Restaurant Captain

Name: Jobpe
Address: T-Hub, Plot No 1/C, Sy No 83/1, Raidurgam panmaktha, Knowledge City Rd, Hyderabad, Telangana, 500081, IN
Telephone: +91-83339-09630
Price range: Free

Calcutta64

0 - 31 years

2 Lacs

Kharagpur - I, Medinipur West

Posted:1 day ago| Platform: Apna logo

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Skills Required

service coordination communication leadership inventory management checks reporting presentation support

Work Mode

On-site

Job Type

Full Time

Job Description

We are looking for a professional and dynamic Captain to join our team at IIT Kharagpur. The ideal candidate will be the face of our brand within the campus food court/café environment, ensuring smooth operations, excellent customer service, and team coordination. They should be well-spoken, disciplined, and capable of handling students, faculty, and staff with warmth and professionalism. Key ResponsibilitiesCustomer Service & Communication Greet and interact with customers in a courteous and professional manner. Take and confirm orders clearly, ensuring accurate communication between guests and the service team. Handle guest queries, feedback, and complaints effectively. Operational Leadership Supervise and coordinate the service team to ensure smooth daily operations. Maintain hygiene, cleanliness, and proper service standards as per brand guidelines. Assist in inventory management, stock checks, and daily reporting. Team Management Train and guide service staff on customer interaction, food presentation, and service quality. Delegate responsibilities and ensure all team members are motivated and disciplined. Liaison Role Act as the link between management and service staff. Ensure clear communication of instructions from management to the team. Support management in maintaining brand image and quality standards. Qualifications & SkillsMinimum 2–3 years of experience in hospitality/restaurant/café operations. Strong communication skills in English and Hindi (knowledge of Bengali/Odia is a plus). Presentable, confident, and well-mannered. Ability to handle high-pressure environments (student rush hours, events, etc.). Leadership qualities with a positive attitude and problem-solving mindset.

More Jobs at Calcutta64

Restaurant Captain

Kharagpur - I, Medinipur West

Experience: Not specified

INR 2 - 2 Lacs

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Restaurant Captain