Relationship Manager

Overview

Reports to:

Qualification:

Responsibilities & Duties

Sales

• Accountable for maintaining and growing Sales of the company products.
• Accountable to successfully achieve assigned annual targets.
• Responsible to achieve monthly maximum incentives as per segment Sitara.
• Performance Monitoring Program of the Company.
• Responsible for increasing quotation conversation ratio.
• New Customer adding.
• Responsible to increase customer count and achieve targets.
• Accountable for expansion of VISL presence (new areas / locations)
• Responsible for Product Basket Sales
• Close coordination with Quotation, SO Processor and AMO team for timely response to the customers.
• Handle all customers enquiries and complaints.
  

Collection

• Responsible for timely collections of payments from customers.
  

After Sales Service

• Responsible for resolving customer complaints and ensure customer delight.
• Take regular feedback from customers regarding products and services offered by VISL.
  

Additional Skills

• Strong crisis management and time management skills.
• Should be assertive and have an eye for detail.
• Ability to handle multiple tasks and work under pressure by meeting deadlines.
  

https://vashiisl.com

Vashi Integrated Solutions Ltd