Relationship Manager

About us -
Broomees is a leading domestic help hiring platform, founded in 2021 with the goal of providing top-notch services to our clients in Delhi, Noida and Gurugram. Our team of skilled professionals offer babysitting, cooking, and housekeeping services. Backed by Global VC’s, Shark Tank India and Successful Industry Leaders. We pride ourselves on providing reliable, high-quality assistance to allow our clients to focus on what matters most to them. From part-time to full-time support, we have the expertise and resources to handle all your household needs.

Roles:

● Manage customer inquiries and requests with the objective of converting them into potential clients.
● Utilize a proactive approach to ensure the customer concerns and the attainment of high levels of customer satisfaction.

● Establish sustainable relationships and trust with customer accounts through open and interactive communication.

● Recommend potential services through the collection of customer information and analysis of customer needs

● Compile sales reports through the collection and analysis of customer information post payment.

Requirements:

● Possess exceptional listening, written, and verbal communication skills.

● Demonstrate a proven track record of customer success experience through phone, email, and chat communication.

● Possess the ability to utilize multiple tools simultaneously, including phone calls, chat tools, and google sheets

● Excel at problem-solving and fostering strong relationships with key customers to establish trusted partnerships

● Bachelor's Degree in any related field.

● Relevant Experience of 0.6-1 years.

● Basic knowledge of MS Excel, Word and PowerPoint.

Job Type: Full-time

Pay: ₹25,000.00 - ₹30,000.00 per month

Benefits:

• Paid sick time
• Paid time off
• Provident Fund

Schedule:

• Day shift

Work Location: In person

Application Deadline: 29/06/2025
Expected Start Date: 30/06/2025