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Restaurant Captain

4 years

2 Lacs

Posted:1 day ago| Platform: SimplyHired logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Job Summary:

The Restaurant Captain is responsible for overseeing the dining room operations, supervising the restaurant team, and ensuring exceptional guest service. This role acts as a liaison between guests and the kitchen, coordinates service flow, and ensures that dining standards are maintained at all times.

Key Responsibilities:

  • Greet and welcome guests, ensuring a warm and professional first impression
  • Supervise and coordinate the activities of waitstaff and service attendants
  • Assign tables and manage floor seating during service hours
  • Take guest orders when necessary and ensure orders are delivered correctly and promptly
  • Resolve guest complaints or service issues efficiently and courteously
  • Ensure compliance with hygiene, health, and safety standards
  • Assist with training and mentoring new team members
  • Work closely with the kitchen and bar to ensure smooth food and beverage operations
  • Oversee table settings, cleanliness, and overall dining ambiance
  • Maintain accurate billing and ensure smooth guest checkouts
  • Monitor inventory levels of dining supplies and report shortages

Qualifications:

  • High school diploma or equivalent; degree/diploma in hospitality is preferred
  • Minimum 2–4 years of experience in a similar role in a high-end restaurant or hotel
  • Excellent communication and interpersonal skills
  • Strong leadership and team management abilities
  • Guest-focused with a positive attitude and problem-solving skills
  • Knowledge of food and beverage service standards and techniques
  • Familiarity with POS systems and restaurant software

Work Conditions:

  • Physically fit; able to stand and walk for long periods
  • Willingness to work flexible hours, including weekends and holidays

Job Type: Full-time

Pay: ₹20,000.00 - ₹22,000.00 per month

Schedule:

  • Day shift

Work Location: In person

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