Relationship Manager

Job Description:

Inviting dynamic and experienced relationship managers to be part of our team .

We are looking for an experienced relationship manager, who is passionate about enhancing our customer experience and dedicated to fostering a positive customer experience.

We provide a competitive compensation package, including perks and opportunities for career advancement. We are committed to diversity and equal opportunities and encourage candidates from all backgrounds to submit their applications.

Your role

• Actively establish and maintain positive relationships customer.
• Manage client accounts and act as the key point of contact from the company.
• Conduct in-depth market research and analysis to understand the client's needs, preferences and trends in the industry.
• Collaborate across departments such as sales, marketing and product development to ensure that the client's needs are being met.
• Generate new business and revenue opportunities through cross-selling and upselling.
• Create new customer.
• Build public relation.

Your responsibilities

• Identify client demands and develop strategies to meet them.
• Find key personnel in client companies to establish profitable relationships.
• Approach potential customers to cultivate fruitful relationships.
• Support high-quality sales, supply and customer service operations.

Required skills and qualifications

• At least 1-2 years of experience in customer service, sales, account management or a related field.
• Excellent analytical skills and can analyse data and market trends to identify business opportunities and make informed decisions.
• Ability to build and maintain positive relationships with clients, demonstrate empathy and manage conflicts effectively.
• Fluent in English, Hindi and Odia language.
• Possess a sense of customer service and are a team-oriented individual.

Preferred skills and qualifications

• Bachelor's degree in business, finance, marketing or related fields.
• Proven experience in customer-facing roles like customer service or sales.
• Familiarity with customer relationship management (CRM) software.
• Strong interpersonal, problem-solving and negotiation skills.
• Excellent communication skills, both written and verbal.
• Strong organisational and planning skills.
• Willingness to travel for client meetings and conferences when required.

Job Types: Full-time, Permanent

Pay: ₹21,000.00 - ₹30,000.00 per month

Benefits:

• Health insurance
• Paid sick time
• Provident Fund