Resort Manager

Location:

Experience Required:

Qualification:

Salary:

About the Role

Wonder World Water Park & Resort, a leading destination for entertainment and leisure in Puri, seeks a dynamic and experienced Resort Manager to oversee daily operations, enhance guest satisfaction, and drive the resort’s overall performance. The ideal candidate will combine hospitality expertise with strong leadership and organizational skills.

Key Responsibilities

• Supervise all resort operations, including front office, housekeeping, food and beverage, and guest services.
• Ensure consistent delivery of high-quality guest experiences and maintain service excellence.
• Plan, implement, and monitor strategies for revenue growth and operational efficiency.
• Coordinate with marketing and events teams to plan resort promotions and special events.
• Manage staff schedules, training, and performance evaluations.
• Oversee budget management, cost control, and inventory systems.
• Handle guest feedback and resolve issues promptly to maintain brand reputation.
• Ensure compliance with safety, hygiene, and statutory regulations.

Desired Skills and Attributes

• Excellent leadership and team management abilities.
• Strong communication and interpersonal skills.
• Sound knowledge of resort operations and hospitality best practices.
• Proficiency in property management systems and resort booking tools.
• Positive attitude with a customer-centric approach.

Employment Type

Full-time, On-site (Puri, Odisha)