2 - 5 years
1 - 3 Lacs
Posted:1 week ago|
Platform:
Work from Office
Full Time
Primary Responsibilities:
- Manage customer relationships
- Cross-sell banking products - Achieve branch targets - Ensure compliance with banking norms - Handle customer queries and complaints
Additional Responsibilities:
- Conduct market intelligence
- Support branch operations - Participate in promotional campaigns
Required Training/s: Banking Operations Training (preferred)
Required work experience
Key Performance Indicators:
- Customer satisfaction
- Cross-sell ratio - Branch targets - Compliance score
Required Competencies:
- Customer Centricity
- Communication - Sales Orientation - Problem Solving
Required Knowledge:
- Banking products
- Regulatory norms - Customer service principles
Required Skills:
- Relationship building
- Communication - MS Office tools - Problem-solving
Required abilities
Work Environment Details: Branch-based role with regular customer interactions
Specific requirements
Other details
AU Small Finance Bank
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