Resident Engineer – Audio Video

Company Description

Gurusons Communications Pvt Ltd is the leading provider of Voice, Chat, Video, and Data communication management solutions in the country. With over two decades of experience, we partner with leading brands such as CISCO, UNIFY, CANON, HP, POLYCOM, RUCKUS, DLINK and many more to deliver exceptional and cost-effective solutions. Our dedicated team and strategic approach ensure we exceed customer expectations. We have a robust infrastructure with 11 offices and over 70 alliance partners across India, providing comprehensive support and services nationwide.

Role Description

This is a full-time, on-site role for a Resident Engineer – Audio Video located in NCR. The Service Engineer will be responsible for day-to-day tasks including troubleshooting audio-video systems, performing field service operations, providing technical support, and maintaining and repairing equipment. The role involves frequent interaction with customers and coordination with team members to ensure the successful execution of projects.

Qualifications

• Diploma holder with 4 years of experience  or B.Tech / BE with 2+ years of practical experience in installation and maintenance of Video Conference System & Audio Video Equipment
• Knowledge of networking and IT infrastructure related to AV systems
• High Proficiency in Creating/Controlling Meetings on Zoom/Webex/Teams & IP. Good knowledge of features here
• Good Experience & Knowledge of Video Conference Systems of Poly & Cisco. Products like G7500, Cisco Video Bars, Touch Controls etc.
• Strong skills in troubleshooting and problem-solving
• For Resident Engineer at a PSU in NCR
• Relevant certifications in a related field is preferred
• Experience in managing and troubleshooting Video Conferencing systems