumbai, Bangalore, and Delhi. We aim to offer innovative solutions for property repair, rehabilitation, and restoration. UrbanRoof Pvt. Ltd. boasts a broad portfolio of services tailored to meet the specific needs of our clientele. For more information, please visit http://urbanroof.in/. Role Description This is a full-time, on-site role for a Fresher Civil Engineer based in Pune. As a civil engineer, you will be involved in planning, designing, and overseeing various construction and development projects. Daily tasks will include site visits, project planning, and stormwater management. You will also engage with a collaborative team to ensure projects meet necessary specifications and safety standards. Qualifications Civil Engineering Design, Civil Engineering, and Civil Engineers skills Expertise in planning and stormwater management Strong analytical and problem-solving skills Ability to work collaboratively in a team and effectively communicate with stakeholders Bachelor's degree in Civil Engineering or a related field

SUMMARY Mechatronic Technician We are in search of a Mechatronic Technician to become a part of our team and undertake the role of maintaining, diagnosing, and fixing mechanical, electrical, and electronic systems in commercial vehicles. The perfect candidate will be responsible for ensuring the secure and effective operation of these vehicles by carrying out repairs on systems, components, and accessories, in accordance with manufacturer guidelines and safety procedures. Adherence to safety protocols and regulations is vital to guarantee vehicle safety and compliance. Furthermore, maintaining comprehensive records of maintenance, repairs, and inspections is a crucial aspect of this position. Key Responsibilities: Maintenance, diagnosis, and repair of mechanical, electrical, and electronic systems in commercial vehicles Carrying out repairs on commercial vehicle systems, components, and accessories following manufacturer guidelines and safety procedures Adhering to safety protocols and regulations to ensure vehicle safety and compliance Maintaining detailed records of maintenance, repairs, and inspections for commercial vehicles Requirements Requirements: Completion of vocational training as an Automotive Mechatronics Technician for Commercial Vehicles, Agricultural and Construction Machinery Mechatronics Technician (m/f/d), or a similar technical qualification Minimum of 2 years of hands-on experience in the repair and maintenance of commercial vehicles (excluding passenger vehicles) Strong problem-solving abilities Team player Class B driver's license Age below 40 years old

Job Summary It's goal is to ensure maximum service quality and stability through fast and effective response to technical incidents, and to be a catalyst for change via analysis and identification of continual service improvement opportunities. Depending on the area of technical specialisation, in addition to incident resolution and prevention, it may also be involved in a control capacity to ensure that new changes to the technology estate do not introduce instability. You are the customer- focused 'Service Team' with technical expertise, business awareness and interpersonal skills, and knowledge over a wide range of technological tools Your primary responsibility is to facilitate the restoration of normal technology operational service with minimal business impact on the Customer within agreed service levels and business priorities. To drive the operations and culture where the customer and stakeholders are the first beneficiary Key Responsibilities To provide day today system support and system monitoring Apply customer service skills to draw any further required diagnosis information from customer Work as part of a team providing coverage on a 7 day a week, 24 hour per day (24/7) basis Take End to End ownership of Technology incidents and Requests in order to resolve them within agreed objectives and to the satisfaction of customers. Identify and highlight to the appropriate authority any service concern or improvement opportunity. Expected to meet or exceed key measures and objectives of your role. Ensure performance, productivity, skill and quality in line with the expectations. Upholding the Values of the Group and Company at all times and Compliance with all applicable Rules/ Regulations and Company and Group Policies. Adherence to the specified standards of Quality and Audit / Risk requirements Working closely with developers, to review and under system package to be rollout in production environment. Highly organized individual able to work on multiple project streams and clearly display current progress Short Description Trouble shooting – log file investigation and extract details for review Trend analysis, Incidents resolutions, Root Cause Analysis and Regular Reporting to identify areas for review for improvement Supply agreed metrics, KPI’s and trend reporting Escalate issues with any delays from upstream applications Escalate issues to the 2nd / 3rd line teams to keep within SLA. Hands on knowledge on AWS, Azure products. Hands on Knowledge on Hadoop/ Cloud Technologies. Hands on Knowledge on Scripting tools Work closely with Regional seniors in providing effective management servers estate. Participate in the determination of sound technical strategies that support corporate objectives. Demonstrated ability to engage in senior level technology decision maker discussions. Experience/Knowledge in Hadoop, Azure, Shell Scripting,Unix, Control-M Demonstrated ability to engage in senior level technology decision maker discussions. Display exemplary conduct and live by the Group’s Values and Code of Conduct. Display exemplary conduct and live by the Group’s Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. Role Specific Technical Competencies Linux Bash Scripting Middleware Postgresql,PL/Sql , linux commands. Banking Knowledge Oracle Java,Python About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together We Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What We Offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

About Us Kernel Data Recovery is known for its high-class quality software which inculpate data repair, data restoration, data migration, data mining and other multiple products. The company was established in 2004 and includes several proficient teams - software developers, designing team, testing department, web services and analytics, and pre-sales and after support services. Company offers wide range of expediencies for Windows, Apple Macintosh operating system, Novell Netware and other tools for email recovery, email migration, Outlook tools, monitoring solutions and PDF tools. Furthermore, we offer 24/7 support to troubleshoot the issues immediately. The business idea of the company is to attribute complete emphasis on customer satisfaction and transparency. Any stress is laid on proper services, communication and sincere efforts to shape and build secure personal relations. Job Highlights 1-2 years of experience in technical writing or content creation. Any bachelor’s degree, BCA, MCA, or other technical qualifications are preferred. Excellent English writing and communication skills. Must be organized, detail-oriented, and a collaborative team player. Key Responsibilities Develop clear, accurate technical documentation (e.g., product page, user manuals, installation guides, troubleshooting guides). Write SEO-optimized web content and articles to drive organic traffic. Research and produce fact-based content on technical topics. Proofread and optimize content for clarity and SEO performance. Maintain and update content on websites and social media platforms. Preferences Experience with SaaS/Tech Industry Practical knowledge of SEO strategies and implementation Familiarity with tools and platforms like Microsoft 365, Outlook, Google Workspace, SQL Server, and Exchange Website - https://www.nucleustechnologies.com/ Job Type: Full-time Benefits: Leave encashment Provident Fund Schedule: Day shift Monday to Friday Ability to commute/relocate: Noida, Uttar Pradesh: Reliably commute or planning to relocate before starting work (Required) Application Question(s): On a scale of 1 to 10, how proficient are you in English Writing ? On a scale of 1 to 10, how proficient are you in Technical writing? Experience: Technical Content writing: 1 year (Required) Total work: 1 year (Required)

Noida,Uttar Pradesh,India Job ID 768660 Join our Team About this opportunity: Ericsson is currently looking for an experienced Domain Support Specialist who is passionate about maintaining and enhancing our technical capabilities in Automated Operations of Services. The successful candidate will handle a range of responsibilities, including diagnosis, rapid domain support, routine resource fulfillment, on-site technical support, in addition to organizing, managing, and conducting both proactive and reactive maintenance activities. Moreover, successful execution and implementation of change request will equally be part of this role. If you are an individual eager to contribute to the delivery and testing of particular services or resources while ensuring optimal operational efficiency, this role is for you. What you will do: Act as the specialist escalation point, providing exceptional technical expertise round-the-clock (24/7) while ensuring a timely response to ticket queues. Work comprehensively to identify and implement improvements in automated recovery, and provide required support for service surveillance on-site. Secure the consistent availability and performance of all services for customers, in alignment with the Service Level Agreement (SLA). Conduct proactive analysis to detect potential failures, ensuring swift incident restoration and repair. Execute Domain Support Activities including Change Introduction impact analysis, 1st Level Preventive Maintenance Coordination and Routine Maintenance. Provide proactive Incident Management Support, facilitating quick resolution and initiating 3rd Level Functional Escalation when needed. Undertake service resource fulfilment activities, supporting basic change management efforts and post-implementation support. The skills you bring: - Ericsson Operations Engine - Mode Of Operations. 5G MS Operations Readiness. RAN Fundamentals and Change Management. Problem management. Business Continuity Management. Ericsson Customer Experience Assurance (CEA) Competence. Incident management. Business Understanding. Ericsson Customer Assurance Competence. MS TOP. Knowledge sharing and learning. Customer Experience Improvement. Service Request Fulfilment (OMS). Customer Complaint Resolution. System Administration.

Noida,Uttar Pradesh,India Job ID 769283 Join our Team About this opportunity: Ericsson is currently looking for an experienced Domain Support Specialist who is passionate about maintaining and enhancing our technical capabilities in Automated Operations of Services. The successful candidate will handle a range of responsibilities, including diagnosis, rapid domain support, routine resource fulfillment, on-site technical support, in addition to organizing, managing, and conducting both proactive and reactive maintenance activities. Moreover, successful execution and implementation of change request will equally be part of this role. If you are an individual eager to contribute to the delivery and testing of particular services or resources while ensuring optimal operational efficiency, this role is for you. What you will do: Act as the specialist escalation point, providing exceptional technical expertise round-the-clock (24/7) while ensuring a timely response to ticket queues. Work comprehensively to identify and implement improvements in automated recovery, and provide required support for service surveillance on-site. Secure the consistent availability and performance of all services for customers, in alignment with the Service Level Agreement (SLA). Conduct proactive analysis to detect potential failures, ensuring swift incident restoration and repair. Execute Domain Support Activities including Change Introduction impact analysis, 1st Level Preventive Maintenance Coordination and Routine Maintenance. Provide proactive Incident Management Support, facilitating quick resolution and initiating 3rd Level Functional Escalation when needed. Undertake service resource fulfilment activities, supporting basic change management efforts and post-implementation support. The skills you bring: - Ericsson Operations Engine - Mode Of Operations. 5G MS Operations Readiness. RAN Fundamentals and Change Management. Problem management. Business Continuity Management. Ericsson Customer Experience Assurance (CEA) Competence. Incident management. Business Understanding. Ericsson Customer Assurance Competence. MS TOP. Knowledge sharing and learning. Customer Experience Improvement. Service Request Fulfilment (OMS). Customer Complaint Resolution. System Administration. Why join Ericsson? At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next. What happens once you apply?

Job Type: Full Time Job Location: New Delhi Job Title: Research Associate – Nature Restoration and Conservation Job Type: Full time Project Location: Delhi, India Number of Positions: 2 Start Date: Immediately Remuneration: Competitive About the Job IORA Ecological Solutions (IORA), a leading climate and conservation-focused organization, is looking for a passionate and visionary “Research Associate” to assist and support all activities of the Nature Restoration and Conservation vertical at IORA. This is a fulltime position based at our HQ in New Delhi with need for long periods of travel to project locations across India. Roles and Responsibilities: Design research methodologies, including secondary literature review and primary data collection on various aspects Field travel to oversee and manage implementation of project interventions. Statistical data analysis and preparation of reports to inform project design and activities Support implementation of various project activities, especially sustainable agriculture, agroforestry and livelihood improvement initiatives. Support in community mobilization and engagement to foster participation in project activities. Facilitate organisation of workshops and capacity building trainings etc. Work closely with different stakeholders (government and non-government) for convergence. Contribute to project proposals and presentations and other project collaterals as required. Qualifications Master’s degree in Natural Resources Management, Forestry, Rural Development, Livelihoods or other related fields with 2 years of experience in working with rural communities in India. Strong qualitative and quantitative research skills. Understanding of community dynamics, cultural contexts, and the challenges faced by forest-dependent people. Committed to working for improving the lives of marginalized communities and participatory natural resources management. Knowledge of the major policies and issues impacting the conservation and management of natural ecosystems in India. Excellent communication skills and exceptional attention to detail. Strong problem-solving skills. Willingness to extensively work in the field, travel and live in remote areas as per the requirement of different projects.

Job Summary The Software Engineer will be responsible for ensuring the smooth operation and maintenance of software systems, providing technical support to end-users, managing daily data backups, and collaborating with the Head Office (HO) IT team to resolve complex software-related issues. This role is crucial for maintaining system stability and supporting various software projects within the organization. Key Responsibilities Daily Backup Management : Implement and monitor daily data backup procedures to ensure data integrity and availability. Verify the successful completion of backups and troubleshoot any failures promptly. Maintain detailed records of backup schedules and restoration points. Software Technical Support Provide first-level technical support for software breakdowns and issues reported by users. Diagnose and resolve software problems efficiently, escalating complex issues to the appropriate teams when necessary. Assist users with software installation, configuration, and general usage queries. Document all support requests, resolutions, and common issues for future reference. Coordination With HO-IT Team Act as a liaison between the local team and the Head Office IT department for software-related problem-solving. Communicate technical issues clearly and concisely to the HO-IT team to facilitate quick resolution. Collaborate on implementing solutions and best practices recommended by the central IT team. Project Software Support Provide technical assistance and support for various ongoing and new software projects. Participate in the testing and deployment of new software applications or updates. Assist in gathering user requirements and providing feedback to development teams. Ensure project software runs smoothly and efficiently post-implementation. System Maintenance And Optimization Perform routine software maintenance tasks, including updates, patches, and performance tuning. Monitor software performance and identify areas for improvement. Ensure software licenses are up-to-date and compliant. Documentation And Reporting Create and maintain technical documentation, user guides, and FAQs for software systems. Generate regular reports on software performance, issues, and resolutions. Qualifications Education : B./B.Tech.in Computer Science, Information Technology, or a related field Tech./MCA/M.Sc.in Computer Science or a related field. BCA/B.Sc. in Computer Science with demonstrated computer hardware knowledge. Graduate with strong foundational knowledge in Computer Hardware and Software. Experience Minimum Experience: 6 Months of relevant experience in software support, IT operations, or a similar role. Maximum Experience: Up to 5 Years of experience in software support, IT operations, or a similar role. Required Skills Technical Skills : Proficiency in operating systems (e., Windows, Linux). Basic understanding of database concepts (e., SQL). Familiarity with common office software suites (e., Microsoft Office 365, Google Workspace). Knowledge of network fundamentals (TCP/IP, LAN/WAN). Understanding of data backup and recovery procedures. Basic troubleshooting skills for software applications (ref:hirist.tech)

The Service and Incident Management Manager will lead the Ameriprise Incident Management Team with Critical/Major incident management being the primary responsibility. This resource will be working with multiple teams across business and technologies to manage incidents and run bridges with the primary objective of reducing MTRS of incidents. Provide operational leadership and direction to technology operations team(s) including employees, contract personal and strategic vendor partners. Accountable for the availability and performance of applications and services and the seamless business consumption of them. Own production support, front-line management of incidents, small enhancements, and proactive/preventative testing and analysis (to include solution ideation, recommendation and implementation). Serve as escalation point and operational expert for issues, needs and operational requirements. Key Responsibilities Responsibilities Act with decisive confidence and exercise influence over a wide range of individuals at all levels of business and technical leadership Ensure incidents are fully documented both during and after the incident, including gathering and recording the full incident timeline of events Collaborate with multiple teams across business and technology to ensure processes are in compliance with guidelines Produce documents that outline incident protocols such as how to handle cybersecurity threats Production Support Prioritize incidents according to their urgency and impact to the business and escalate (technical and/or hierarchical) as needed Engage team, partners and stakeholders appropriately to ensure full collaboration, multiple viewpoints and full transparency Maintain a professional demeanor and attitude while being assertive when leading an incident investigation Apply technical acumen to ask the right questions, collect the responses, set actions based on information, and to follow-up with probing questions if the response does not fit the situation Establish and manage goals, reporting needs, key performance indicators / early indicators and dashboards for measurement of operation success Ensure operational readiness thru effective handoff of technologies and services into production Develop and/or oversee development of configurations, monitoring procedures and break/fix documentation Collaborate on system health evaluations to address performance issues and establish action plans Drive proliferation of existing technology investments and capabilities to enable business efficiencies Escalation point with vendors or users on current product capabilities and enhancement requests Escalation contact for assigned incident & problem workgroups. Monitor and perform routine performance/service-level audits to ensure optimal utilization. Accountable for scheduled and unscheduled operational maintenance tasks. Ensure escalation processes in place and utilized. Collaborate with technical teams, business partners, and vendors to advocate for assigned services/technologies, ensuring stable operations/production environment. Coordinate efforts of support teams (internal and/or vendor) to drive service restoration targets. Liaise with technology teams to develop corrective action or workarounds to resolve incidents Leadership Provide oversight and leadership to technology operations team Delegate and prioritize work to ensure effective execution of team/function deliverables Ensure knowledge transfer and cross-training of team to effectively support the business Develop and maintain a high-performing team through effective hiring, vendor partner management, coaching and performance management Develop, manage and champion policies and standards. Operational Requirements Provide insight into operational requirements / needs and funding conversations. Participate in the annual budget and project planning process. Review and approve vendor/supplier invoices, as applicable, to ensure services provided/business activity translates accurately to spend. Work with finance and business management teams to manage overall operational finance plan for voice & contact center technologies. Manage all business as usual changes work requests thru Service Catalog, critique volumes and trends on an ongoing basis. Respond to escalations and SLA misses Maintain Online knowledge cases for both users and technical support personal Vendor & Service Level Management Primary day-to-day liaison with suppliers and vendors for assigned portfolio(s) of applications/services. Required Qualifications Bachelor's degree in Computer Science or similar field; or equivalent work experience. 10 to 18 years of relevant experience required. Understanding of ITIL - Change, Incident, Problem, Knowledge Management Strong analytic skills including ability to identify patterns and potential issues Situation management and decision-making skills Exceptional written and verbal communication skills. Ability to multi-task and remain calm in critical situations Detail oriented Preferred Qualifications Certifications preferred: ITIL Foundation Certification Previous experience in a Critical/Major Incident Management role Experience working with the following tools: MS Office, ServiceNow, Power BI, JIRA, Confluence Experience with event correlation and interpretation, utilizing various monitoring tools (Dynatrace, SumoLogic) Solid understanding of business functional areas, systems, and capabilities Solid understanding of basic infrastructure design and operation Experience supporting applications within the Financial Services industry (e.g. broker-dealer, asset management, insurance, etc.). About Our Company Ameriprise India LLP has been providing client based financial solutions to help clients plan and achieve their financial objectives for 125 years. We are a U.S. based financial planning company headquartered in Minneapolis with a global presence. The firm’s focus areas include Asset Management and Advice, Retirement Planning and Insurance Protection. Be part of an inclusive, collaborative culture that rewards you for your contributions and work with other talented individuals who share your passion for doing great work. You’ll also have plenty of opportunities to make your mark at the office and a difference in your community. So if you're talented, driven and want to work for a strong ethical company that cares, take the next step and create a career at Ameriprise India LLP. Ameriprise India LLP is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, genetic information, age, sexual orientation, gender identity, disability, veteran status, marital status, family status or any other basis prohibited by law. Full-Time/Part-Time Full time Timings (2:00p-10:30p) India Business Unit AWMPO AWMP&S President's Office Job Family Group Technology

At Moody's, we unite the brightest minds to turn today’s risks into tomorrow’s opportunities. We do this by striving to create an inclusive environment where everyone feels welcome to be who they are—with the freedom to exchange ideas, think innovatively, and listen to each other and customers in meaningful ways. If you are excited about this opportunity but do not meet every single requirement, please apply! You still may be a great fit for this role or other open roles. We are seeking candidates who model our values: invest in every relationship, lead with curiosity, champion diverse perspectives, turn inputs into actions, and uphold trust through integrity. Skills and Competencies Working knowledge and hands on experience in three or more of the following technology areas: Intune, Autopilot, Patch Management / Vulnerability Remediation, Application Packaging, Windows Update for Business etc. Intermediate level expertise on Windows 10/11 and configuring Microsoft applications & browsers. Patch management expertise using Windows Update for business/ Auto Patch or any third-party SaaS product like Qualys Patch management. Preferred Skills: Strong understanding and experience in Vulnerability remediation using various tools. Expertise on compliance policies related to windows desktop environments. Basic understanding of security concepts (SSL, PKI, IPsec, VPNs, Firewalls, DMZ, Proxy, and cyber-attacks) is required. Automation skills - PowerShell, Python are preferred. Other programming languages are a plus. Education Qualification and Certifications: Bachelor’s degree in computer science or equivalent area of study. Industry certifications in relevant areas is a plus. ITIL Certification is highly preferred. Minimum 4 years’ experience in IT industry in relevant area. Responsibilities Support the day-to-day business operations for Windows: (HW and Software/ /Autopilot, Intune/ M365/ Mobility) as well as creation of associated operating documentation. Vulnerability remediation/Patch management/Software deployment operations. Follows standard ITIL processes and procedures related to Incident, Change, Problem Management. Work with Security team to ensure system configurations are compliant with security policies and controls standards. Ability to deal with ambiguity and drive clarity and actions Ability to summarize complex technical and business issues to the appropriate audience (technical & non-technical) Analyse metrics, logs, and system alarms to troubleshoot issues and perform preventative maintenance. Facilitate major incidents/ outage restoration calls to access application impact, notify the business, and restore system issues. Effectively and independently take on and manage tasks / work inside multiple projects simultaneously. Ensure availability outside standard working hours to foster collaboration with offshore partners. About The Team The Digital Workplace Services Operations Team works at the highest systems level to provide expert advice and counsel to users, management and IT project teams for systems of the most complex nature (typically crossing function/location lines). Moody’s is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender expression, gender identity or any other characteristic protected by law. Candidates for Moody's Corporation may be asked to disclose securities holdings pursuant to Moody’s Policy for Securities Trading and the requirements of the position. Employment is contingent upon compliance with the Policy, including remediation of positions in those holdings as necessary.

Clove Dental is looking for Full Time Endodontist A.S.Rao Nagar to join our dynamic team and embark on a rewarding career journey Diagnose and treat diseases of the dental pulp and nerve. Perform root canal treatments and other endodontic procedures. Collaborate with other dental professionals on patient care. Educate patients on oral health and post-treatment care. Maintain accurate patient records and treatment plans. Stay updated on the latest advancements in endodontics. Ensure compliance with dental practice standards and regulations.

Job Purpose To support and provide input into the digital strategy roadmap with focus on identifying opportunities and the development of design automation solutions with the support of digital and automation head within the Maintenance and Operation Groups and imparting training. To assist in upgradation projects, analytics/,artificial intelligence with respect to software including firewalls and servers as well as troubleshooting with respect to software usage for Hot Line, Cold Line, Finishing Line and provide support related to IBA Configuration and Kepware Connectivity with Individual Machine. To assist in implementation of IIOT for risk management, artificial intelligence and augmented reality projects and analytics through VEDA, Neptunus , MTEL as well as safety compliance and reporting with respect to PPE usage. Data Scientist responsibilities include: Undertaking data collection, pre-processing and analysis Building models to address business problems Presenting information using data visualization techniques. Job Context & Major Challenges Job Context: This position will be responsible :- Identify valuable data sources and automate collection processes Undertake preprocessing of structured and unstructured data Analyze large amounts of information to discover trends and patterns Build predictive models and machine-learning algorithms Combine models through ensemble modeling Present information using data visualization techniques Propose solutions and strategies to business challenges Collaborate with engineering and product development teams This role is required to assist in upgradation projects with respect to software aspects of network switches, firewalls, new servers, complete cabling of fiber optics. Criticality is assisting in Industry 4.0. project initiatives and its implementation across the plant with focus on cyber security project consisting threat detection software (Clarity), managed network switches, next generation firewalls, new servers. A critical element of the role is to assist in implementing IIOT (Industrial Internet of Things) and monitoring analytics so that big data downtime prediction breakdown prediction and risk management shared by machine centers. It involves facilitating data exchange between machine and central network and leveraging artificial intelligence for augmented reality projects. Criticality is to assist in providing reliable process data automation (auto data log in) of production data across different machine centres. This role is also required to assist in safety compliance and reporting with respect to PPE usage. Critical aspects are supporting operation and maintenance of VEDA (video analytics) and analytical prediction software (Neptunus System & Aspen MTEL System as well as installation and continuous monitoring of firewall/ anti virus software towards cyber security across the plant. Other important aspects of the role are supporting Automation engineer to add data from Scada to SQL, data from IBA to Central IBA, providing and maintaining data for user in any form required by them for third party Integration, supporting individual automation engineer to maintain and troubleshoot database for Individual machine, assisting in maintaining Siemens, Rockwell and GE software Backup with help of Automation Engineer of respective area, working with vendor to maintain IIOT and Cybersecurity Software, assisting in Digital Project initiative, maintaining L2 Data from SQL to Ekaayan, maintaining Document related to Software and License of Central Server, giving support related to Thingworx IIOT Platform and helping User to troubleshoot data related issue, giving support in respect of creating interface between machine to machine to maintain seamless data flow, providing and maintaining data for user in any form required to them, Job Challenges:o Not disturbing existing operation of plant during changeover of systems Retaining skilled manpower to maintain the sophisticated equipment and drive digitization Limited resources to manage the such huge and complicated OT network. Continuous Data Connectivity and accessibility across different machine centers for OT cyber security System for IIOT platform interim data backup plan to upkeep IIOT functionality and restoration through cloud platform. Centralized antivirus server for OT assets and its system control for patch update. Centralized health monitoring system for OT assets across the plant . Key Result Areas KRA (Accountabilities) (Max 1325 Characters) Supporting Actions (Max 1325 Characters) KRA1 1) Business Excellence Assisting in continuous availability of network switches, firewalls, new servers across Hotline, Cold line and Finishing Line through preventive and breakdown maintenance as well as shutdown and overhauling Assisting in driving artificial intelligence and augmented reality project, and monitors analytics Implementing of Standard Maintenance Practices of OT Assest Assisting in availability of Central IBA system for process data Availability Assisting in maintaining Veda System to improve the safety standard of the plant Assisting in monitoring analytics in IIOT Platform to meet the business need and add values to plant KRA2 2) Cost Giving inputs for planning and budgeting with respect to CAPEX related to software associated with digitization and automation Implementing cost saving initiatives by driving continuous process improvement without compromising quality KRA3 3) Cash Monitoring spares and consumables inventory in area under jurisdiction so as to optimize working capital and improve profitability and cash flows Monitoring energy consumption within budget KRA4 4) Customer Supervising data exchange between machine and central network and installing gadgets/ cards, machine centres connected with the network to support operations Minimising response time in providing information and solutions to all internal and external customers KRA5 5) Sustainability & Compliance Implementing IIOT (Industrial Internet of Things) towards sharing big data by machine centres for downtime prediction breakdown prediction and risk management Ensuring compliance of all statutory and environmental norms to the satisfaction of all statutory bodies/ auditors Driving digitisation projects Driving WCM, Kaizen and improvement projects for continuous improvement and greater sustainability KRA6 6) Safety Implementing cyber security involving installation of firewall/ anti virus software for cyber security Assisting in maintaining Veda System to improve the safety standard of the plant Safety compliance and reporting with respect to PPE usage

Join our Team About this opportunity: We are currently seeking a talented and dedicated individual to join our Ericsson team as a Technical Authority Expert. This critical role belongs to our Managed Services department, directly contributing to our ongoing Ericsson Operations Engine projects. You will be at the forefront of tech-driven change, offering your specialist knowledge to guide the entire lifecycle of our projects. Whether we are in the Create, Sustain, or Evolve stages, your expertise will pave the way forward in your domain. What you will do: Develop, maintain, and enhance automation-based solutions, conducting in-depth troubleshooting as necessary. Drive recovery processes improvement. Offer your technical expertise to our domain support and automated operations team. Aid our automation and analytics team with your detailed domain knowledge. Construct and polish automated Service Delivery methodologies. Analyze trends to preemptively identify potential service disruptions, enabling swift restoration and repair. The skills you bring: Ericsson Operations Engine - Mode Of Operations. Overall understanding of Automation?. Troubleshooting skills. Network Performance. E2E Customer Experience. Network Virtualization. Problem management. Telecom Domain. Ericsson Customer Experience Assurance (CEA) Competence. Incident management. MS TOP. Customer Experience Improvement. Service Request Fulfilment (OMS). System Administration. Data Security. Why join Ericsson? At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next. What happens once you apply? Click Here to find all you need to know about what our typical hiring process looks like. Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more. Primary country and city: India (IN) || Noida Req ID: 767976

L2 Network Engineer – ISP Operations (ILL, Broadband, IPTV) Location: Andheri (E), India Work Type: Full-time | Rotational Shifts (24x7) Department: Network Operations / NOC Job Summary We are looking for a skilled and proactive L2 & L2 Advanced Network Engineers to support and maintain ISP core, access, and aggregation networks. The role involves fault isolation, escalation handling, and coordination with L1 teams and vendors for swift service restoration and performance optimization. Key Responsibilities Provide L2 support for ISP backbone and access networks, including MPLS, BGP, OSPF, and switching. Monitor network health using tools like Zabbix and Ticketing tool High8 Troubleshoot escalated issues from L1 NOC, including: Link Down Link flaps BGP/OSPF session drops Latency, Jitter, Throughput or packet loss Customer bandwidth issues Coordinate with upstream providers, vendors, and internal teams for fault resolution. Perform basic configurations on routers/switches/firewalls (Nokia, Juniper, Huawei, etc.). Work on provisioning tasks like VLAN tagging, sub-interface creation, and IP allocation. Handle planned maintenance, firmware upgrades, and change requests under supervision. Document incidents, RCA reports, and knowledge base articles. Ensure SLA adherence and escalate chronic issues to L3/engineering. Must-Have Skills and Qualifications: 4+ years of hands-on experience in ISP/NOC operations (Troubleshooting on ISP Network) Strong knowledge of TCP/IP, BGP, OSPF, MPLS, VLANs, L2/L3 switching. Familiarity with ILL, Broadband Connectivities, Fiber, Ethernet, cable TV technologies. Proven experience on Multicast, STB, CDN, EPG, OTT integration Hands-on Experience on GPON, FTTH, DSL, BNG, ONT/OLT configuration Excellent understanding on L2 & L3 connectivities. Experience with basic Linux commands and scripting (bash/python) is a plus. CCNA or equivalent certification required; CCNP preferred. Analytical and Troubleshooting Skills End-to-end fault isolation (customer premise → access → core → CDN) Analysing latency, jitter, packet loss, throughput Quick correlation of alarms and user complaints RCA (Root Cause Analysis) documentation Platform and Device Knowledge Routers/Switches: Nokia, Juniper, Huawei, MikroTik, D-link OLT/ONT vendors: ZTE, Huawei, Nokia, FiberHome STB Vendors: Technicolor, ARRIS, Infomir, or custom Android-based boxes CDN tools: Akamai, EdgeCast, or in-house cache solutions Good To Have Experience with SD-WAN, NetFlow, SNMP monitoring, or automation tools. Hands-on with tools like Wireshark, traceroute, MTR for packet-level diagnostics. Understanding of peering/transit concepts and RIPE/APNIC management. Soft Skills Strong communication and documentation skills. Ability to handle pressure and multitask in a 24x7 environment. Proactive, analytical, and customer-focused mindset. Skills: dsl,netflow,aris,l2/l3 switching,cable tv technologies,vlans,bng,multicast,24x7,mpls,stb,sd-wan,olt / ont,linux commands,ospf,huawei,akamai,automation tools,wireshark,broadband,isp,ftth,ont/olt configuration,nokia,ill,mtr,tcp/ip,juniper,cdn tool,access,vlan,ethernet,traceroute,zabbix,broadband connectivities,scripting (bash/python),iptv,ott integration,bgp,android box,noc,gpon,cdn,edge cast,snmp monitoring,fiber,epg

Qualification: B.E./B.Tech/M.Sc. (Environmental/Chemical/Civil) Roles Responsibilities: Collecting and evaluating the key figures in accordance with the Corporate Sustainability Reporting Directive (CSRD European legislation); furthermore, process optimization of existing processes and process expansion for additional CSRD requirements. The focus is on CSRD reporting. The scope of reporting can also be expanded as needed to include additional sustainability and environmental reporting, such as SBTi, EU taxonomy, and EcoVadis. Must Have: Thorough know-how of environmental impact regarding climate, pollution, waste and wate Sustainability/environmental reporting in general In depth know how of products and processes impact on the environment Excellent analytical skills with comprehension of relation between technical ecological aspects Knowledge of data collection and analysis Strong problem-solving skills Experiences in project work Good communication skills Good to Have: Know how about environmental impact regarding climate, pollution, waste and water (CSRD: E-cluster E1-E5) and health and safety management (CSRD: S-cluster S1.14) Practical experience as an environmental practitioner on various products/processes Understanding of overall impact related to any change in the process on environment Good knowledge of environmental legislations around the world. Specially European legislations e.g. CSRD / ESRS Automotive product development process knowledge Knowledge of German would be an advantage Software (Good to have): MS Office, particularly MS Excel Sustainability platform e.g. Quentic, Figbytes by AMCS

Company Description Resources is the backbone of Publicis Groupe, the world’s third-largest communications group. Formed in 1998 as a small team to service a few Publicis Groupe firms, Re:Sources has grown to 5,000+ people servicing a global network of prestigious advertising, public relations, media, healthcare, and digital marketing agencies. We provide technology solutions and business services including finance, accounting, legal, benefits, procurement, tax, real estate, treasury, and risk management to help Publicis Groupe agencies do their best: create and innovate for their clients. In addition to providing essential, everyday services to our agencies, Re:Sources develops and implements platforms, applications, and tools to enhance productivity, encourage collaboration, and enable professional and personal development. We continually transform to keep pace with our ever-changing communications industry and thrive on a spirit of innovation felt around the globe. With our support, Publicis Groupe agencies continue to create and deliver award-winning campaigns for their clients. Overview Hands on Experience on Handling Windows File Server, Backup, Restoration Attributes/behaviours Demonstrated service excellence Ability to work in remote environment Strong Written and Oral communication Energetic and driven personality The key accountabilities for this role are; Should have Excellent Experience in MS Office/Outlook, Email Configuration, Backup Experience in Android & I-OS mobile OS, Mail & Apps troubleshooting Experience in Ticket process and SLA - Incidents / service requests, Escalation Matrix Experience of handling Asset/inventory record process, movements etc. Knowledge of Patch management, Antivirus Troubleshooting Troubleshooting and installation of Network MFD Printers Awareness of Information security policy and adherenc Qualifications Experience/Qualifications Bachelor’s degree in Computer Science, Information Systems or Engineering Minimum 1.5+ years experience of troubleshooting Windows and MAC OS Knowledge Should have exposure to basic network troubleshooting, VPN, Remote Support Coordination with IT vendor for warranty support and call logging Skills (including technology)

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. Job Description Role Purpose The Lead Administrator - L1 plays a crucial role in the technical architecture and operations management of key platforms, databases, and middleware systems. You will leverage your expertise to ensure the integrity, performance, and security of the tower's operational environment, facilitating seamless integration and functionality across various platforms. Your responsibilities will encompass architecture design, day-to-day operational management, as well as strategic project support, ensuring adherence to best practices and client requirements during project execution. ͏ Do Provide comprehensive support in architecture planning, migration & installation for all relevant projects within your tower Lead the architectural design process for your key operational components, ensuring that the solutions are robust, scalable, and aligned with strategic business objectives. Monitor evolving technology capacities and forecast future needs, aligning your architecture with business growth horizons. Harness new technology features to optimize system performance and resilience, ensuring efficient operations of all deployed applications and databases. Design and implement robust disaster recovery frameworks alongside rigorous backup and restoration protocols to safeguard data. Oversee daily operations within your designated tower Manage the operations team’s daily activities, providing guidance on troubleshooting and root cause analysis to prevent future system issues. Forecast and manage the technical lifecycle of all systems, including upgrades, maintenance, installations, and configurations to optimize service delivery. Continuously assess performance metrics, implementing strategies to enhance system efficiency and mitigate challenges effectively. Facilitate operation continuity by developing a well-structured shift roster and updating standard operating procedures and operational manuals frequently. Deliver comprehensive progress reports to stakeholders that highlight achievements, challenges, and strategic next steps for the operational environment. Advance a culture of continuous improvement through the implementation of automation practices and innovative solutions to enhance team productivity. ͏ Team Management Resourcing Analyze current and future project needs to identify and forecast talent requirements in alignment with business objectives and transitions. Recruit the right capability and skill set into the team, ensuring a diverse representation that strengthens team dynamics and problem-solving capabilities. Mentor and develop your direct reports in selection and recruitment best practices, fostering a capable and competent team. Talent Management Ensure comprehensive onboarding and training processes are adhered to, maximizing team effectiveness and capability from day one. Actively build an internal pipeline of high-potential talent through strategic development opportunities and career progression strategies within Wipro. Promote diverse leadership pathways that empower team members to actively aspire for leadership roles, supporting tailored development plans. Performance Management Set clear, measurable goals for your team, conduct regular one-on-one performance reviews, and provide constructive coaching for continuous improvement. Ensure team comprehension of organizational performance programs, guiding them on maximizing available resources and support. Employee Satisfaction and Engagement Lead team engagement initiatives, measuring and acting on satisfaction scores to drive a positive workplace atmosphere. Proactively present enriching project opportunities that challenge and inspire team members while fostering a culture of recognition. Cultivate an environment of appreciation, ensuring individual contributions are recognized and celebrated within the team. ͏ Deliver No Performance Parameter Measure 1 Operational Efficiency SLA adherence Knowledge management Customer satisfaction metrics Risk identification and mitigation strategies Documentation quality 2 Project Management Timely execution Authorization adherence Escalation management ͏ Mandatory Skills: Cisco Routing and Switching Experience: 5-8 Years At Wipro Technologies, we’re not just transforming businesses, but also the lives of the individuals within them. We believe in a digitally empowered, client-centric approach that drives efficiency and success. If you are looking for a workplace that embraces innovation and nurtures your professional journey, come join us. Here, you’ll realize your ambitions while forging a path of growth and exploration in a fast-paced environment. We strongly encourage applications from persons with disabilities and value the unique perspectives they bring to our team. Mandatory Skills: Cisco Routing and Switching. Experience: 5-8 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.