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Oberai Bakery & Cafe
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Restaurant Captain

Restaurant Captain

Name: Jobpe
Address: T-Hub, Plot No 1/C, Sy No 83/1, Raidurgam panmaktha, Knowledge City Rd, Hyderabad, Telangana, 500081, IN
Telephone: +91-83339-09630
Price range: Free

Oberai Bakery & Cafe

4 years

1 - 2 Lacs

Laxmisagar Bhubaneswar Orissa

Posted:2 months ago| Platform: SimplyHired logo

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Skills Required

Bachelor's degree Team management Diploma Restaurant Restaurant experience

Work Mode

On-site

Job Type

Full Time

Job Description

Job Summary

The Captain will be responsible for supervising the service team, ensuring smooth café operations, and delivering excellent guest experiences. He/She will act as the link between management and the service staff, ensuring high service standards, guest satisfaction, and proper team coordination.

Key Responsibilities

Greet and seat guests, ensuring a warm and welcoming environment.
Supervise waiters, stewards, and support staff during shifts.
Allocate tables and assign responsibilities to service staff.
Ensure prompt and efficient service of food and beverages.
Handle guest complaints and resolve issues professionally.
Maintain knowledge of the menu, specials, and promotions to guide staff and assist guests.
Ensure hygiene, cleanliness, and safety standards are maintained in the café.
Coordinate with kitchen staff to ensure smooth service and timely delivery of orders.
Assist the Café Manager in staff training, daily briefings, and performance monitoring.
Monitor stock levels of service-related items (cutlery, crockery, condiments, etc.).
Maintain billing accuracy and support the cashiering process when required.

Qualifications & Skills

Bachelor’s degree/Diploma in Hotel Management or equivalent.
2–4 years of experience in F&B service, with at least 1 year in a supervisory role.
Strong leadership and team management skills.
Excellent communication and interpersonal skills.
Guest-oriented with a pleasant personality.
Ability to handle pressure and resolve conflicts effectively.
Good knowledge of café/restaurant operations, service standards, and customer service.

Job Types: Full-time, Permanent

Pay: ₹16,000.00 - ₹19,000.00 per month

Benefits:

Food provided
Provident Fund

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Restaurant Captain