The Restaurant General Manager is the No.1 leader and holds the overall responsibility for directing the daily operations of a restaurant, ensuring compliance with company standards in various areas. This includes overseeing product preparation and delivery, maintaining customer relations, managing restaurant maintenance and repair, handling inventory management, leading the team, recruiting and retaining team members, maintaining financial accountability, and ensuring the delivery of highest quality products and services to customers. Additionally, the Restaurant General Manager may be assigned other duties as required. Core responsibilities of the role include effectively managing the restaurant within company policies and guidelines to achieve 100% customer satisfaction, controlling day-to-day operations such as scheduling manpower and ordering supplies, managing profit & loss by implementing cash control procedures and reviewing financial reports, ensuring equipment and facilities are well-maintained, and managing the restaurant team through various HR activities like hiring, performance appraisals, training, and reducing employee turnover. The ideal candidate for this position should demonstrate a passion for hospitality, a strong focus on operational excellence, the ability to build and lead performance-driven teams, display business acumen by understanding trade areas, customer patterns, competitor activity, and financial statements analysis, and a dedication to exceptional customer service. Experience in new store setup is preferred. In terms of education and experience, candidates with a 3-year Degree in Hospitality/Hotel Management and at least 3 years of experience, or a 1-year Diploma in Hospitality with 3+ years of work experience, or a Graduate with 5+ years of work experience in any stream are preferable for this role.,
The Assistant Restaurant Manager holds the responsibility for overseeing the daily operations of a restaurant in the absence of the Restaurant General Manager. This role requires ensuring adherence to company standards across all operational aspects, such as product preparation, customer service, restaurant maintenance, inventory management, team leadership, recruitment, financial management, and delivering high-quality products and services to customers. Additionally, the Assistant Restaurant Manager is tasked with various duties as necessary or assigned. Key responsibilities of this role include being a Process Champion, managing the opening and closing procedures of the restaurant, executing corporate and local marketing plans in a timely manner, overseeing training initiatives, monitoring staff scheduling and attendance, fostering team recognition and motivation, maintaining efficient and friendly service, managing guest relations, and upholding product quality standards. Furthermore, the Assistant Restaurant Manager contributes to Profit & Loss management by implementing cash control procedures, overseeing inventory, managing labor costs, analyzing financial reports, and taking appropriate corrective measures. It is also essential to ensure compliance with company standards related to equipment, facilities, and maintenance through a proactive maintenance program. The ideal candidate for this role should demonstrate a strong commitment to delivering exceptional customer service, possess effective communication skills, exhibit strong interpersonal abilities, excel in conflict resolution, and showcase exceptional team-building skills. Candidates are expected to have a Bachelor's Degree in Hospitality/Hotel Management with a minimum of 3 years of relevant experience. Alternatively, a Diploma in Hospitality with 2 years of work experience or a Bachelor's degree in any field with 4 years of work experience will also be considered. The preferred age range for applicants is between 23 to 30 years.,
As an Area Coach with Pizza Hut, you will play a key role in assisting the Regional Head to achieve business objectives by providing leadership for the assigned restaurants. You will be required to operate with end-to-end knowledge and ownership of Pizza Hut Standards, driving operational excellence at all levels. - Maintain focus among Restaurant Managers on achieving Restaurant Performance Measures - Orient, train, and coach Restaurant Managers and management staff - Showcase a high level of focus on Employee Engagement, Recognition, and Retention As an Area Coach, you will be responsible for driving a Winning In-Restaurant Culture by role modeling the cultural tenets of the Pizza Hut brand and Sapphire Foods values. You will be expected to promote and ensure adherence to processes and policies related to customer service to ensure customer delight, thus owning the Customer Experience. In terms of Execution Orientation, you will be held accountable for all operational execution standards in the assigned patch of stores. Qualifications Required: - Experienced in managing a set of restaurants in a region - Excellent written/verbal communication skills and good presentation skills - Willingness to travel to multiple cities/geographies; ability to travel extensively - Comfortable with data mining & analyzing data - Proficiency in Microsoft PowerPoint, Word, Excel & Outlook - Takes initiative, is passionate, and displays a high-energy attitude with excellent interpersonal skills Join us at Pizza Hut and be part of a dynamic team where you can contribute to the growth and success of our brand while developing your own skills and capabilities.,
As a Restaurant General Manager, you will be the No.1 leader with the overall responsibility for directing the daily operations of the restaurant. Your role will involve ensuring compliance with company standards in various areas such as product preparation, customer relations, inventory management, team management, and financial accountability. Your duties will also include ensuring the delivery of high-quality products and services to each customer. Your core responsibilities will include: - Effectively managing the restaurant within company policies to maintain 100% customer satisfaction - Controlling day-to-day operations by scheduling manpower, ordering supplies, and developing the restaurant team - Managing profit & loss by following cash control procedures, maintaining inventory, and reviewing financial reports - Ensuring maintenance of equipment, facility, and grounds through a preventative maintenance program - Managing the restaurant team by hiring, conducting appraisals, identifying training needs, and reducing employee turnover An ideal candidate for this role should possess: - Passion for hospitality - Strong focus on operational excellence - Ability to build capable, performance-driven teams - Business acumen to understand trade areas, competitor activity, and financial statements - Dedication to exceptional customer service - Experience in new store setup Qualifications required: - Preferably a 3-year Degree in Hospitality/Hotel Management with 3+ years of experience - OR a 1-year Diploma in Hospitality with 3+ years of work experience - OR a Graduate in any stream with 5+ years of work experience This summary encompasses the key responsibilities, qualifications, and expectations for the role of a Restaurant General Manager.,
As a Field Human Resources Assistant Manager at Sapphire Foods in the MP Region, your role will involve partnering with Business Leaders to address all people-related matters. Your key responsibilities will include: - Ensuring readiness in Hiring plan, Compliance, Health Check & Hygiene - Driving Employee connect sessions such as Quarterly Store Visits, One on One meetings, and Round Table discussions - Ensuring 100% Compliance, including closure of Notices and Labour compliances - Collaborating with the Training team to ensure Growth Readiness Capability - Controlling the Cost of Labor for the region - Keeping Attrition under control for the region - Coordinating closely with intra-departments, maintaining complete documentation, and ensuring compliance with all SOPs - Managing both Internal & External Audits on HR processes - Handling HR related reports for the region To excel in this role, you should have the following qualifications and characteristics: - Postgraduate degree in HR - 3+ years of relevant experience - Self-starter with strong organizational skills - Proficient in Multi-tasking and coordination - Attention to detail - Preference will be given to candidates with experience in the QSR/Retail domain Join Sapphire Foods as a Field HR Assistant Manager and contribute to the effective management of HR processes in the MP Region.,
As an Area Coach with Pizza Hut, you will play a key role in assisting the Regional Head to achieve business objectives by providing leadership for the assigned restaurants. You will be required to operate with end-to-end knowledge and ownership of Pizza Hut Standards, driving operational excellence at all levels. Key Responsibilities: - Maintain focus among Restaurant Managers on achieving Restaurant Performance Measures - Orient, train, and coach Restaurant Managers and management staff - Showcase a high level of focus on Employee Engagement, Recognition, and Retention As an Area Coach, you will be responsible for driving a Winning In-Restaurant Culture by role modeling the cultural tenets of the Pizza Hut brand and Sapphire Foods values. You will be expected to promote and ensure adherence to processes and policies related to customer service to ensure customer delight, thus owning the Customer Experience. In terms of Execution Orientation, you will be held accountable for all operational execution standards in the assigned patch of stores. Qualifications Required: - Experienced in managing a set of restaurants in a region - Excellent written/verbal communication skills and good presentation skills - Willingness to travel to multiple cities/geographies; ability to travel extensively - Comfortable with data mining & analyzing data - Proficiency in Microsoft PowerPoint, Word, Excel & Outlook - Takes initiative, is passionate, and displays a high-energy attitude with excellent interpersonal skills As an Area Coach with Pizza Hut, you will play a key role in assisting the Regional Head to achieve business objectives by providing leadership for the assigned restaurants. You will be required to operate with end-to-end knowledge and ownership of Pizza Hut Standards, driving operational excellence at all levels. Key Responsibilities: - Maintain focus among Restaurant Managers on achieving Restaurant Performance Measures - Orient, train, and coach Restaurant Managers and management staff - Showcase a high level of focus on Employee Engagement, Recognition, and Retention As an Area Coach, you will be responsible for driving a Winning In-Restaurant Culture by role modeling the cultural tenets of the Pizza Hut brand and Sapphire Foods values. You will be expected to promote and ensure adherence to processes and policies related to customer service to ensure customer delight, thus owning the Customer Experience. In terms of Execution Orientation, you will be held accountable for all operational execution standards in the assigned patch of stores. Qualifications Required: - Experienced in managing a set of restaurants in a region - Excellent written/verbal communication skills and good presentation skills - Willingness to travel to multiple cities/geographies; ability to travel extensively - Comfortable with data mining & analyzing data - Proficiency in Microsoft PowerPoint, Word, Excel & Outlook - Takes initiative, is passionate, and displays a high-energy attitude with excellent interpersonal skills