On-site
Full Time
Job Description
1. JOB DETAILS:
Position Title:
Reports to:
Department:
Division:
Job Code:
Prepared / Revised on:
Guest Delight Manager District Manager Operation
Operation Restaurants
2. JOB PURPOSE:
To plan and carry out operations of the Restaurant, Maintain smooth functioning of the Restaurant with focus on sales up gradation by maintaining high standards, in accordance with agreed business plans
3. JOB DIMENSIONS:
Financial Data & Number of Staff Supervised:
Operating Budget / Revenues...
Direct Reports: Total:
30 Team Members + Shift Managers
4. KEY ACCOUNTABILITIES:
Description
Performance Indicators
Production Planning & Ware housing
 Overseeing overall Procurement activities, implementing
effective techniques to bring efficiency in operations, improve quality standards & achieve maximum cost savings.
 Handling Restaurant operations ensuring optimum inventory levels to achieve maximum cost savings without hampering the production & distribution process.
 Zerostockoutsituations
 Feedbackfromoperationsteam  Yieldreport Internal&externalAudits CommissaryScorecard InventoryHolding
Supply Chain Management
 Sustaining the existing network & managing the supply chain for
items, ensuring timely distribution of the merchandise to the
Restaurant.
 Nostockout
 Qtrlyfeedbackfromoperationsteam  Budgetcontrolsasperactualbudgets  Internal&ExternalAudits
Quality Assurance
 To insure the quality parameters to be followed during the
operations.
 Customer(Internal/external) Satisfaction
 CommissaryScorecard
 Meetingallinternalauditrequirements.
Operations & Management
 Identifying areas of obstruction/breakdowns and taking steps to
rectify the equipments through application of trouble shooting
tools.
 Internal&ExternalAudits
 Businesspartnerfeedbacks. KRAachievementsandtracking.
5. JOB CONTEXT:
Manage Store cost with flawless execution of operations with excellent customer service standards and building sales by implementing market strategy & promotional schemes effectively
6. COMMUNICATIONS & WORKING RELATIONSHIPS:
Internal:
 All Restaurant Support Departments including commissary  Middle level Management
External: Business partners
 All Utility Vendors
7. QUALIFICATIONS, EXPERIENCE, & SKILLS:
 Qualification – Hotel management or Food Tech
 Experience – 5-6 years’ experience specialised in field of retail / services industry with exposure to supply chain operations also for a period of Min 1 to 2 years
Call us at 9220264109
Job Types: Full-time, Permanent
Pay: ₹23,399.86 - ₹35,862.18 per month
Benefits:
Work Location: In person
 
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