Reservations Executive

Company overview:-

It is a mnc company, based of Delhi.

Role:- Reservation and Sales manager

Industry:- Hospitality or healthcare

Working Location:- South delhi

Gender:- Only Female

Working days:- 6 (Monday to saturday), work from office

Role and responsibility:- You will be employed as a Reservation cum sales specialist.

• Handle reservation queries via calls, emails, whatsapp, and other platforms

• Provide in-depth consultation on ayurveda packages, stay options, and therapies

• Convert inquiries into confirmed bookings by engaging with leads effectively

• Upsell and cross-sell wellness programs, room upgrades, and extended stays

• Follow up with leads and maintain a healthy sales pipeline

• Ensure booking accuracy in the reservation system and maintain client records

• Coordinate with the resort team in kerala for special client requests and updates

• Handle payment follow-ups and confirmations professionally

• Deliver an exceptional guest experience during all touchpoints pre-arrival

Ideal candidate profile disc based:

1)   High i (influence):

Strong communication and persuasion skills

Builds rapport quickly and maintains positive relationships

Energetic, enthusiastic, and confident in client interactions

2)   Moderate d (dominance):

Results-oriented with a focus on achieving targets

Confident in handling objections and closing bookings

Takes initiative to follow up and resolve client concerns proactively

3)   Supportive traits:

s (steadiness): calm and empathetic, especially with wellness clients

c (conscientiousness): detail-oriented and ensures booking accuracy

If interested, kindly connect me:

varsha12tiwari@gmail.com

7053013122