Restaurant General Manager

Role & responsibilities

Preferred candidate profile

Restaurant General Manager (RGM)

Key Responsibilities:

Operational Management:

• Oversee day-to-day restaurant operations, ensuring efficiency and adherence to company standards.
• Maintain high standards of food quality, service, hygiene, and safety regulations.
• Monitor inventory, control costs, and manage wastage to optimize profitability.

People Management & Leadership:

• Recruit, train, and develop a strong team to deliver exceptional customer service.
• Foster a positive work culture, ensuring employee engagement and motivation.
• Conduct performance reviews, provide coaching, and set clear expectations for the team.

Customer Experience & Brand Standards:

• Ensure excellent customer service and handle escalations effectively.
• Implement customer feedback mechanisms to enhance service quality.
• Maintain restaurant ambiance and hygiene in line with QSR standards.

Sales & Profitability:

• Drive restaurant revenue by implementing promotions, upselling techniques, and local marketing initiatives.
• Monitor sales reports, analyze trends, and take corrective actions to achieve financial targets.
• Manage budgets, control operational costs, and maximize profitability.

Compliance & Reporting:

• Ensure compliance with local health, safety, and labor laws.
• Maintain accurate records for inventory, sales, expenses, and staffing.
• Report operational updates and key performance metrics to senior management.

Key Requirements:

Experience:

Why Join Us?

If you are passionate about the QSR industry and have the skills to lead a team to success, we’d love to hear from you!

Perks and benefits