Reservations Executive

1 - 6 years

1 - 5 Lacs

Posted:-1 days ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

  • Respond to enquiries about hotel products and services by telephone, fax and email according to standard guidelines
  • Maintain complete knowledge of all food & beverage services, contents & preparation methods, outlets and hotel services/features to promote its products and services
  • Understand Revenue management strategies, up-sell and promote Hotel facilities & services at every available opportunity in order to maximize sales revenue
  • Determine guest needs and quote the appropriate room and rate as per requirements
  • Input booking information into the Reservation System
  • Process amendments to reservations such as extensions, early departures, etc.
  • Arrange accommodation, visas and activities for leisure, corporate & wholesaler s guests
  • Record special billing arrangements for groups and conventions
  • Coordinate and communicate with all other departments to ensure a smooth operation
  • Diploma or Degree in Hospitality
  • Minimum 1 year of experience in a similar capacity or preferably in the area of guest services
  • Excellent reading, writing and oral proficiency in English language

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Fairmont Hotels Resorts logo
Fairmont Hotels Resorts

Hospitality

Paris

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