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Reservation & MIS Executive

Reservation & MIS Executive

Thumb360 Digital Consulting Services

3 - 7 years

0 Lacs

bengaluru

Posted:2 hours ago| Platform:

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Skills Required

hospitality front office analytical business analytics consulting hotel management customer relationship internship mis executive guest relations

Work Mode

Work from Office

Job Type

Internship

Job Description

Reservation & MIS Executive | Thumb360 Digital and Consulting Services Private Limited Reservation & MIS Executive

We re looking for a detail-obsessed

Reservation & MIS Executive

who loves precision, patterns, and performance. You ll be the nerve center connecting bookings, analytics, and revenue keeping our occupancy strong and our reports spotless.

This role blends the art of guest coordination with the science of data. If Excel sheets excite you as much as guest feedback does this one s for you.

Responsibilities

Manage room inventory and rates across OTAs and the PMS.
Handle direct booking confirmations, pre-arrival coordination, and guest communications.
Maintain daily reports: occupancy, ADR, RevPAR, and booking source trends.
Monitor campaign ROI and rate performance analytics.
Support the sales team with data-driven insights and forecasts.
Ensure pricing accuracy and parity across all online platforms.

Ideal Candidate

Students or recent graduates in Hotel Management or Tourism.
Graduate in Hospitality, Commerce, or Business Analytics.
Strong proficiency in Excel / Google Sheets.
Familiarity with PMS and OTA dashboards (Booking.com, MakeMyTrip, etc.).
Analytical mindset with attention to detail.
Team player with good communication and presentation skills.

What You ll Gain

Real-world hospitality experience at a premium boutique resort.
Exposure to end-to-end revenue and reservations management.
Learn rate planning, channel management, and OTA performance tracking.
Weekly mentorship from property and TeraStay leadership.
Certificate + PPO opportunity based on performance.

Ownership from Day 1
you ll interact directly with guests, not shadow in the background.
Cross-Training Advantage
learn front office, concierge, and guest-relations operations.
Performance-Based Learning
weekly targets, daily wins, and mentor feedback.
Accommodation & Meals
provided on-site during internship.

Type:

Full-time, On-site

Timing:

Monday Saturday | 9:00 AM 6:00 PM

Stipend:

Industry Standard

Location:

A Boutique Resort, Budigere Cross, Bangalore, Karnataka

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Reservation & MIS Executive