Reservations Manager/ Asst. Manager

3 - 5 years

4 - 8 Lacs

Posted:1 month ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

We are looking for a skilled professional with 3-5 years of experience to join our team as a Reservations Manager/ Asst Manager in the hospitality industry. The ideal candidate will have a strong background in reservations management and excellent customer service skills.


Roles and Responsibility
  • Manage and oversee the reservations process to ensure seamless operations.
  • Develop and implement effective strategies to enhance customer satisfaction and loyalty.
  • Collaborate with other departments to achieve business objectives.
  • Analyze and resolve complex customer complaints professionally.
  • Train and guide team members on best practices and procedures.
  • Monitor and report on key performance indicators to improve processes.

Job Requirements
  • Proven experience in reservations management or a related field.
  • Strong knowledge of hotel management systems and software applications.
  • Excellent communication, interpersonal, and problem-solving skills.
  • Ability to work under pressure and meet deadlines in a fast-paced environment.
  • Strong analytical and decision-making skills with attention to detail.
  • Experience working in a similar role within the hospitality industry.

*Note - Job has been sourced from social media platforms/other public websites.

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