We are looking for a skilled and customer-focused Desktop Support Engineer to join our IT team. The Desktop Support Engineer will be responsible for providing technical support, troubleshooting hardware and software issues, and ensuring the smooth operation of all user-facing IT systems. This role plays a critical part in maintaining productivity and minimizing downtime across the organization. Key Responsibilities: Install, configure, and maintain desktop computers, laptops, printers, and other peripherals. Provide first- and second-level support for hardware, software, and network issues. Respond to technical support tickets and resolve issues promptly, either remotely or on-site. Troubleshoot operating system, application, and connectivity issues Set up and manage email accounts and troubleshoot email-related issues. Collaborate with other IT staff to escalate complex issues and implement solutions. Ensure compliance with IT policies and security best practices. Requirements: Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent experience). Proven experience in desktop support or technical support roles. Solid knowledge of Windows/macOS operating systems, Microsoft Office, and common business applications. Excellent problem-solving and communication skills. Ability to work independently and handle multiple support requests efficiently. Strong customer service orientation. Job Type: Full-time Pay: ₹18,000.00 - ₹20,000.00 per month Shift: Day shift Ability to commute/relocate: Zirakpur, Punjab: Reliably commute or planning to relocate before starting work (Preferred) Location: Zirakpur, Punjab (Preferred) Work Location: In person

We are seeking a Network Operation Specialist to join our team. The successful candidate will be responsible for providing exceptional customer service and technical support to our clients, while also leveraging their networking knowledge to troubleshoot and resolve issues related to our products and services. The Network Operation Specialist will work closely with other departments to ensure that our clients receive the highest level of customer support and satisfaction. Company Introduction: A dynamic company headquartered in Australia. Multi awards winner, recognized for excellence in telecommunications industry. Financial Times Fastest-growing Company APAC 2023. AFR (Australian Financial Review) Fast 100 Company 2022. Great promotion opportunities that acknowledge and reward your hard work. Young, energetic and innovative team, caring and supportive work environment. Key Responsibilities: Troubleshoot and resolve technical issues related to our products and services. Leverage networking knowledge to resolve complex issues related to network connectivity, DNS, DHCP, routing, and firewall configurations. Provide exceptional customer service to clients through phone, email, and chat. Escalate complex technical issues to appropriate teams and follow up with clients to ensure resolution. Work closely with other departments, such as sales and engineering, to ensure that client needs are met and issues are resolved in a timely manner. Identify opportunities to improve the customer experience and communicate these to relevant teams. Create and maintain documentation related to customer support and technical issues. Stay up-to-date with emerging networking technologies and best practices. Qualifications: Bachelor's degree in networking, information technology, or a related field. Minimum of 3+ years of experience as a customer service representative or technical support specialist. Strong understanding of networking protocols and technologies, including TCP/IP, DNS, DHCP, static routing, and firewall configurations. Experience with network troubleshooting tools, such as ping, traceroute, and Wireshark. Excellent communication skills, both verbal and written. Strong problem-solving skills and the ability to troubleshoot technical issues. Ability to work independently and as part of a team. Relevant certifications, such as Network+, CCNA, are preferred. Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹40,000.00 per month Benefits: Leave encashment Paid sick time Provident Fund Schedule: Day shift Monday to Friday Rotational shift Supplemental Pay: Overtime pay Shift allowance Yearly bonus Work Location: In person

Job Summary: We are seeking a dynamic and tech-savvy Executive Assistant/ Operation Assistant Manager who not only provides administrative support but also takes initiative in solving routine team issues, handling escalated client concerns, and streamlining office operations using smart tools like Google Sheets, Forms, Excel, and business software. This role requires a problem-solver with managerial instinct , the ability to coordinate with multiple departments, delegate tasks, and follow through independently. Key Responsibilities: Handle daily coordination between departments and management Solve staff-related issues proactively and maintain discipline & workflow Address and resolve escalated client issues with professionalism and urgency Prepare detailed reports using Google Sheets / Excel (advance formulas, dashboards, pivot tables) Automate and digitize processes using tools like Google Forms, shared drives, and cloud systems Manage task lists, project timelines, and follow-up schedules Maintain and organize digital records and data systems Support senior management in execution, tracking, and daily planning Act as a bridge between top management and operational staff Skills Required: Strong interpersonal & communication skills (spoken & written) Proactive problem-solving and conflict-resolution skills Smart working attitude; ability to think ahead and manage independently Advanced Excel with all advanced formulas ( Good working knowledge of Google Sheets, Google Forms, Google Drive Comfortable with internal software platforms (task managers, CRM, cloud tools, etc.) Capable of understanding operations flow and suggesting improvements Strong documentation, follow-up, and coordination abilities Preferred Qualifications: Education : B.Tech / BCA / B.Sc. IT / BBA / MBA / or Graduate with excellent tech proficiency Experience : Minimum 3–5 years of experience in a coordinator, EA, or operations support role Technical Add-ons : Knowledge of any data management tools, workflow management software, or CRM is a plus. Job Type: Full-time Pay: ₹30,000.00 - ₹45,000.00 per month Schedule: Day shift Morning shift Work Location: In person

The responsibility of this position is to manage client’s accounts within a defined territory, to conduct data analysis of sales performance, identifying business opportunities and to evaluate current market trends to address consumer and public demands. Ensure integrity of financial reports and monthly closure of books. Ensure compliance with SOPs. Vendor/Customer creation, employee payment, Vendor Payments, Vendor reconciliation, Customer Deposits Bank reconciliations / party reconciliation / Ledger Scrutinizes Monthly Review of Balance sheet and action plans Gift procurements / Claims processing primary and secondary. Sales tax return, TDS return, and other statutory deposits Managing the sub reported staff on regular basis. Interaction with Internal Auditors & Statutory Auditors and ensure “Well Control” rating. Ability to resolve commercial issues with the business group and a day-to-day basis. Handling complains and negotiations. Compiling and analyzing data to find trends. Market Audit of Promotional Activities. Distributors visit for customer feedback. Job Type: Full-time Pay: ₹800,000.00 - ₹2,000,000.00 per year Benefits: Health insurance Paid sick time Provident Fund Schedule: Day shift Work Location: In person

Job Description: Quality Assurance (QA) Position at Actualisation Position Overview: Actualisation is seeking a diligent and detail-oriented Quality Assurance (QA) professional to join our team. This role is pivotal in ensuring the quality and reliability of our products through rigorous testing and meticulous attention to detail. Responsibilities: Conduct thorough testing of software applications to identify and resolve defects. Develop and execute test cases, scripts, plans, and procedures. Collaborate closely with development teams to understand product requirements and functionality. Document and track software defects and inconsistencies. Perform regression testing when bugs are resolved. Ensure all testing activities are conducted according to company standards and procedures. Provide feedback and recommendations to improve software usability and functionality. Requirements: 4 Years to 6 years of experience in software quality assurance. Solid knowledge of QA methodologies, tools, and processes. Familiarity with Agile development methodologies. Ability to work independently and as part of a team. Strong analytical and problem-solving skills. Excellent communication and collaboration abilities. Attention to detail and commitment to quality. Location: This position is based on-site at our Actualisation office. Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹80,000.00 per month Schedule: Day shift Morning shift Education: Bachelor's (Preferred) Experience: QA: 4 years (Required) Work Location: In person

GIS Expert Job Description Location: Sangrur, Punjab Job Type: Full-time Job Summary: We are looking for a skilled GIS Expert to analyze, interpret, and visualize spatial data using Geographic Information Systems (GIS). The ideal candidate will support decision-making across various fields, such as urban planning, environmental management, and resource allocation, by collecting, processing, and managing geographic data. Key Responsibilities: Data Management: Collect, process, and manage spatial and attribute data from multiple sources. Spatial Analysis: Identify patterns, trends, and relationships using GIS software. Map Creation: Design and produce both digital and printed maps for effective visualization. Database Management: Build, maintain, and update GIS databases to ensure accuracy and accessibility. Report Generation: Develop reports and visualizations that effectively communicate spatial analysis findings. Troubleshooting: Diagnose and resolve GIS-related software, data, and application issues. Project Support: Provide GIS expertise in multi-disciplinary projects and initiatives. Essential Skills: GIS Software Proficiency: Expertise in ArcGIS, QGIS, or other relevant GIS platforms. Spatial Analysis Skills: Strong understanding of GIS techniques and methodologies. Data Management: Ability to organize and maintain spatial databases efficiently. Cartographic Expertise: Knowledge of map design principles and cartographic best practices. Communication: Excellent written and verbal communication skills for conveying spatial insights to stakeholders. Problem-Solving: Ability to identify and resolve technical GIS issues effectively. Qualifications: Bachelor’s degree in Geography, Geomatics, Surveying, Engineering, Computer Science, or a related field. Advanced degrees or certifications in GIS are preferred for career advancement. Job Types: Full-time, Permanent Schedule: Day shift Work Location: In person

About the Role A Customer Support Representative, or CSR, will provide support related to product/services information, answer queries, and resolve/escalate any emerging problems that our customer accounts might face with accuracy and efficiency. The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction. Work Location: At Office in Jalandhar Responsibilities You will be the first point of contact when a customer has a problem or requires assistance with Ava’s products. Here’s a look at all the key responsibilities: Handle customer complaints, provide appropriate solutions and alternatives within the time limits. Provide accurate, valid and complete information by using the right methods/tools. Take ownership of customer issues. Escalate unresolved issues to relevant internal teams. Follow communication procedures, guidelines and policies. Take the extra mile to engage customers. Follow policies of the company. Collect prompt and accurate customer feedback. Use software and platforms correctly. Requirements and Skills: Educational degree - Any Bachelors level (mandatory) Customer service experience preferred 1 year. Freshers with exceptional communication skills and willingness to learn can also be considered. Candidates must be flexible and able to work on nights, holidays and weekends. Have a strong handle of the English language and excellent written communication skills. What we offer Highly competitive salary and great work environment. Paid training. Work Location: At Office in Jalandhar Send us your resume at and kickstart your career growth at Ava Finance! Job Types: Full-time, Part-time, Fresher Pay: ₹25,000.00 - ₹30,000.00 per month Benefits: Commuter assistance Schedule: Evening shift Night shift Rotational shift US shift Supplemental Pay: Performance bonus Yearly bonus Education: Bachelor's (Required) Experience: total work: 1 year (Preferred) Customer service: 1 year (Preferred) Language: English (Required) Hindi (Preferred) Work Location: In person

ClinicMind is a leading healthcare technology and services company dedicated to providing healthcare clinics with comprehensive Patient Engagement, EHR, and RCM solutions. Our mission is to empower clinicians and their teams to deliver superior patient care, maximize reimbursement, streamline workflows, and facilitate healthcare practice growth. As we continue to scale, we seek a Senior Medical Billing Manager with a proven track record in high-volume medical billing, large-scale team leadership, and payer-provider contract negotiations to enhance our billing operations and financial performance. Position Overview: The Senior Medical Billing Manager will manage the revenue cycle, build accurate and timely billing processes, and resolve complex billing issues specific to chiropractic and mental health practices. This role requires a deep understanding of the billing procedures, insurance regulations, and proficiency in medical coding. Key Responsibilities: Oversee High-Volume Billing Operations Manage the end-to-end RCM process, ensuring the efficient processing of at least $500M in insurance payments annually. Develop and implement best practices for claims submission, denials management, and revenue optimization. Monitor and drive KPIs such as Net Collections Ratios, clean claims rate, DSO, collections efficiency, and reimbursement improvements. Large-Scale Team Leadership & Development Build, lead, and manage a high-performing RCM team of at least 400 members across multiple functions (billing, coding, collections, A/R follow-up, and payer relations). Implement structured training, performance monitoring, and continuous improvement initiatives to drive excellence. Foster a culture of accountability, collaboration, and innovation within the billing team. Payer-Provider Contract Negotiations & Reimbursement Optimization Negotiate, implement, and consistently improve payer-provider reimbursement contracts to secure optimal payment rates. Work closely with payers to reduce denials, increase collections, and optimize fee schedules. Stay ahead of industry trends, regulatory changes, and reimbursement policies to ensure compliance and maximize revenue potential. Billing Performance Improvement & Process Optimization Design and execute strategic initiatives to improve billing accuracy, reduce rework, and accelerate cash flow. Leverage data analytics, automation, and technology to enhance operational efficiency. Drive continuous improvements in collections, aging A/R resolution, and revenue recovery strategies. Qualifications & Experience: 15+ years of medical billing and RCM leadership experience, with a focus on high-volume claims processing. Proven success in managing a billing team of 400+ members across multiple locations or departments. Strong expertise in processing at least $500M in annual insurance payments. Extensive experience in negotiating and improving payer-provider reimbursement contracts. Deep knowledge of chiropractic and mental health billing, coding, compliance, and payer policies. Track record of achieving and consistently improving billing performance KPIs. Strong leadership, communication, and problem-solving skills to drive organizational growth. Proficiency in RCM software, billing platforms, analytics tools, and automation technologies. Why Join Clinicmind? Be part of a fast-growing, industry-leading SaaS EHR and RCM company. Lead large-scale, high-impact initiatives in medical billing and revenue optimization. Drive real financial success by improving provider reimbursements and operational efficiency. Collaborate with a team of industry experts in a dynamic and innovative work environment. Competitive salary, performance incentives, and career advancement opportunities. Position Requirements Must have a stable internet connection minimum of 25 MBPS Must have a mobile data plan as a backup Must be in a quiet environment Must be comfortable working the US Eastern Time business hours Minimum system requirement: Desktop or Laptop at least 16GB

Experience: 8 to 12 years Location: Delhi Job code: 101247 Posted on: Jun 16, 2025 About Us: AceNet Consulting is a fast-growing global business and technology consulting firm specializing in business strategy, digital transformation, technology consulting, product development, start-up advisory and fund-raising services to our global clients across banking & financial services, healthcare, supply chain & logistics, consumer retail, manufacturing, eGovernance and other industry sectors. We are looking for hungry, highly skilled and motivated individuals to join our dynamic team. If you’re passionate about technology and thrive in a fast-paced environment, we want to hear from you. Job Summary : We are looking for a highly experienced SAP Basis Consultant with a minimum of 8 years of SAP experience, including at least one full-cycle implementation or upgrade project in SAP ECC 6.0 IS-U. The candidate will be responsible for complete SAP Basis administration and landscape management across complex integrated environments. This role demands hands-on expertise in SAP NetWeaver administration, Solution Manager, and system performance optimization. Key Responsibilities : System Monitoring & Maintenance: Daily monitoring of system landscape, including background jobs, backups, and maintenance. Utilize SAP Solution Manager for centralized monitoring, alert analysis, diagnostics (EWA, RCA, CCMS, CHARM, Service Desk, MOPZ). System performance tuning, log analysis, and issue resolution. SAP NetWeaver Administration: Installation, configuration, and support of ECC 6.0 EHP7, CRM 7.03, PO 7.4, MII 7.4, BI 7.4 on HPUX/Oracle (11.2.0.3). Activities include STMS, client management, operation modes, system refreshes, and backup/restore. OS & DR Management: Resolve OS-level issues related to file systems and networks. Knowledge of semantic backup and disaster recovery (DR) setup including tape backups. Java Stack & Middleware Technologies: Manage Java stack systems (Enterprise Portal, MII). CRM middleware experience with BDocs. oSAP NetWeaver PO (Process Orchestration) interface development and monitoring. Experience with adapters: File, HTTP, SOAP, REST. Specialized Application Integration: Streamserve, Storyteller, Design Center, Control Center, and related repositories. Automate invoice processing, correspondence, and message format handling (fieldin, xmlin, pdfin). Mobility & UI Integration: Experience with SAP Fiori, HTML5, JavaScript, CSS, SAP UI5. Backend connectivity and URL generation for multichannel foundations. Security & GRC: SAP GRC Access Control 10.1 (ARM, Firefighter, ERM). SAP role/authorization management, conflict mitigation, and workflow configuration. SAP BI/BO Reporting: Knowledge of BI 7.x data modeling, reporting (BEx queries), and monitoring. SAP Dashboard/Xcelsius experience, BOBI admin, and universe design. Routine Administration: SAP instance monitoring and management. Work process, dump, update error analysis. Backup via DB13, monitoring via DB12, spool and log maintenance. Job scheduling and management, alert threshold checks, RZ20 monitoring. RFC link maintenance, OSS connection setup, SAPNet communications. Transport Management & Change Control: Transport request management, landscape maintenance, and failure resolution. Support pack installation via SPAM/SAINT; handle SPAU/SPDD processes. Client & User Administration: Client copy/export/import. User/role/profile management via PFCG. Security audits, authorization issue resolution, user activity monitoring. Database & Performance Tuning: Oracle DB checks, backup strategies, CBO stats, index management, parameter tuning. Homogeneous system copy and DB reorganization. DR, Backup & Archiving: DR replication monitoring and maintenance. Offline/online backups, log file management, restore procedures. Leadership & Coordination: Provide technical guidance to internal teams. Coordinate with functional teams, manage escalations, and SOP documentation. Role Requirements and Qualifications : SAP NetWeaver (ABAP and Java Stack). Oracle Database (11.2.0.3). HPUX OS Administration. SAP Solution Manager (Diagnostics, EWA, RCA, CHARM). SAP PO/PI, Streamserve, CRM Middleware. SAP GRC, BI, FIORI, SAP UI5. Transport Management, Job Scheduling, SAP Security. SAP Certification in Basis/NetWeaver/HANA. Experience in IS-U Utilities. Strong communication, documentation, and troubleshooting skills. Why Join Us: Opportunities to work on transformative projects, cutting-edge technology and innovative solutions with leading global firms across industry sectors. Continuous investment in employee growth and professional development with a strong focus on up & re-skilling. Competitive compensation & benefits, ESOPs and international assignments. Supportive environment with healthy work-life balance and a focus on employee well-being. Open culture that values diverse perspectives, encourages transparent communication and rewards contributions. How to Apply: If you are interested in joining our team and meet the qualifications listed above, please apply and submit your resume highlighting why you are the ideal candidate for this position

Key Responsibilities: Identifying and Pursuing New Business Opportunities: This includes market research, lead generation, and developing strategies to acquire new clients. Building and Maintaining Relationships: BDMs cultivate strong, long-lasting relationships with clients and partners, both new and existing. Developing and Implementing Strategies: They work with sales and marketing teams to create and execute plans that align with the company's growth objectives. Negotiating Deals: BDMs are often involved in negotiating contracts and agreements with clients. Sales Forecasting and Revenue Projections: They analyze market trends and sales data to make accurate predictions about future revenue. Collaboration: BDMs work closely with various teams, including sales, marketing, and product development, to achieve business goals. Monitoring and Reporting: They track progress, analyze results, and report on key performance indicators (KPIs). Staying Updated on Industry Trends: BDMs need to stay informed about the latest developments and trends in their industry. Essential Skills: Communication and Interpersonal Skills: Strong verbal and written communication skills are crucial for building relationships and presenting ideas. Negotiation Skills: BDMs need to be skilled negotiators to close deals and secure favorable terms. Sales and Marketing Acumen: A solid understanding of sales processes and marketing strategies is essential. Strategic Thinking: BDMs need to be able to think strategically and develop effective business development plans. Organizational and Time Management Skills: Managing multiple projects, deadlines, and client interactions requires strong organizational and time management skills. Problem-Solving Skills: BDMs need to be able to identify and resolve issues that may arise during the business development process. Leadership Skills: In some cases, BDMs may be responsible for leading and mentoring a team. Market Research and Analysis: BDMs need to be able to conduct research and analyze market trends to identify new opportunities. Job Type: Full-time Pay: ₹14,900.84 - ₹50,090.99 per month Benefits: Cell phone reimbursement Provident Fund Schedule: Day shift Morning shift Language: English (Preferred) Work Location: In person

About The Company We are hiring for our client company, a leading India-based technology OEM and enterprise solutions provider, headquartered in Kolkata with a global presence across North America, the Middle East, and APAC. Established in 1996, the company specializes in enterprise content management, digital transformation, data analytics, and eCommerce engineering. Certified with ISO 9001, ISO 27001, and ISO 20000-1, the organization delivers secure and scalable digital solutions to some of the largest government, healthcare, telecom, BFSI, and retail clients. With over 650+ enterprise customers, the company is known for its innovation-driven mindset, quality-centric delivery, and employee-first culture. Recognized as a Great Place to Work (2024) and Best Employer Brand, this role is part of their strategic expansion in custom Shopify development and global eCommerce solutions. Key Responsibilities Design, develop, and maintain custom Shopify apps to extend and enhance eCommerce store functionality. Work extensively with Shopify GraphQL and REST APIs to integrate external services, tools, and systems. Ensure smooth performance and a seamless user experience across Shopify-based stores and applications. Collaborate closely with design, product, and engineering teams to deliver scalable, high-quality solutions in a fast-paced agile environment. Identify, troubleshoot, and resolve bugs or performance issues related to Shopify apps and storefronts. Stay up to date with the Shopify ecosystem, including new API features and platform updates. Skills And Qualifications 4–7 years of experience in eCommerce development, focused on Shopify App Development. Strong proficiency in React.js, and working with Shopify’s GraphQL and REST APIs. Hands-on experience with Shopify Liquid templating language. Experience in building headless Shopify solutions is a plus. Strong problem-solving skills and attention to detail. Ability to manage timelines, tasks, and responsibilities independently. Excellent written and verbal communication skills (this is essential). Preferred But Not Mandatory Experience with Shopify Hydrogen or other headless commerce frameworks. Familiarity with Shopify Polaris, Shopify CLI, and app lifecycle best practices. Exposure to CI/CD tools and platforms such as GitHub, Bitbucket, or Jira. Benefits And Perks Competitive salary Hybrid work model Health insurance coverage and wellness initiatives Access to upskilling & certification programs Collaborative and inclusive work culture Opportunity to work on high-impact global eCommerce projects Skills: communication,ecommerce,shopify,react,shopify liquid,shopify graphql,shopify rest apis,problem-solving,ecommerce development,react.js,shopify hydrogen,shopify polaris,graphql,ci/cd tools Show more Show less

Key Responsibilities: Visit assigned retail pharmacies and chemist outlets to promote pharmaceutical products. Generate and collect orders as per the daily beat plan and route coverage. Ensure timely collection of payments and maintain proper documentation. Update retailers on product availability, schemes, offers, and new launches. Build strong relationships with pharmacists and decision-makers at the store level. Monitor stock levels at outlets and coordinate with the supply team to avoid stockouts. Ensure visibility and proper placement of products and branding materials. Share market feedback, competitor activities, and consumer insights with the sales team. Resolve queries or issues raised by retailers regarding product supply or billing. Required Qualifications and Skills: Minimum 12th Pass; a diploma/degree in pharmacy or science is a plus. 1–3 years of experience in pharmacy sales or FMCG/healthcare field sales. Knowledge of pharmaceutical products and common medicines is an advantage. Strong interpersonal, communication, and negotiation skills. Familiarity with local geography and retail pharmacy landscape in Delhi. Basic understanding of billing, order taking, and collections. Ability to travel daily across designated routes within Delhi. Self-driven, target-oriented, and well-organized. Job Type: Full-time Pay: From ₹30,000.00 per month Benefits: Health insurance Life insurance Paid sick time Provident Fund Schedule: Day shift Supplemental Pay: Commission pay Overtime pay Performance bonus Shift allowance Language: English (Preferred) Work Location: In person

Designation- Director - Business Incubator Experience - 5 years Position Description - The Director, Business Incubator will be responsible for coordinating the activities of the Association’s business incubator by working collaboratively with incubator partners and clients, corporates, incubatee., business service providers, economic development entities, and the business community. The Director, Business Incubator will write and administergrants and oversees and facilitate the operation of the business incubator by coordinating services and developing and providing business development assistance to incubators and partners The Impact You'll Make in this Role – 1. Ensure the success of the Associations commitment to supporting economic development by 2. facilitating entrepreneurship and small business development 3. Oversees the day-to-day operation of the business incubator facility, including marketing the facility, recruiting potential partners, and assisting in screening potential clients and making recommendations 4. Works with community stakeholders and advances community partnerships to stimulate economic development in the region 5. Acts as a catalyst to strengthen the region’s small-business support network by coordinating the delivery of services to partners and clients and working closely with other business service providers to facilitate partner and client success 6. Evaluates and seeks potential funding sources through program revenue grant, donors etc. 7. Develops and maintains a client database, prepares periodic reports, and maintains records of projects, progress, and the status of the incubator 8. Coordinates, maintains, and reviews needs to ensure the incubator is meeting current targeted industry needs. 9. Assists in developing and implementing policies governing the operation of the facility consistent with the funding contracts, including meeting performance metrics and goals. 10. Conducts business counseling with partners and clients on an individual basis. 11. Manages funds by planning and developing the incubator budget. 12. Contributes to a work environment that encourages knowledge of, respect for, and development of skills to engage with those of other cultures or backgrounds. 13. Remains competent and current through self-directed professional reading, developing professional contacts with colleagues, attending professional development courses, and attending training and/or courses as directed 14. Contributes to the overall success of the Research and Economic Development by performing all other duties as assigned Supervision The Director, Business Incubator is supervised by the President for Womennovator and supervises full- and part-time staff Factor 1 : Professional Knowledge, Skill, and Technical Mastery 2300 Points: Knowledge of the principles, concepts, practices, methods and techniques of an administrative, managerial, or professional field such as accounting or auditing, financial management, business administration, human resources, engineering, social sciences, communications, education, law, or medicine. Knowledge permits the employee to complete assignments by applying established methods to recurring types of projects/problems susceptible to well-documented precedents or to schedule, plan, and carry out precedent projects. Alternatively, knowledge at this level might also permit the employee to carry out precedent projects requiring considerable experience in specific areas within higher education. Knowledge at this level is typically acquired through a combination of formal education and/or training and experience that includes a requirement for a college degree in a specific technical or professional specialty along with significant related work experience. Alternatively, equivalent knowledge requirements at this level include a non-technical or general Bachelor's degree requirement with substantial work experience or a non-specific Master's degree requirement with substantial work experience. Knowledge requirements generally also include a significant amount of related work experience and may include administrative or supervisory experience Factor 2: Supervisory Responsibility – 470 Points: Supervision of (a) a moderate number of operative, administrative support, or paraprofessional employees who do not exercise a full range of supervisory responsibilities over other full-time employees, (b) a small number of professional employees who exercise limited supervision of others, or (c) large numbers of student workers or graduate assistants, or some equivalent combination of the above. The incumbent performs a full range of supervisory responsibilities including performance reviews of subordinates. The incumbent is responsible for training, planning, and directing the work of permanent employees, and generally controls hiring decisions. Supervisory responsibilities consume moderate amounts of work time and may include general work planning tasks. Factor 3: Interaction with Others 500 Points: Interactions with others are somewhat unstructured. The purpose may be to influence or motivate others, to obtain information, or to control situations and resolve problems. Interactions may be with individuals or groups of co-workers, students, or the general public, may be moderately unstructured, and may involve persons who hold differing goals and objectives. Individuals at this level often act as a liaison between groups with a focus on solving particular unstructured problems. Interactions at this level require considerable interpersonal skill and the ability to resolve conflict. Factor 4: Job Controls and Guidelines 850 Points: The employee operates under administrative supervision and makes decisions based on broadly-stated Association objectives and available resources. Administrative guidelines are expressed in terms of project or program outcomes and deadlines with few comprehensive guidelines. Decisions are based on inadequate guidelines that require considerable interpretation and force the employee to plan all phases of the assignment. Assignments may be unrelated in function and the work requires many different processes and methods and a great deal of analysis to identify the nature and extent of problems. The work may require the employee to develop new methods and to deal with many variables, including some that are unclear or conflicting. Characteristic jobs at this level may involve directing large and/or complex programs, projects, or departments in which the work cuts across functional lines or requires dealing with unprecedented issues Managerial Responsibility – 1500 Points: Work involves the primary accountability for a smaller department, program, or process. Work activities involve managerial decisions that directly affect the efficiency, costs, reputation, and service quality of the department, program, or process. Work affects a limited range of professional projects or administrative activities of the Association . Work activities have a direct and substantial impact on the department. While work activities do have some effect on the efficiency and reputation of the cost center, departments, programs, or processes at this level represent a relatively minor function within the cost center. Employees in jobs at this level may have responsibility for developing budgets, distributing budgeted funds, and exercising the primary control over a relatively small budget Required skills and Qualification – Education: A Bachelor’s degree in Business Administration or a related field is required; a Master’s degree in Business Administration or a related field is preferred. Experience - At least five years of business development or business counseling experience is required Skills: Strong verbal and written communication skills, excellent interpersonal and organizational skills, knowledge of business management principles, budget formulation and financial management,and computer literacy are required. The ability to work collaboratively with a variety of constituents and organizations is required. The ability to develop knowledge of, respect for, and skills to engage with those of other cultures or backgrounds is required. Other: The scope of the position requires evening and occasional weekend work. Occasional overnight, out-of-town travel is required.

We are looking for a detail-oriented and proactive Accounts Executive with at least 1 year of experience in corporate accounting to join our finance team. The ideal candidate will be responsible for managing day-to-day accounting operations, maintaining accurate financial records, ensuring timely statutory compliance, and supporting overall financial health of the organization. Key Responsibilities: Maintain and update day-to-day accounting records, including sales, purchases, expenses, and journal entries. Prepare and process customer invoices, and manage accounts receivable follow-ups. Handle vendor payments and manage accounts payable with accuracy and timeliness. Perform monthly bank reconciliations and resolve any discrepancies. Assist in payroll processing, including calculations, deductions, and coordination with HR. Ensure compliance with statutory requirements including GST, TDS, and other tax-related filings. Assist in the preparation of monthly financial reports like P&L, Balance Sheet, and Cash Flow Statements. Support internal and external audits by preparing necessary documentation. Maintain proper documentation and filing of financial records (physical and digital). Coordinate with internal teams and vendors for smooth financial operations. Requirements: Minimum 1 year of experience in corporate or industry-based accounting. Bachelor’s degree in Commerce, Accounting, or related field. Proficiency in Tally, Excel, and accounting software (e.g., QuickBooks, Zoho Books, or SAP). Sound knowledge of accounting principles, GST, TDS, and statutory compliances. Strong attention to detail and excellent organizational skills. Ability to work independently as well as in a team environment. Preferred Qualifications: Experience working in an FMCG, service, or manufacturing company. Familiarity with reconciliation of online payment gateways (Razorpay, Paytm, etc.). Job Type: Full-time Pay: ₹15,000.00 - ₹25,000.00 per month Benefits: Flexible schedule Schedule: Day shift Language: English (Preferred) Work Location: In person

Academic and Career Counseling: Providing expert advice to students and parents on educational options, career paths, and program suitability. Needs Assessment: Evaluating student interests, academic background, and career aspirations to recommend suitable courses or programs. Program Promotion: Highlighting the benefits and unique selling points of educational programs and services to prospective students. Application and Enrollment Support: Assisting students with the application process, ensuring a smooth enrollment, and following up on leads. Maintaining Records: Keeping detailed records of interactions with leads, follow-ups, and conversions using CRM or other tracking systems. Sales and Revenue Generation: Meeting Sales Targets: Actively pursuing new business opportunities and achieving monthly or weekly enrollment targets. Relationship Building: Developing and maintaining strong relationships with prospective students, parents, and educational institutions. Lead Conversion: Following up on leads generated through various channels (phone, online, etc.) to convert them into enrollments. Market Research: Staying informed about industry trends, competitor offerings, and market demands to refine sales strategies. Additional Responsibilities: Communication: Excellent communication skills, especially active listening, are crucial for understanding student needs and building rapport. Problem-Solving: Ability to address student concerns and resolve issues related to admissions or program details. Collaboration: Coordinating with academic and support teams to ensure a positive student experience and smooth onboarding. Reporting: Maintaining accurate records of leads, follow-ups, and conversions, and providing regular reports to management. Job Type: Full-time Pay: ₹11,279.39 - ₹30,057.77 per month Benefits: Cell phone reimbursement Provident Fund Schedule: Day shift Morning shift Work Location: In person

Name of the Post : Architect No. of vacancies: One Age: Above 35 years Experience: 15 years Qualification & Experience Diploma or degree in Architecture. Minimum of 15 years of experience in architectural design and AutoCAD drafting. Proficiency in AutoCAD software and other relevant design tools. Strong project management skills with the ability to manage multiple projects simultaneously. Attention to detail and a commitment to delivering exceptional architectural solutions. Duties/Responsibilities: Lead architectural design projects from concept development through to completion. Utilize AutoCAD proficiently to create detailed architectural drawings, plans, and blueprints. Collaborate closely with clients, engineers, and other stakeholders to ensure project requirements are met. Provide innovative design solutions that align with project goals, budget, and timelines. Ensure compliance with building codes, regulations, and safety standards. Mentor junior architects and provide technical guidance as needed. Conduct site visits and inspections to oversee construction progress and resolve any design issues. Manage project documentation, including contracts, specifications, and reports. Stay updated with industry trends, technological advancements, and best practices in architectural design and AutoCAD. Show more Show less

Job Title: Plumber (ITI Holder) Location: Okhla Phase 1, New Delhi Industry: Facility Management Job Type: Full-Time Salary: ₹18,000 per month Benefits: PF: ₹3,600 Bonus: ₹2,000 Paid Leave: 2 Days Overtime (OT): As applicable ESI: As per norms Job Responsibilities: Perform installation, maintenance, and repair of plumbing systems (pipes, fittings, drainage) Handle water supply lines, sanitary systems, and fixtures Diagnose issues and resolve plumbing problems efficiently Conduct regular inspections and preventive maintenance Coordinate with supervisors for material and work schedules Ensure safety compliance and proper usage of tools and materials Maintain cleanliness and basic documentation of daily work Qualifications & Requirements: ITI in Plumbing or relevant trade certification Minimum 1–3 years of experience in plumbing work (commercial/residential) Knowledge of water tanks, pumps, valves, and piping systems Physically fit and willing to work on-site Basic understanding of safety rules and tools handling To Apply: Interested candidates can contact at 9625432313or email their resume to se_srvc@yahoo.com Job Type: Full-time Pay: ₹18,000.00 - ₹24,000.00 per month Supplemental Pay: Overtime pay Education: Diploma (Preferred) Experience: Plumber: 2 years (Preferred) License/Certification: ITI (Preferred) Location: Delhi, Delhi (Required) Work Location: In person

A purchasing manager in the FMCG (sweets & dairy products) sector is responsible for overseeing the procurement of raw materials, packaging, and other necessary goods for the production and distribution of these products. This includes sourcing suppliers, negotiating contracts, managing budgets, and ensuring timely delivery of materials while maintaining quality standards and cost-effectiveness. Key Responsibilities: Sourcing and Supplier Management: Identifying, evaluating, and selecting reliable suppliers for raw materials, packaging, and other goods. Building and maintaining strong relationships with suppliers. Negotiation and Contract Management: Negotiating favorable contracts with suppliers, including pricing, delivery terms, and quality agreements. Procurement Planning and Execution: Developing and implementing procurement strategies to ensure timely and cost-effective sourcing of materials. Inventory Management: Monitoring inventory levels, managing stockouts, and optimizing inventory turnover to minimize costs and ensure production continuity. Cost Management: Analyzing procurement costs, identifying cost-saving opportunities, and managing procurement budgets effectively. Quality Assurance: Ensuring that procured materials meet the required quality standards and specifications. Team Management: In some cases, managing a team of purchasing agents or buyers. Reporting and Analysis: Generating reports on procurement activities, tracking key performance indicators (KPIs), and analyzing procurement data to identify areas for improvement. Compliance: Ensuring compliance with relevant regulations and company policies related to procurement. Skills and Qualifications: Procurement Expertise: Strong understanding of procurement principles, practices, and market dynamics. Negotiation Skills: Ability to negotiate effectively with suppliers to secure favorable terms and pricing. Analytical Skills: Ability to analyze data, identify trends, and make data-driven decisions. Communication and Interpersonal Skills: Excellent communication and interpersonal skills to build and maintain relationships with internal teams and external suppliers. Problem-Solving Skills: Ability to identify and resolve procurement-related issues. Organizational Skills: Strong organizational and time management skills to manage multiple tasks and deadlines. Knowledge of FMCG and Dairy Products: Familiarity with the specific requirements of the FMCG sector, particularly in sweets and dairy products. Experience: Typically requires several years of experience in procurement or purchasing, preferably in the FMCG sector. Job Types: Full-time, Permanent Pay: ₹30,000.00 - ₹40,000.00 per month Benefits: Food provided Schedule: Day shift Work Location: In person

Peer Review- Optimization Specialist: As the title suggests, this role is designed for an individual contributor who comes with specialized expertise in one or more critical aspects of Peer Review and brings optimization in the area they specialize in. Specializations may include expertise in areas such as continuous improvement, journal health enhancement, editorial skills, project management, training, and vendor deliverables. For example, the Optimization specialist with expertise in editorial skills will serve as the key contact point for optimization of processes comprising Unusual Activity Detection Tool (UADT), iThenticate, and any task critical to minimizing Ethical issues. They will also be responsible for facilitating the peer review process for Sage journals, which accounts for 30% of the overall workload. About Our Team The Peer Review team is a dynamic and collaborative group dedicated to managing and facilitating the seamless journey of academic manuscripts from submission to decision on peer review. We serve as the central point of contact for authors, editors, and reviewers, ensuring the integrity, transparency, and efficiency of the peer review process. With a strong commitment to accuracy, responsiveness, and service excellence, we play a vital role in supporting the publication of high-quality scholarly research. What is your team’s key role in the business? The Peer Review team is a foundational part of Sage Publishing’s commitment to academic excellence. Peer review is the process by which experts in a relevant field evaluate a manuscript's quality, validity, and relevance before it is published in a journal. It ensures the integrity and credibility of scholarly research. As a Peer Review Associate (PRA), you will play a critical role in managing the end-to-end peer review process for scholarly journals using Sage Track. Our team’s responsibilities include screening incoming manuscripts for compliance with submission guidelines, coordinating reviewer assignments and follow-ups, and ensuring timely completion of tasks by editors, reviewers, and authors. We serve as the first point of contact for editorial queries, troubleshoot technical issues, maintain accurate records and templates, and ensure that accepted manuscripts are ready for production. Additionally, we act as a liaison between journal editors and Sage, upholding high standards of communication, organization, and responsiveness to support the timely and smooth operation of each journal’s peer review workflow. What other departments do you work closely with? We collaborate with several key departments to ensure a smooth and efficient workflow: Editorial: To ensure the smooth and timely progression of manuscripts at each stage of peer review, support editorial board needs, and uphold peer review standards. Production Operations: To make sure accepted manuscripts are ready for the production team. Customer Services: For handling author and reviewer queries and maintaining satisfaction. Journals Operations & APC Teams: For license management and processing Article Processing Charges (APCs). Commercial Sales & Marketing: To support journal growth and visibility through timely and quality-driven processes. Vendors: Partnering with external vendors for peer review support services. Key Accountabilities: The PR Optimization Specialist (PR OS) holds a broad range of responsibilities, from overseeing the peer review process for complex journals to mentoring trainees. They may also assume specialist roles comprising optimization of tasks like iThenticate or UADT specialist. The PR OS should possess the ability to streamline a journal’s workflow, build relationships with editors, and, in essence, improve the overall health of the journal within a defined timeframe and handover the journal in good health. Strong analytical and problem-solving skills are essential for the PR-Specialist. You should be adept at data analysis and trend identification to enhance the efficiency of the peer review process. PR OS is responsible for optimizing the journal workflows and settling new journals within the peer review team thereby ensuring smooth journal transition. Collaborate effectively with global stakeholders and promptly bring up necessary challenges and opportunities for discussion. Troubleshoot and resolve concerns from Peer Review Team independently. Comprehend different journal workflows and work with the team members to refine the journal workflows. The PR OS is expected to be adaptable and flexible in their approach. At times, they may need to adjust or prioritize projects based on business needs. Optimize the existing processes like Manual Upload and Reviewer Selection Support. Test different automation tools and analyze their efficacy in the current process. Should assist with migration of manuscripts to ScholarOne on transition assignments. Should manage tasks, such as checking submitted manuscripts conforming to the journal workflow guidelines, inviting, assigning reviewers, and following up with editors, reviewers, and authors. Should work with a variety of stakeholders, including journal editors, reviewers, and Sage staff. This requires the ability to communicate effectively with people from different backgrounds and with different levels of knowledge. This may involve impromptu or periodical meetings after work hours. Contribute ideas and give feedback in a concise and productive way. Be available to provide support to peer review team members on select journals as needed and defined by supervisor. Engage in other activities, as needed, to achieve company and department goals. Provide support as back-up on tasks as assigned by the supervisor. Productivity Standards: Timelines: Each individual journal will have pre-determined timelines for tasks, which you will be expected to meet or exceed. You will be required to adhere to the timelines assigned for different projects and assignments. Workload management - You will be expected to handle the workload in compliance with your task list. OS should manage journal workload equivalent to 30% of PRA workload as defined in yearly WAP. Respond to any email inquiries from journal editors, associate editors (if applicable), authors, reviewers, and other Sage staff within 24 hours of receipt (excluding weekends and holidays only), and respond in a clear, articulate, and organized manner. Occasional correspondence with the support staff at ScholarOne may be necessary to troubleshoot issues within Sage Track. Assist the journal editor and/or Sage staff with any projects or initiatives, as requested. Act as point of contact between the individual journal editors and Sage to communicate updates, information, and progress pertaining to the peer review process. Communicate Editorial Board updates to the appropriate Sage Publishing Editor and Production Editor. Review and improve existing dashboards to measure team performance. Should maintain the Sage Track email templates and periodically run reports out of Sage Track. Refer to and adhere to the Journal Editor’s Guide for assigned journals. Work on any special projects assigned by your supervisor. Meet or exceed the productivity standards for the Optimization Specialist position. Act as a Liaison Between Sage and Journal Editors: Communicate in a professional and personable manner with editors, associate editors (if applicable), authors, reviewers, and other Sage staff on any issues concerning their journal. Problem solving on issues involving the journal as required. Closely monitor manuscript progress as manuscripts move through the steps of the peer-review process. Please forward your supervisor any communication that you receive from editors/authors that is tense or volatile in nature, also, please feel free to send your supervisor any positive words and praise you receive from editors and authors. SKILLS This includes, but is not limited to, the following: Project management skills - Participate in projects, committees, or task forces as assigned by departmental supervisor. Collaboration – Should be able to coordinate with stakeholders across US/UK offices independently. Problem solving: Optimization Specialist should be able to troubleshoot, suggest solutions to the challenges faced by the team while managing journals. Attention to detail: Optimization Specialist should be able to comprehend different journal workflows and conform to the checklist while managing journals tasks. S/he should be able to work with the team members to refine the journal workflows. Communication: Optimization Specialist should be able to communicate effectively with different stakeholders, including journal editors, reviewers, authors, and Sage staff. Time management: Optimization Specialist should be able to manage time to meet deadlines, prioritize tasks and work independently. Teamwork: Optimization Specialist should be able to collaborate with other team members, share information and contribute. Ability to change and adapt: Optimization Specialist should be able to learn new things with evolving process and changes in the industry. QUALIFICATIONS & EXPERIENCE Bachelor’s Degree. 2-4 years relevant experience in Peer Review process. Diversity, Equity, and Inclusion At Sage we are committed to building a diverse and inclusive team that is representative of all sections of society and to sustaining a culture that celebrates difference, encourages authenticity, and creates a deep sense of belonging. We welcome applications from all members of society irrespective of age, disability, sex or gender identity, sexual orientation, color, race, nationality, ethnic or national origin, religion or belief as creating value through diversity is what makes us strong. As a business and as an organization with an increasingly agile workforce, we're open to flexible working arrangements where appropriate.

Proficiency in spoken and written English. The Customer Care Representative will be responsible for delivering outstanding support and assistance to customers by addressing inquiries, resolving complaints, and ensuring a high-quality customer experience. Your primary responsibility will be to manage DMs, respond to customer queries and feedback, and engage with our community to enhance our brand presence and customer satisfaction. Key Responsibilities 1. Customer Interaction Respond promptly to customer inquiries via phone, email, live chat, or in person. Respond promptly and professionally to DMs, comments, and queries on Instagram, Facebook, and other platforms Maintain a professional and friendly demeanor during all interactions. 2. Problem Resolution Identify and resolve customer issues in a timely and effective manner. Escalate complex cases to appropriate teams when necessary. 3. Product Knowledge Stay updated on company products, services, and policies to provide accurate information. Guide customers on product usage and troubleshoot problems. 4. Record Keeping Document all interactions and maintain detailed customer records. Ensure follow-up on pending issues to provide a seamless experience. 5. Quality Assurance Actively seek feedback from customers to improve service quality. Meet or exceed customer satisfaction and resolution time metrics. 6. Team Collaboration Collaborate with internal teams to address customer needs. Share insights and suggestions to improve processes and policies. Qualifications High school diploma or equivalent (Bachelor’s degree preferred). Proven experience in customer service or a related field. Strong communication and interpersonal skills. Prior experience in handling social media or customer service is preferred. Problem-solving abilities and attention to detail. Job Types: Full-time, Permanent Pay: ₹22,000.00 - ₹23,000.00 per month Benefits: Cell phone reimbursement Schedule: Day shift Fixed shift Education: Bachelor's (Preferred) Experience: Technical support: 1 year (Preferred) total work: 2 years (Preferred) Customer service: 1 year (Preferred) Language: Hindi (Preferred) English (Preferred) Work Location: In person

Position: Engineer – HVAC Experience: 5+ years Education: Degree in Mechanical Engineering Preferred Background: Experience in Life Science projects; certifications in energy auditing , green building , etc., are a plus. Key Responsibilities: Review and finalize concept notes and design schemes for client approval. Guide draftsmen in preparing HVAC zoning layouts and airflow diagrams . Review design calculations and utility estimates ; finalize system design in consultation with HOD. Prepare complete tender documentation and coordinate for approvals. Review and enhance coordination drawings and ensure technical accuracy. Approve and finalize technical submittals and fabrication drawings for site execution. Conduct site visits to monitor work progress and resolve design-related issues. Evaluate new HVAC technologies , compare advantages/disadvantages, and discuss with HOD. Support the updating of codes, reference materials, and product catalogues with help from junior engineers.

Key Responsibilities: Develop, maintain, and customize WordPress websites, including theme development, plugin integration, and troubleshooting. Build and manage WooCommerce-based e-commerce sites, including product setup, payment gateway integration, and order processing workflows. Work with Shopify to create responsive and visually appealing e-commerce stores, ensuring seamless integration with third-party apps and tools. Collaborate with the design and content teams to implement user-friendly and visually appealing websites. Ensure that websites are optimized for speed, performance, and SEO. Troubleshoot and resolve front-end and back-end issues across WordPress, WooCommerce, and Shopify platforms. Implement and customize plugins and third-party APIs to extend functionality. Conduct regular site audits to ensure the sites are secure, updated, and functioning optimally. Assist in testing and quality assurance to ensure that new features and functionality meet standards. Stay up to date with industry best practices, web standards, and emerging technologies. Skills & Qualifications: Minimum of 2 years of professional experience in CMS development, focusing primarily on WordPress. Strong experience with WooCommerce and Shopify for building and maintaining e-commerce stores. Proficient in HTML, CSS, JavaScript, PHP, and MySQL. Experience with theme and plugin development, customization, and optimization in WordPress. Knowledge of Shopify's Liquid templating language and experience customizing themes and integrating with third-party services. Familiarity with page builders (e.g., Elementor, WPBakery) and other WordPress tools. Ability to work with APIs and third-party integrations (e.g., payment gateways, shipping providers). Strong problem-solving skills and attention to detail. Understanding of SEO best practices and experience implementing them in CMS platforms. Experience with version control systems (e.g., Git). Ability to work both independently and as part of a collaborative team. Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹22,000.00 per month Schedule: Day shift Fixed shift Work Location: In person

Job Description We are seeking a motivated and confident Telecalling Executive to join our team. The ideal candidate should be fluent in Hindi and have basic English communication skills. You will be responsible for reaching out to potential customers, handling queries, and maintaining records using MS Office tools. Key Responsibilities: Make outbound calls to potential customers to promote products/services. Handle inbound customer calls and resolve queries professionally. Explain product details, benefits, and offers to customers. Maintain and update customer information in databases. Prepare basic reports using MS Word, Excel, and PowerPoint. Achieve daily/weekly call and conversion targets. Coordinate with sales and marketing teams as needed. Requirements Languages: Fluent in Hindi; average English speaking ability. Computer Skills: Basic knowledge of MS Word, Excel, and PowerPoint. Strong communication and interpersonal skills. Ability to remain calm and professional under pressure. Minimum Graduate pass. Skills: interpersonal skills,excel,customer support,communication skills,word,telecaller,customer,ms office,strong communication skills,skills,hindi,powerpoint,english,communication,basic,ms office tools,basic english communication,fluent in hindi Show more Show less

Be part of a high-growth digital and customer experience consulting firm that has been recognized as one of the fastest growing companies in America by Inc. 5000 and honoured in the Deloitte Technology Fast 500 North America. The Altudo Product Division (Rainmakers): Altudo Rainmakers is a hyper-focused, high-growth team within Altudo which works closely with leading Martech and digital workplace B2B SaaS decacorns and unicorns, soonicorns and disruptive startups. This division serves as an APAC, Middle East and North American partner to the likes of Asana, Similarweb, GWI, Zendesk, Salesforce, and SproutSocial, amongst others, serving over 250 customers, including some of the most recognizable brand names in each region. Altudo Rainmakers is a highperformance team that has clocked 80% YoY growth and seeks to blitz its growth in the coming year. Our culture ensures we really provide fast track growth opportunities to our top performers and provide them with entrepreneurial opportunities that contribute to their holistic development at Altudo. This opportunity is for that high achieving individual who will be responsible for the next phase of Altudo’s growth by driving business and strategic account growth. You will build relationships with decision makers and influencers (CIO/CMO/CDO etc.) including leaders from World class SaaS Unicorn Product companies in leading Martech and digital B2B space. The individual will be responsible for developing, executing, and owning a long- term account strategy for customers. You will be responsible for retention and expansion of accounts in addition to driving adoption of our Market Intelligence solutions in core processes across the business. You will own the relationship with customers and key decision makers helping them with reaching business goals and KPIsleveraging market intelligence and our consulting services. Core Responsibilities • Manage and develop long-term partnerships with some of the biggest brandsin the world. • Increase renewal rates by owing up the revenue numbers. • Manage relationship with account users regarding engagement and product adoption in order to exceed commercial targets. • Identify and lead up-sell and cross-sell opportunities to drive new business growth through greater advocacy and reference-ability. • Influence future lifetime value through higher product adoption, customer satisfaction and overall engagement What will I bring to the team? • Excellent communication and presentation skill. • Strong understanding of SAAS. • Ability to run commercial discussions • Minimum4+ years of commercial experience navigating renewals and upsells. • Excellent communication and presentation skills • Ability to influence, confidently handle objections, and resolve customer issues. • Experience in account management. • Experience in managing multi departmental accounts • Good to have knowledge of ISMS. • Experience in engaging with CX level executives in organizations • Deep understanding of value drivers in recurring revenue business models • Team player able to effectively interact with colleagues and business partners across the company What’s in it for you? • Accelerated growth, quarterly reviews and half yearly promotions for high achiever. • Be part of a high potential, high performing digital transformation culture and customer experience consulting company which grew 80% year on year in last 2 years. • A proven playbook to set you up for success: we've got your back. • A rewarding compensation plan with uncapped incentives - you win, we win. About Asana - https://asana.com/company Asana is a work management platform that helps teams orchestrate their work, from daily tasks to strategic initiatives, so they can move faster and accomplish more with less. We’re looking for a detail-oriented, cross- functional player who can navigate the organization and advocate for customers internally. You will be committed to helping customers adopt Asana as both a technology product and a holistic approach to collaboration across their organization. You will be a consultant focused on supporting our rapidly growing enterprise and strategic customer base. You will serve as an empathetic customer advocate, problem solver, partner in change, and product expert, as well as the voice of your customers cross-functionally. About Altudo Altudo is an award-winning customer experience consulting firm with a global presence across the US, Canada, and South America. Recognized as one of the fastest-growing companies in America by Inc. 5000 and honored in the Deloitte Technology Fast 500 North America, Altudo has cemented its position as a leader in the industry. Altudo is proud to be recognized among India’s top 50 Best Companies to Work For™ in 2022 and 2023 by the Great Place to Work® Institute. It is also certified as a great workplace for women and millennials. Over the last two decades, we have established ourselves as a leader in the customer experience space, with over fifty Fortune500 companies among our clients. We specialize in creating solutions that improve customer experience and drive revenue. Our work has earned us numerous accolades and international recognition. Our success is rooted in our people and our work culture. We provide fast-track growth opportunities to our top performers and foster entrepreneurial avenues that contribute to their holistic development at Altudo. Additionally, we have strong alliances with Sitecore (Platinum), Microsoft, BigCommerce, and Adobe. Learn more about us at https://www.altudo.co/channel Show more Show less

Position: Engineer – Electrical Experience: 6+ years Education: Degree in Electrical Engineering Industry Preference: Experience in Life Sciences sector preferred Key Responsibilities: Develop project specifications based on client requirements. Design and develop Single Line Diagrams (SLDs) for power distribution systems at various voltage levels. Perform equipment sizing for transformers, DG sets, UPS, batteries, APFC panels, and cables (HT/LT). Carry out detailed engineering calculations , including: Cable voltage drop Earthing system design Indoor/outdoor lighting design Lightning protection system design Prepare various electrical layout drawings: Substation , power , cable tray , lighting , earthing , and lightning protection layouts for both process and non-process buildings. Create electrical tender documents , handle bid evaluations (technical and commercial), and issue technical recommendations . Generate project deliverables such as load lists, cable schedules , and bills of material . Conduct site visits to identify and resolve project-related issues