Restaurant General Manager

As a Restaurant General Manager, you will be the No.1 leader with the overall responsibility for directing the daily operations of the restaurant. Your role will involve ensuring compliance with company standards in various areas such as product preparation, customer relations, inventory management, team management, and financial accountability. Your duties will also include ensuring the delivery of high-quality products and services to each customer. Your core responsibilities will include: - Effectively managing the restaurant within company policies to maintain 100% customer satisfaction - Controlling day-to-day operations by scheduling manpower, ordering supplies, and developing the restaurant team - Managing profit & loss by following cash control procedures, maintaining inventory, and reviewing financial reports - Ensuring maintenance of equipment, facility, and grounds through a preventative maintenance program - Managing the restaurant team by hiring, conducting appraisals, identifying training needs, and reducing employee turnover An ideal candidate for this role should possess: - Passion for hospitality - Strong focus on operational excellence - Ability to build capable, performance-driven teams - Business acumen to understand trade areas, competitor activity, and financial statements - Dedication to exceptional customer service - Experience in new store setup Qualifications required: - Preferably a 3-year Degree in Hospitality/Hotel Management with 3+ years of experience - OR a 1-year Diploma in Hospitality with 3+ years of work experience - OR a Graduate in any stream with 5+ years of work experience This summary encompasses the key responsibilities, qualifications, and expectations for the role of a Restaurant General Manager.,