Reservation Supervisor

3 - 5 years

2 - 5 Lacs

Posted:12 hours ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

We are looking for a skilled Reservation Supervisor to join our team at Radisson Blu Hotel. The ideal candidate will have 3-5 years of experience in the hospitality industry, preferably in a similar role.

Roles and Responsibility
  • Supervise and coordinate reservation staff activities to ensure efficient service delivery.
  • Manage and resolve customer complaints professionally and courteously.
  • Develop and implement effective strategies to improve customer satisfaction and loyalty.
  • Collaborate with other departments to ensure seamless operations and high-quality service.
  • Analyze and report on reservation performance metrics to identify areas for improvement.
  • Train and mentor new team members to enhance their skills and knowledge.
Job Requirements
  • Proven experience in a similar role within the hospitality industry.
  • Strong leadership and communication skills are essential.
  • Ability to work well under pressure and manage multiple tasks simultaneously.
  • Excellent problem-solving and analytical skills are required.
  • Familiarity with hotel management systems and software is preferred.
  • A graduate degree in any field is required.
*Note - Job has been sourced from social media platforms/other public websites.

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