Relationship Manager || In-SolutionsGlobal - North

10 - 16 years

15 - 30 Lacs

noida delhi / ncr

Posted:1 week ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Greetings Candidate,

In-Solutions Global

Over 19 years, ISG has built a robust business model with marquee clientele across the globe.

Experience

CTC

Location

Relationship Manager (RM)

Key Responsibilities

1. Relationship Management

  • Act as the single point of contact for partner banks across Product, IT, Operations, Risk, Compliance and Marketing teams.
  • Establish strong working relationships from GM to Manager levels to drive joint business goals.
  • Conduct monthly business reviews and ensure alignment on key initiatives.

2. Issuance Growth & Business Delivery

  • Drive monthly credit card issuance targets across digital, branch, and pre-approved channels.
  • Identify growth levers such as simplified journeys, co-brand programs, VAS partnerships, activation campaigns.

3. Project & Program Management

  • Lead end-to-end delivery of Projects.
  • Coordinate with ISG Product, Technology, BI, Risk and Ops teams for timely execution.
  • Maintain a structured PMO-style tracker for all partner deliverables.

4. Operations & Issue Resolution

  • Work with bank and ISG operations teams to resolve onboarding, system and other open issues.
  • Drive process simplification and reduce TATs to improve customer experience.

5. Analytics & Performance Monitoring

  • Review issuance, activation, spend and portfolio dashboards to identify gaps and opportunities.
  • Provide insights on branch-level performance, customer segmentation, and competitor benchmarking.

6. Marketing & Portfolio Initiatives

  • Collaborate with bank marketing to run targeted campaigns for ETB, NTB segment and activation programs.
  • Support customer communication strategies.

7. Compliance, Governance & Reporting

  • Ensure all programs are compliant with partner bank policies and regulatory guidelines.
  • Publish weekly MIS, business reports and leadership updates.
  • Conduct product and process training for bank branches and relevant teams.

Key Skills & Competencies

  • Strong relationship and stakeholder management skills
  • Understanding of credit card products, underwriting, digital onboarding
  • Project management excellence
  • Analytical and problem-solving ability
  • High ownership, execution mindset and cross-functional coordination
  • Excellent communication and presentation skills

Please share the CV - shashankj@insolutionsglobal.com

or watsapp - 8860445340

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In Solutions Global (ISG)

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