Remote Sr. Network Security Engineer

(SME) in the Fortinet

Responsibilities

• Serve as the final L3 escalation point for all network security-related Major Incidents (MIM) and Priority-1 (P1) issues, with a primary focus on the Fortinet and Zscaler ecosystems.
• Take full ownership of the Fortinet Security Fabric, including expert-level configuration, management, and troubleshooting of FortiGate firewalls, FortiManager, and FortiAnalyzer.
• Design, implement, and manage Fortinet SD-WAN solutions, focusing on routing optimization, policy creation, failover, and performance tuning.
• Configure and maintain FortiSwitch and FortiAP deployments, ensuring seamless and secure LAN and WLAN connectivity.
• Implement, manage, and troubleshoot the Zscaler Zero-Trust platform, including Zscaler Internet Access (ZIA) and Zscaler Private Access (ZPA).
• Lead technical resolution during critical network outages and security incidents by hosting bridge calls and war rooms.
• Perform comprehensive root cause analysis (RCA) and deliver detailed post-incident reports to stakeholders.
• Collaborate with vendors, including Fortinet, Zscaler, and ISPs, to escalate complex issues and expedite service restoration.
• Proactively monitor network and security performance, tuning alerts and dashboards using tools like ScienceLogic.
• Partner with Information Security teams to enforce Zero-Trust policies, ensure network compliance, and maintain secure remote access.

Qualifications

• 5–8 years

  of hands-on experience as a Network Security Engineer in a large-scale enterprise environment.

• 2+ years

  of direct experience in a Major Incident Management (MIM) or L3 escalation role is required.

• Expert-level knowledge of the Fortinet Security Fabric

  , including FortiGate policy configuration, VPNs (IPsec/SSL), high availability (HA), FortiSwitch, FortiAP, and SD-WAN.

• Demonstrable experience with Zero-Trust architecture

  and hands-on expertise in implementing and managing Zscaler (ZIA and ZPA).
• Solid understanding of core networking and routing protocols, including

  BGP, OSPF, VLANs, ACLs, NAT, and QoS

  .
• Proficiency with ITIL frameworks, specifically Incident, Problem, and Change Management processes.
• Experience with network monitoring and analysis tools (e.g., ScienceLogic, Wireshark).

Industry certifications are highly preferred:

• Fortinet:

  NSE 5 / 6 or higher is strongly desired.

• Zscaler:

  Zscaler Certified Cloud Administrator (ZCCA) / Professional (ZCCP) is a significant plus.

• Cisco:

  CCNP Enterprise/Security is beneficial.

Ideal Candidate Profile

• Crisis Management:

  Demonstrates a calm, structured, and commanding presence during high-pressure incidents.

• Technical Depth:

  An expert in Fortinet and Zscaler technologies with a broad and deep understanding of modern network security principles.

• Collaborative Mindset:

  Works effectively across internal teams, vendors, and business stakeholders to drive swift resolutions.

• Clear Communicator:

  Provides clear, concise, and timely updates during incidents and in post-mortem documentation.

• Proactive Ownership:

  Goes beyond reactive fixes to identify underlying issues, recommend optimizations, and improve network resilience.