Relationship Manager

Relationship Manager Business Development

Key Responsibilities

Primary:

• Build and nurture strong relationships with key customers.
  
• Collaborate with internal teams (sales, engineers, senior management) to address customer needs.
  
• Execute sales plans to achieve revenue targets.
  
• Conduct regular client meetings to ensure satisfaction and long-term engagement.
  
• Manage price and SLA negotiations.
  
• Handle client escalations and resolve objections effectively.
  
• Ensure timely collections and payment follow-ups.
  

Secondary:

• Achieve sales targets for the region with a self-driven, motivated approach.
  
• Liaise with senior bank officials, consultants, and business partners to develop opportunities.
  
• Execute day-to-day business development and marketing activities.
  
• Conduct basic market/subject research when required.
  
• Manage relationships with business associates and partners.
  
• Be open to short-notice travel for business needs.
  

Additional:

• Maintain key customer relationships while expanding the customer base.
  
• Develop and implement sales strategies to maximize growth.
  
• Oversee and streamline the end-to-end sales process.
  

Skills & Knowledge Required

• Knowledge:

  Market knowledge, product knowledge.

• Skills:

• Prospecting & Lead Generation
  
• Sales Planning & Execution
  
• Customer Needs Analysis
  
• Presentation & Negotiation
  
• Relationship & Account Management
  
• Strong Communication & Interpersonal Skills
  

Desired Candidate Profile

• Postgraduate in any discipline.
  
• Minimum

  3 years of experience

  in business development, client relationship management, or related domains.
• Proven track record of meeting sales targets and building strong client relationships.
  
• Ability to manage multiple stakeholders (internal & external).