16034 Relationship Management Jobs - Page 33

You will be working at YuCollect, which is part of the Yubi Group, an organization dedicated to transforming the debt collections ecosystem. YuCollect is India's first Unified Collections Infrastructure, designed to provide a transparent and technology-driven network for lenders, collection agencies, and regulators. In this role, you will be a Subject Matter Expert (SME) responsible for driving the adoption and usage of YuCollect's solutions within the collections industry. Your key responsibilities will include facilitating the adoption of YuCollect's solutions within client organizations, engaging with clients to understand their needs, monitoring client usage patterns, troubleshooting client issues, and collaborating with internal teams to address challenges. You will also be required to travel extensively to engage with clients. To be successful in this role, you should have over 3 years of experience in the collections industry, with a focus on client adoption of technology or financial solutions. You should possess strong domain expertise in collections or analyst, exceptional relationship management skills, effective objection handling abilities, proficiency in problem-solving, and in-depth industry knowledge. Fluency in the local language will also be beneficial for effective communication with clients. Join YuCollect to be a part of an organization that empowers stakeholders in the financial ecosystem to operate with confidence and efficiency.,

As a CX Agent, you will be responsible for managing B2B (Agency or Corporate) clients, demonstrating excellent teamwork and communication skills. You will need to exhibit effective Telephone and Email etiquettes, while being a quick learner in understanding product functionality and troubleshooting techniques. Proficiency in Travel Technology including computer reservations systems (CRS), GDS systems like Amadeus and Galileo is essential. Fluency in English and Hindi is required, and knowledge of additional languages is an advantage. Your exemplary customer service skills will be crucial in presenting, persuading, and communicating effectively with clients. Knowledge about Visa, Train/Bus, Cabs, Packages, TC areas, Airline code, City code, and Type of fares will be beneficial. Understanding timely travel restrictions and possessing IATA certification will be advantageous. You should be willing to work in shifts and maintain strong client relationships by providing support, information, and guidance. As a CX Agent, your responsibilities will include handling inbound and outbound calls, addressing guest queries within defined TAT, responding to guest emails and feedback promptly, and clearing backend queues for manual processing. Building and maintaining relationships with frequent bookers, passengers, and travel coordinators is essential. Adhering to SLAs, escalating calls when necessary, and providing top-notch customer service for bookings, ticket cancellations, reissuances, and issuances via telephone and email are key duties. You will play a role in creating process guidelines, updating reports, identifying automation opportunities, determining root causes for customer issues, and collaborating with internal support teams. Your role will also involve suggesting suitable travel options based on clients" needs. The ideal candidate for this position should hold a Graduate/Diploma in Travel & Tourism or be IATA certified. Previous experience in the Travel Industry, including OTAs, B2B Consolidator, Airlines, Travel Agency, or Corporate Travel Desk, is preferred. This is a full-time position that requires working in person at the designated location.,

As a Technical Sales Executive at Acid India Pvt Ltd, you will be responsible for promoting and selling products from reputable multinational companies represented by our organization. Your main duties will include traveling extensively within your assigned territory to engage with clients, identifying and acquiring new potential customers, and maintaining strong relationships with both new and existing clients. You will also be conducting product demonstrations to showcase technical features and benefits, ensuring compliance with company policies and statutory requirements, and preparing quotations and product-related documents for customers. Moreover, you will be developing sales and collection plans aligned with monthly and annual targets, maintaining effective communication with reporting authorities through daily call reports, and providing sales forecasts for required products. Negotiating and closing deals while handling customer concerns effectively to achieve predefined sales and collection targets will be a crucial part of your role. Key Requirements for this position include proficiency in English and the local language (knowledge of Hindi is an added advantage), possession of a 2-wheeler for travel within the assigned territory, and basic working knowledge of computers for communication and reporting purposes. Strong behavioral competencies such as communication skills, adaptability, willingness to learn, customer service orientation, sales negotiation abilities, and relationship building skills are essential for success in this role.,

The candidate will be responsible for identifying potential customers, developing relationships with them, and promoting the company's products. Additionally, they will provide customer service, answer inquiries, and offer technical advice about the products. It is essential for the candidate to possess a basic understanding of chemistry, proficiency in negotiating pricing and contracts, as well as excellent communication and customer service skills. The sales region to be covered includes nearby industrial areas, requiring working experience in Industrial Chemical, Industrial products, or Machineries Sales for better suitability. The candidate must have knowledge of the locations where industries are predominantly situated, a willingness to travel daily to meet customers, and the ability to identify opportunities for new business development through lead follow-ups, social media, and market research on target clients. Moreover, the candidate should have a strong grasp of developing new business opportunities by meeting potential clients, understanding their needs, and providing suitable solutions. Demonstrating and presenting product details, understanding the end-to-end sales process to close deals, attending relevant exhibitions, meetings, and training sessions to stay updated on industry trends are also part of the role. It is required for candidates to hold qualifications in Marketing, Science, or Chemical Graduates, possess the ability to travel frequently within the designated market, communicate effectively with customers, have proficiency in using MS-Office and the internet, and exhibit strong communication, negotiation, interpersonal, customer service, and sales skills. The candidate should also be able to work independently, uphold good morals, and demonstrate respect for the company.,

NoBrokerHood is a smart visitor, society, and accounting management system which uses innovative technology to simplify daily chores. Apart from catering to all society needs like complaint management, gate entry,maintenance bill payments, and digital notice board, it also has features like Marketplace, home services, and more. Since our start in late 2018, NoBrokerHood is currently securing 12,000+ societies under its hood. To know more about NoBrokerHood, visit our website - https://www.nobrokerhood.com/ About the role: As a Brand Manager, your role is about generating sales and solving customers' problems with regard to marketing/advertising. You will work as an extended marketing arm of the brands and all the actions strongly exhibit a Customer-First approach. The primary role is to identify potential brands/companies, onboard new clients, and ensure the retention of existing ones. In the process of onboarding and retention, you are also exposed to campaign planning and execution based on the client&aposs brief. What makes this Job profile interesting 1. Complete understanding of Sales funnel and acquisition of brands onboard. 2. Exposure to a variety of clients from different industries & categories to know their marketing spend trends & AOP cycle. 3. Get to work with the marketing team of various companies (small, mid, and large) Job Description:- The role has 2 distinct areas of responsibility: ? Day-to-day research of relevant brands and their marketing spending trends and marketing approach. ? Relationship Management with client or agencies regularly to know their upcoming campaigns. You Are Expected To ? Identify new brand/company basis trends, market knowledge, current advertisers ? Reach out and make connections with identified brands/companies/Agencies? Understanding client&aposs businesses, identifying their marketing problems, and collecting the marketing campaign brief ? Plan the advertising campaign basis the brief and get a go-ahead from clients to execute the advertising campaign ? Collaborate with internal teams to ensure that the campaigns are performing/executed as per the commitment. ? Coordinate with clients for smooth flow of work and reporting of ongoing advertising campaigns ? Ensuring that the monthly/yearly revenue targets are being achieved with input and output criteria ? Preparing Daily Task Reports ? The work hours are equally split between - answering emails/calls and campaign execution & campaign planning ? Forge strong business relationships with the clients to ensure its a long-run business avenue year on year basis. ? Build a culture of high performance & innovation in the team with a paced approach ? Experience and skills required Desired Candidate Profile Communication: Excellent communication skills in English. Agility: Ability to change according to business requirements. Motivation: Demonstrate a positive, can-do attitude. Willing to roll up your sleeves and get things done. Data-driven: Keen interest in analysing performance data and transforming it into actionable strategies. Show more Show less

As a Customer Relationship Officer (CRO) at our organization, your primary focus will be on managing and enhancing our MSME, Home Loan, Business Loan, and LAP portfolio. Your role will involve hands-on experience in loan sourcing, customer onboarding, and relationship management within the financial services sector. Your key responsibilities will include sourcing and acquiring customers for LAP, MSME, Home Loans, and Business Loans through field visits, references, and local marketing activities. It will also involve understanding customer requirements, offering suitable financial solutions, conducting credit profiling, collecting necessary documents, and ensuring the smooth processing of loan applications. You will collaborate with internal credit, operations, and legal teams for file processing and disbursement. Building and maintaining strong relationships with customers to ensure high satisfaction levels and encourage repeat business will be crucial. Meeting assigned sales targets, adhering to company policies, and maintaining compliance standards will also be part of your duties. Additionally, you will be expected to follow up with delinquent customers and provide support in collection efforts if necessary. This is a full-time, permanent position with benefits such as cell phone reimbursement, health insurance, leave encashment, life insurance, and Provident Fund. The work schedule will be during the day shift, and performance bonuses as well as quarterly bonuses are also included. Proficiency in Telugu is required for this role, and the work location is in person. The application deadline for this position is 30/07/2025.,

As a Supply Chain Associate at Theater, a dynamic and rapidly growing fashion start-up based in Chandigarh (CCR), your primary responsibility will be to ensure the efficient flow of materials and information from suppliers to customers. Your extensive experience in supply chain management will be crucial in owning supply chain agility, ensuring continuous improvement of production quality and lead time, and ensuring timely delivery of components and inventory by vendors. You will be required to identify and resolve any supply chain bottlenecks or issues that may affect category performance, develop and maintain strong relationships with vendors and suppliers, and negotiate contracts, pricing, and terms to ensure the best value for the company. Collaboration with the Sampling Team and Creative Teams will also be an essential part of your role. You will partner with these teams to ensure that product launches and new designs align with category goals and market trends. Moreover, you will ensure that the creative team understands category priorities and timelines, monitor creative deliverables, and escalate delays wherever required. Furthermore, your collaboration with the Category Team will involve ensuring that supply chain management is in alignment with the overall category strategy for various categories, including inventory for components, products, or packaging. To qualify for this role, you should have a Bachelor's degree in Business, Fashion Merchandising, Supply Chain Management, or a related field, along with 2-4 years of experience in supply chain management, preferably in the fashion industry. A strong understanding of fashion trends, consumer behavior, and retail dynamics is essential, along with excellent negotiation, communication, and relationship management skills. Proficiency in inventory management systems and data analysis tools, as well as the ability to work in a fast-paced, dynamic environment and manage multiple priorities, are also required. Key competencies for success in this role include the ability to Get Things Done, negotiation skills, analytical and problem-solving abilities, cross-functional collaboration, adaptability and flexibility, and strong communication and interpersonal skills. If you are interested in this full-time position, please send your CV to careers@theater.xyz with the subject line "Supply Chain Associate CV". Theater is an equal opportunity employer that celebrates diversity and is committed to creating an inclusive environment for all employees.,

You will be responsible for ensuring the achievement of sales targets by driving sales at the branch, including leading a team in a Team Handling role. Building, managing, and promoting relationships with Channel Partners to generate new customer leads will be a key aspect of your role. Additionally, you will be required to manage and lead the DSTs at the branch, interface with customers to provide efficient service, and work towards building a credit-worthy portfolio. To be considered for this position, you should be a Graduate or Postgraduate with at least 3-5 years of prior experience in Home Loans or Loan Against Property. It is essential to have a good understanding of the locale and possess excellent communication skills. You should also be capable of comprehending property valuation as well as legal and technical norms. A minimum of 2 years of experience in Secured Business Loans is required for this role. If you meet these qualifications and are looking to take on a challenging role in the financial services industry, we encourage you to apply for this position.,

As the Hub Marketing and Sales Manager for South Asia at Hitachi Energy, your role will be crucial in developing and implementing the marketing and sales strategy for the hub in alignment with global objectives. Your responsibilities will include conducting thorough market analysis to gather intelligence on demand and supply, identifying and assessing new business opportunities to support growth, and collaborating with cross-functional teams to create strategic market penetration plans. You will be leading all customer opportunities within the hub and serving as the primary liaison between WCFE/factories and customers. Defining pricing strategies based on consistent data and company targets, monitoring progress towards marketing and sales targets, and establishing targets to drive performance and profitability will be key aspects of your role. Managing the marketing and sales budget effectively to maximize ROI, analyzing sales performance metrics, preparing regular sales reports for senior management, and building strong relationships with key customers will also be part of your responsibilities. You will work closely with the marketing team to develop integrated marketing campaigns supporting sales initiatives, execute marketing campaigns and customer events, and lead negotiations with customers to secure favorable contract terms. Your background should include a degree in Engineering, Business Administration, Sales, Marketing, or a related field, along with a minimum of 10 years of experience in marketing and sales management within the power T&D industry. Demonstrated expertise in executing impactful marketing and sales strategies, conducting market research and analysis, and strong communication skills are essential for this role. Your ability to inspire and guide teams, willingness to travel up to 40%, and proficiency in both spoken and written English language are also required. By living Hitachi Energy's core values of safety and integrity, you will be responsible for ensuring compliance with applicable external and internal regulations while fostering a culture of accountability and collaboration within the sales and marketing team.,

Job Requirements Job Description: Position: Associate Manager-Acquisition (Household) Company Name: IDFC FIRST Bank Job Type: Full-Time Job Category: Sales & Relationship Management- Retail Banking Department: Retail Banking > Branch Banking > Branch Location: Latur, Maharashtra, India IDFC FIRST Bank is seeking a highly motivated and results-driven individual to join our team as an Associate Manager-Acquisition (Household). As a leading bank in India, we are committed to providing exceptional financial services to our customers and we are looking for someone who shares our passion for excellence. Key Responsibilities Actively acquire new customers for the bank through various channels such as referrals, cold calling, and door-to-door sales Build and maintain strong relationships with customers to ensure their satisfaction and retention Understand the financial needs of customers and recommend appropriate banking products and services Achieve and exceed sales targets set by the bank Continuously update knowledge on banking products, services, and industry trends to effectively promote and sell to customers Collaborate with other team members to ensure a seamless customer experience Adhere to all bank policies and procedures, as well as regulatory requirements Qualifications Bachelor&aposs degree in Business Administration, Finance, or a related field Minimum of 2 years of experience in sales and relationship management in the banking industry Proven track record of meeting and exceeding sales targets Excellent communication and interpersonal skills Strong customer service orientation Ability to work independently and in a team environment Proficient in MS Office and other relevant software Knowledge of local market and competition is a plus We offer a competitive salary and benefits package, as well as opportunities for growth and development within the organization. If you are a driven and dynamic individual with a passion for sales and customer service, we want to hear from you! Additional Parameters Must be willing to work in a fast-paced and target-driven environment Willing to travel within the assigned location Fluency in local language is preferred Must have a valid driver&aposs license and own transportation Join our team at IDFC FIRST Bank and be a part of our mission to provide top-notch financial services to our customers. Apply now! Show more Show less

We MEIL looking for Sr Manager/Manager for Business Development for Mumbai Regional Office Qualification: ME/M TECH/BE/ B TECH -CIVIL with 13- 20 Years Experience Role & responsibilities Client Relationship Management: Build and maintain strong relationships with key stakeholders, including developers, architects, consultants, contractors, and government agencies. Building relationships : Meet with clients, partners, and sponsors to develop relationships and generate repeat business Lead Generation and Proposal Development : Proactively generate leads and identify new business opportunities, Develop and present proposals, bids, and project tenders to prospective clients. Conducting research : Conduct market and understand the competitors. Preparing proposals : Prepare proposals that address client needs and concerns. Managing bids : Complete construction bids and monitor bid activity Tracking performance : Track the development and performance of marketing strategies. Representing the company : Attend industry conferences, trade shows, and networking events to promote the company and identify new opportunities. Establish and maintain strategic partnerships. Reporting and Performance Tracking: Track business development metrics, including lead generation, proposals submitted, contracts secured, and revenue growth. Prepare regular reports on business development progress for senior management.

Role: Business Development Manager Level: Assistant Manager/Senior Executive Reporting To: Zonal Manager Location: Kanpur About the Function The Independent Hotels team, part of the Domestic Hotel supply function, is responsible for overseeing the supply of independent hotels located throughout India. The Independent Hotels team has more than 70000+ hotels contracted on our platforms. About the Role The incumbent will be tasked with establishing and fostering connections with independent hotels. Oversee comprehensive key account management from start to finish, ensuring the sustainable performance of the region. This role necessitates travel to various hotels within the portfolio, delivering expert guidance, metrics analysis and recommendations based on industry best practices to our hotel partners. What will you be doing 1. Relationship and Account Management : Responsible for connecting and engaging with independent hotels. End to end account management and driving sustainable performance of the region. Sourcing & onboarding new hotels. The role involves traveling to different hotels in the portfolio and providing expertise, metrics analysis and recommendations based on the industry's best practices to the hotel partners. 2. Portfolio Management and Driving Growth : Growing net revenue in the market by developing business plans to achieve revenue goals, ensuring inventory levels exceed demand throughout the market, and maintaining rate competitiveness across multiple available platforms. 3. Data Analysis and Reporting: Establishing and maintaining supplier relationships, training partner hotels on our extranet and wholesale business, reviewing monthly production reports, providing feedback to top-producing hotels, and planning and executing market site visits. Building MIS & market intelligence reports, preparing geography wise and service wise sales plans and achieving them. Sharing insights on market and industry with the clients and internal stake holders. Key Success Factors for the Role Strong communication skills, Influencing skills, great interpersonal & stakeholder management skills. High on energy, team player coupled with a great attitude. 4. Negotiating: Networking, Deal initiating, negotiation & closing deal with the clients. Strategizing in order to market the hotel in a better way. It helps hotel partners to serve the needs of their customers and at the same time grow their businesses. Qualification & Experience Masters degree from a reputed institute with 4 - 6 years of experience in sales/Travel Trade/ Key Account Management/ Contracting/B2B Sales. Experience in handling multiple accounts as a partner is preferred. Proficiency in MS Excel and MS Power-point.

Walkin Details: Date : 30th & 31st Aug 2025 Time : 10 am - 5 pm Address: Angel one Ltd,3rd Floor,Shubharambh Complex, Trinity Circle,Head to HDFC Bank,Near Kotak Mahindra Bank office,MG Road,Ashok Nagar, Bangalore,Karnataka,560025 About Angel One : Angel One is one of Indias fastest growing fin-techs, on a bold mission to make investing simple, smart, and inclusive for every Indian. With over 3+ crore clients, were building at scale and building for impact. Our Super App helps clients manage their investments, trade seamlessly, and access financial tools tailored to their goals. We are working to build personalized financial journeys for our clients, powered by new-age tech, AI, Machine Learning and Data Science. We're a builder's company at heart. Youll have the space to experiment, the freedom to move with velocity, and the mandate to make bold, user-first decisions every single day. The vibe? Think less hierarchy, more momentum. Everyones got a seat at the table and a shot to build something that lasts. Be part of a team thats moving fast, thinking big, and building for the next billion. Why You'll Love Working at Angel One! Ranked Top 20 Companies to Work in India: We're proud to be recognized as one of the best workplaces, certified for 9 consecutive years. Innovation Runs Deep: From AI to real-time data infra, youll work on tech thats ahead of the curve and solve problems that truly matter. Build Indias #1 Fintech Platform: We’re not just disrupting finance – we’re shaping how the next billion Indians access wealth. Own It. Drive It. Scale It: You’ll have the freedom to lead, the resources to build, and the opportunity to leave your mark. Job Title: DRM Service Location: Bangalore What you will do: 1. Outbound Calling: Initiate outbound calls to potential MFDs/clients to introduce our mutual fund products and services. Utilize lead lists, databases, and other resources to identify and reach out to MFDs. Drive key business parameters:-Need to ensure to achieve minimum business from MFDs (activation, SIP & drive Lumpsum). Onboarding of MFDs/acquisition of KYC. 2. Product Presentation: Present information about our mutual fund products, including their features, benefits, and performance. Explain the various investment options available and help clients understand how they align with their financial goals. 3. Objection Handling: Address any concerns or objections raised by prospects regarding mutual fund investments, fees, risks, etc. Provide accurate and transparent information to alleviate concerns and build trust with MFDs. 5. Relationship Management: Build and maintain strong relationships with MFDs by providing ongoing support, assistance, and personalized advice. Keep MFDs informed about market updates, performance reports, and other relevant information to help them make informed investment decisions. Who You Are Graduate What's in it for You? Flexible work model: Whether you're remote, hybrid, or in-office, we trust you to work where you thrive and deliver with impact. Empowered Growth: We invest in your growth and empower you to explore your full potential. Exceptional Benefits: Our comprehensive benefits package includes health insurance, wellness programs, learning & development opportunities, and more. For a deeper dive into our company culture and vision, explore our Company Deck. At Angel One, our thriving culture is rooted in Diversity, Equity, and Inclusion (DEI). As an Equal opportunity employer, we wholeheartedly welcome people from all backgrounds irrespective of caste, religion, gender, marital status, sexuality, disability, class or age to be part of our team. We believe that everyone's unique experiences and viewpoints make us stronger together. Come and be a part of #OneSpace*, where your individuality is celebrated and embraced.

1.Ulta HNI Relationship Management 2.Portfolio Management 3.Manage&Build Existing Book 4. Both IC as well as Team Management roles available 5.High Value Cross-Sell 6.B Required Candidate profile 1.Should be handling HNI clients. 2.Exp in Portfolio Management 3.NISM/IRDA/AMFI if any can be strongly preferred. 4.Excellent Comm skills 5. Proven Experience 6.Insurance RM could be considered

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career, Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express, B30 Analyst, CFR-CoE Executive Office (India) You Lead the Way Weve Got Your Back, With the right backing, people and businesses have the power to progress in incredible ways When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other Here, youll learn and grow as we help you create a career journey thats unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally, At American Express, youll be recognized for your contributions, leadership, and impact?every colleague has the opportunity to share in the companys success Together, well win as a team, striving to uphold ourcompany valuesand powerful backing promise to provide the worlds best customer experience every day And well do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong, Join Team Amex and let's lead the way together, Function Description CFR India is a 1700+ member team is responsible for managing the net credit and fraud loss provisions for American Express while enabling profitable growth in close collaboration with business teams The group manages multiple critical functions for the company including fraud and credit underwriting strategies for credit products, ongoingexposure management of existing customers, deploying credit, fraud risk and marketing models, developing policies pertaining to credit and collections and to develop risk & AI products, capabilities, solutions, Key Responsibilities: This position will play a pivotal role in shaping and executing the business strategy and planning processes for the CFR teams in India This role will contribute to several key initiatives that are essential for the effective functioning of the Exec office, Drive people analytics and generate insights to strengthen the CFR CoE operational strategy Maintain & manage Dashboards on colleague data, with a strong focus on key metrics such as attrition, churn, growth etc Provide planning and coordination support, including project management, analytical inputs for strategic initiatives as required Support the day-to-day management of business planning and operational processes for the CFR Executive Office, including talent management, headcount resource planning and reporting, and strategic investment process Manage and contribute to multiple initiatives simultaneously Deliver strategic support on a range of complex issues and projects as needed Collaborate with stakeholder across the enterprise to drive colleague acquisition strategy for CFR by coordinating with multiple partners across functions Co-ordinating as required with AXP leaders, external vendors and subject matter experts for CFR Colleague Initiatives, Handling CFR India budgets, which will include coordinating across teams on expenses, monitoring and maintaining reports for the BU Qualifications: Exceptional organizational, program management, and time management skills, with the ability to prioritize and deliver results within tight timelines Strong analytical capabilities to evaluate & measure the effectiveness of key talent management strategies Strategic thinker with a proven ability to drive and implement initiatives effectively Excellent written and verbal communication skills, with the ability to engage and present Ability to thrive under pressure in a dynamic, fast-paced environment Entrepreneurial mindsetwith the ability to structure and generate opportunities from strategic ideas, Strong executive presence, relationship-building skills and stakeholder alignment skills Self-starter with high accountability, and a problem-solving mindset for complex, open-ended challenges Proficient in Microsoft Excel, PowerPoint, and Word; demonstrated excellence in using these tools Minimum 2 years of relevant work experience in business management, analytics or a related domain, Bachelors degree required Critical Factors to Success: The ideal candidate is a highly motivated self-starter who can provide strategic thought leadership and independently lead projects with minimal guidance Demonstrate high versatility and flexibility in managing and executing a wide variety of projects Capable ofdelivering consistently high output while balancing multiple priorities, with a positive, growth-oriented mindset Strong relationship management skills with proven ability to influence across a matrixed organization Strong analytical skills, with experience in distilling complex business data into clear, actionable insights Ability to perform well under pressure and consistently meet tight deadlines High level of integrity with the ability to manage sensitive matters with complete confidentiality Excellent written and verbal communication skills We back you with benefits that support your holistic well-being so you can be and deliver your best This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law, Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations, Show

Corporate Bank (CB), Investment Bank (IB) and Operations (Ops) Technology Risk Function, VP Role Description The first line Tech Risk function for business divisions CB, IB and Ops at Deutsche Bank sits within the Divisional Control Office. CB and IB front-to-back have the largest footprint as a risk bearing function within the banking divisions, and you will be part of a dynamic team which is consistently in demand for providing insights, assessments and managing Information Technology (IT) and Information Systems (IS) risks on behalf of the business. Divisional Control Office (DCO) team ensures that the division operates with high levels of integrity. It is responsible for supporting the business by developing, implementing and maintaining a risk culture to ensure a strong and sustainable business control environment whilst minimizing risk arising from non-financial risk factors. DCO strategy includes improving the risk management information and strengthening the governance and risk culture and has a functional responsibility for providing a central point of oversight over the Risk & Control Assessments (RCA). This includes supporting the business by driving Risk & Control Assessment specifically focusing on Information Security (IS) / Information Technology (IT) risks in line with NFRM (2LOD) guidelines. RCA is a key component of the bank's non-financial risk management toolkit, to enable the effective profiling, monitoring and management of operational risks. As part of the team, you will join the Banks journey and contribute towards our strategic goal of managing technology risk within appetite whilst enabling adoption of emerging and new technologies for business growth. This role will specifically perform RCAs as related to the IB business. Knowledge of IB products/operations is a big plus Your key responsibilities Collaborate with businesses and support them in conducting Risk & Control Assessments as per NFRM guidelines specifically focusing on Information Security (IS) / Information Technology (IT) risks Analyze contextual data and relevant data triggers and determine or update risk profile, inherent risk, control environment and residual risk ratings along with supporting rationale, liaising with Risk Types SMEs in their business Ability to assess impact of control environment on inherent risk along with documentation of qualitative assessment Participate in 1LoD-led RCA meetings for business to drive the risk discussions, focusing on key or emerging risks that may impact the business Coordinate with businesses/2LoD and assist in 2LoD challenges Prepare RCA reports and obtain business sign-offs Document risk mitigation decisions, if required, with consideration of risk appetite Deliver high quality Global Governance decks and reporting trends to support senior management Your skills and experience CISA/CRISC or relevant security qualifications with experience of Risk & Controls and/or Internal Audit in banking industry covering Information Security (IS) / Information Technology (IT) risks Experience in SOX/ ISO27001 control framework Knowledge related to risk management (including conducting Risk & Control Assessments) and corporate banking products, processes and systems preferred, specifically focusing on Information Security (IS) / Information Technology (IT) risks Proven people management skills with ability to lead activities independently Strong quantitative and analytical skills required to critically evaluate information for key risk assessments Strong project management skills and a proactive team partner Influencing, negotiation skills and stakeholder management expertise Strong verbal and written communication skills Proficiency with automating tasks in Excel to improve efficiency a plus, but not mandatory.

Job Description: Field Sales Role Agency Vertical Company: Pbpartners (a brand under Policybazaar) Designation: Assistant Relationship Manager / Relationship Manager / Senior Relationship Manager Location: PAN India Role Overview: We are seeking dynamic and motivated Field Sales professionals to join our Agency Vertical team at Pbpartners. The role involves selling insurance products across Motor/ Life/ Health, or Commercial Lines. Key Responsibilities: • Identify and onboard potential agents and partners to expand the network. • Drive sales for Motor/ Life/ Health or Commercial Line insurance products through the agency channel. • Build and maintain strong relationships with clients and partners. • Provide training and support to agents to help them achieve sales targets. • Meet monthly and quarterly sales goals and objectives. • Conduct regular market analysis to identify opportunities for growth. Requirements: • Minimum 1+ year of experience in field sales, specifically in insurance products (Motor/ Life/ Health, or Commercial Lines). • Strong communication and negotiation skills. • Proven ability to meet or exceed sales targets. • Willingness to travel extensively. • Knowledge of the insurance industry and agency network is a plus. What We Offer: • Attractive salary and performance-based incentives. • Travel reimbursements and conveyance allowance. • Recognition and rewards for outstanding performance, including trips and gifts. • Career growth opportunities in a rapidly expanding organization. Join Us: Be a part of a vibrant team at Pbpartners and make a difference in the insurance industry. If you are passionate about sales and building relationships, apply now!

Job Description: Field Sales Role Agency Vertical Company: Pbpartners (a brand under Policybazaar) Designation: Assistant Relationship Manager / Relationship Manager / Senior Relationship Manager Location: PAN India Role Overview: We are seeking dynamic and motivated Field Sales professionals to join our Agency Vertical team at Pbpartners. The role involves selling insurance products across Motor/ Life/ Health, or Commercial Lines. Key Responsibilities: • Identify and onboard potential agents and partners to expand the network. • Drive sales for Motor/ Life/ Health or Commercial Line insurance products through the agency channel. • Build and maintain strong relationships with clients and partners. • Provide training and support to agents to help them achieve sales targets. • Meet monthly and quarterly sales goals and objectives. • Conduct regular market analysis to identify opportunities for growth. Requirements: • Minimum 1+ year of experience in field sales, specifically in insurance products (Motor/ Life/ Health, or Commercial Lines). • Strong communication and negotiation skills. • Proven ability to meet or exceed sales targets. • Willingness to travel extensively. • Knowledge of the insurance industry and agency network is a plus. What We Offer: • Attractive salary and performance-based incentives. • Travel reimbursements and conveyance allowance. • Recognition and rewards for outstanding performance, including trips and gifts. • Career growth opportunities in a rapidly expanding organization. Join Us: Be a part of a vibrant team at Pbpartners and make a difference in the insurance industry. If you are passionate about sales and building relationships, apply now!

Replotify Infra Solutions is looking for Customer Relationship Manager to join our dynamic team and embark on a rewarding career journey Customer Relationship Management: Build and maintain relationships with assigned customers as the primary point of contact Understand their business objectives, challenges, and requirements Proactively engage with customers to foster long-term partnerships Customer Needs Analysis: Conduct thorough needs assessments to understand customers' goals and pain points Identify opportunities to provide personalized solutions and recommend appropriate products or services to meet their needs Account Management: Develop and execute account plans to effectively manage customer portfolios Monitor customer satisfaction levels, address any issues or concerns promptly, and ensure overall customer success Customer Retention and Growth: Implement strategies and initiatives to enhance customer retention and drive revenue growth Collaborate with sales teams to identify cross-selling and upselling opportunities Leverage customer insights to identify areas for expansion and recommend additional solutions or services Customer Advocacy: Act as a customer advocate within the organization Represent customer interests and provide feedback to internal teams, including product development, marketing, and operations, to drive continuous improvement and deliver exceptional customer experiences Customer Communication: Maintain regular and clear communication with customers through various channels, such as meetings, calls, emails, and customer portals Keep customers informed about new products, features, and updates that may be relevant to their business Issue Resolution: Handle customer inquiries, complaints, and escalations in a timely and effective manner Collaborate with internal teams to investigate and resolve issues, ensuring a high level of customer satisfaction Customer Feedback and Reporting: Collect and analyze customer feedback, surveys, and satisfaction metrics Compile reports and present insights to management Use customer data to drive decision-making and improve overall customer experience Customer Training and Support: Coordinate customer training sessions and provide ongoing support to ensure customers are maximizing the value of products or services Address customer training needs and provide educational resources as necessary Requirements:Customer-Focused Mindset: A strong passion for customer satisfaction and a deep understanding of customer-centric approaches Ability to anticipate customer needs and provide proactive solutions Relationship Building: Excellent interpersonal skills to build and nurture relationships with customers Ability to connect with people at various levels within customer organizations Communication Skills: Strong verbal and written communication skills to effectively convey information, build rapport, and present ideas to customers Problem-Solving Abilities: Analytical and critical thinking skills to understand customer challenges and provide appropriate solutions Ability to navigate complex situations and resolve conflicts Sales and Account Management: Experience in sales or account management roles, with a focus on customer retention and growth Ability to identify sales opportunities and collaborate with sales teams Industry Knowledge: Familiarity with the industry or market in which the company operates Understanding of customer needs, market trends, and competitive landscape Team Collaboration: Ability to collaborate effectively with cross-functional teams, including sales, marketing, product development, and customer support Strong teamwork and collaboration skills Organizational Skills: Strong organization and time management skills to manage multiple customers and tasks simultaneously Attention to detail in maintaining accurate customer records and documentation

Job description Key Responsibilities: Recruit, train, and develop new agents for motor insurance sales. Achieve monthly and annual sales targets through effective field sales activities. Drive business through existing and new agency networks. Conduct joint field calls with agents to support their business development. Monitor and evaluate agent performance; provide necessary coaching and motivation. Ensure high levels of customer satisfaction and policy persistency. Organize regular training and development programs for agents. Stay updated on competitor activities and market trends. Maintain proper documentation and reports as per company standards. Skills & Qualifications: Minimum 1 years of experience in Motor insurance field sales, preferably in the agency channel. Strong sales, negotiation, and relationship-building skills. Good understanding of insurance products and regulatory requirements. Ability to motivate and manage a team of agents effectively. Excellent communication and interpersonal skills. Goal-oriented with a focus on performance and results. Proficiency in local language(s) and English. Bachelor's degree in any discipline (preferred). Key Competencies: Channel Sales Management Team Handling & Agent Development Customer Relationship Management Insurance Sales & Product Knowledge Target Achievement & Lead Generation Territory Management Job descriptio nKey Responsibilities:

About Us SBI Card is a leading pure-play credit card issuer in India, offering a wide range of credit cards to cater to diverse customer needs. We are constantly innovating to meet the evolving financial needs of our customers, empowering them with digital currency for seamless payment experience and indulge in rewarding benefits. At SBI Card, the motto Make Life Simple inspires every initiative, ensuring that customer convenience is at the forefront of all that we do. We are committed to building an environment where people can thrive and create a better future for everyone. SBI Card is proud to be an equal opportunity & inclusive employer and welcome employees without any discrimination on the grounds of race, colour, gender, religion, creed, disability, sexual orientation, gender identity, marital status, caste etc. SBI Card is committed to fostering an inclusive and diverse workplace where all employees are treated equally with dignity and respect which makes it a promising place to work. Join us to shape the future of digital payment in India and unlock your full potential. What s in it for YOU SBI Card truly lives by the work-life balance philosophy. We offer a robust wellness and wellbeing program to support mental and physical health of our employees Admirable work deserves to be rewarded. We have a well curated bouquet of rewards and recognition program for the employees Dynamic, Inclusive and Diverse team culture Gender Neutral Policy Inclusive Health Benefits for all - Medical Insurance, Personal Accidental, Group Term Life Insurance and Annual Health Checkup, Dental and OPD benefits Commitment to the overall development of an employee through comprehensive learning & development framework Role Purpose Responsible for supporting planning and Achieving Fee Income for SBI Card. Role Accountability Manage the pricing policy for SBIC, ensuring timely implementation for maximizing fee income targets Own and manage the fee waiver policy and ensure accurate implementation of the rules in CRM Identify new revenue enhancement opportunities and plug existing revenue leakages if any at SBI Card Ensure management of revenue audits and rectification basis findings Lead Relationship and operational management from a network perspective Analyze, recommend and implement new sourcing/ Portfolio migration strategy to maximize revenue from the agreement/ incentive structure with the Networks Scan the market for latest technological and regulatory development on Network dynamics on issuance, acquiring and authorizations Lead invoice management and planning for network incentives Ensure process documentation and compliance adherence Measures of Success Fee income targets Network incentive target as per plan No adverse observations in revenue audits Timely rectification of any ATR observations Effective Relationship management with Networks Process Adherence as per MOU Technical Skills / Experience / Certifications In-depth Knowledge of Card fees and network fees Knowledge of data analytics tools and methodologies Experience in Project Management Experience in Senior Stakeholder and Relationship Management Knowledge of financial and statistical analysis Competencies critical to the role Stakeholder Management Relationship Management Result Orientation Analytical ability Qualification MBA in any stream Preferred Industry Credit Card Industry BFSI, Insurance, Fintech

About the company At SBI Card, the motto Make Life Simple inspires every initiative, ensuring that customer convenience is at the forefront of all that we do. We are committed to building an environment where people can thrive and create a better future for everyone. SBI Card is proud to be an equal opportunity & inclusive employer and welcome employees without any discrimination on the grounds of race, color, gender, religion, creed, disability, sexual orientation, gender identity, marital status, caste etc. SBI Card is committed to fostering an inclusive and diverse workplace where all employees are treated equally with dignity and respect which makes it a promising place to work. What s in it for YOU SBI Card truly lives by the work-life balance philosophy. We offer a robust wellness and wellbeing program to support mental and physical health of our employees Admirable work deserves to be rewarded. We have a well curated bouquet of rewards and recognition program for the employees Dynamic, Inclusive and Diverse team culture Gender Neutral Policy Inclusive Health Benefits for all - Medical Insurance, Personal Accidental, Group Term Life Insurance and Annual Health Checkup, Dental and OPD benefits Commitment to the overall development of an employee through comprehensive learning & development framework Role Purpose Area Sales Manager (ASM) in Distribution Sales vertical is responsible for sales of various SBI Card products in an assigned geography under one of the specified channels, through a large team of 50-120 NFTEs spread across geography on the defined POS and other distribution points or based at call centers on a tele sales process. The team comprises Relationship Executives (RE), Tele Sales Agents, Relationship Managers (RMs/TLs), Unit Managers and Back end team. This role of an ASM has the most enriched JD for any front line sales manager profile in the industry, owing to the scale of operatons and comprehensiveness, as supported by the role description mentioned below. Role Accountability Lead a team of NFTEs on PSA payroll comprimising of RMs, TL, RE & operations resources Effective coordination with WE function for right quality hiring, training of NFTE as per requirement, Placement of people as per skill sets/requirement of the distribution point Compliant management of PSA sites as per the Internal Audit guidelines of the organization Manage open market distribution points along with cobrand tie-ups and ensure cost viable delivery Stay abreast with competition moves and align sourcing stratgies, opening of new distribution points in accordance Ensure spread of field staff across the geography being managed in line with expansion of retail footprint and new customer acqusition Manage DSA/LG channel partners and scale them for a cost viable, profitable journey of both organization & the vendor Drive right sourcing mix in both field and tele setups focusing on new to business customer acqusition for maximised spends, growth Encourage increase of digital enablers example EKYC, VKYC, Perfois platforms for a better customer experience and smooth processing of the application Diligent controls in application processing at backend shop to ensure high conversion rates for maximised output Manage application processing TAT across levels of sales funnel to ensure faster disbursement of card to the customer Control early card attrition and keep it under desired levels of the organization Fair knowlegde to manage tele sales campaigns for high connect rates, maximised churning of data as per company policies Realtime processing, fulfilment & processing of digital-led applications for improvised customer experience Operate as per COA targets assigned and ensure productivity of team is in line Sales processes to be conducted across funnel as per said compliance norms of the organization Frequent field & location visits for F2F connect with the sourcing teams Conduct frequent skip, one-o-one sessions with NFTEs for better team connect Measures of Success Achievement Of MOU Goals New Accounts Premium Accounts Insurance Cross-Sell COA 4 MOB Attrition % Digital Sourcing % Conversion Of Leads: Inward rate % - Inward to soft approved for both No doc & With doc portfolios Stake Holder Management: Close collaboration with WE, Operations, FCU, IT & Marketing teams VOC From Partners across formats of operations Complaints resolution: Effective complaint channelizing and resolution on escalations, ensure all complaints are addressed as per agreed SLA/TAT Compliance: Ensure sales compliance guidelines @ PSA level are adhered to Technical Skills / Experience / Certifications NA Competencies critical to the role Sales Management, Team Handling, Relationship Management, Analytical skills Qualification Graduate/PG (Preferrably) from any recognized and reputed Institute Preferred Industry BFSI/Telecom/Any retail sales FMCG, CD etc.

About the company At SBI Card, the motto Make Life Simple inspires every initiative, ensuring that customer convenience is at the forefront of all that we do. We are committed to building an environment where people can thrive and create a better future for everyone. SBI Card is proud to be an equal opportunity & inclusive employer and welcome employees without any discrimination on the grounds of race, color, gender, religion, creed, disability, sexual orientation, gender identity, marital status, caste etc. SBI Card is committed to fostering an inclusive and diverse workplace where all employees are treated equally with dignity and respect which makes it a promising place to work. What s in it for YOU SBI Card truly lives by the work-life balance philosophy. We offer a robust wellness and wellbeing program to support mental and physical health of our employees Admirable work deserves to be rewarded. We have a well curated bouquet of rewards and recognition program for the employees Dynamic, Inclusive and Diverse team culture Gender Neutral Policy Inclusive Health Benefits for all - Medical Insurance, Personal Accidental, Group Term Life Insurance and Annual Health Checkup, Dental and OPD benefits Commitment to the overall development of an employee through comprehensive learning & development framework Role Purpose Area Sales Manager (ASM) in Distribution Sales vertical is responsible for sales of various SBI Card products in an assigned geography under one of the specified channels, through a large team of 50-120 NFTEs spread across geography on the defined POS and other distribution points or based at call centers on a tele sales process. The team comprises Relationship Executives (RE), Tele Sales Agents, Relationship Managers (RMs/TLs), Unit Managers and Back end team. This role of an ASM has the most enriched JD for any front line sales manager profile in the industry, owing to the scale of operatons and comprehensiveness, as supported by the role description mentioned below. Role Accountability Lead a team of NFTEs on PSA payroll comprimising of RMs, TL, RE & operations resources Effective coordination with WE function for right quality hiring, training of NFTE as per requirement, Placement of people as per skill sets/requirement of the distribution point Compliant management of PSA sites as per the Internal Audit guidelines of the organization Manage open market distribution points along with cobrand tie-ups and ensure cost viable delivery Stay abreast with competition moves and align sourcing stratgies, opening of new distribution points in accordance Ensure spread of field staff across the geography being managed in line with expansion of retail footprint and new customer acqusition Manage DSA/LG channel partners and scale them for a cost viable, profitable journey of both organization & the vendor Drive right sourcing mix in both field and tele setups focusing on new to business customer acqusition for maximised spends, growth Encourage increase of digital enablers example EKYC, VKYC, Perfois platforms for a better customer experience and smooth processing of the application Diligent controls in application processing at backend shop to ensure high conversion rates for maximised output Manage application processing TAT across levels of sales funnel to ensure faster disbursement of card to the customer Control early card attrition and keep it under desired levels of the organization Fair knowlegde to manage tele sales campaigns for high connect rates, maximised churning of data as per company policies Realtime processing, fulfilment & processing of digital-led applications for improvised customer experience Operate as per COA targets assigned and ensure productivity of team is in line Sales processes to be conducted across funnel as per said compliance norms of the organization Frequent field & location visits for F2F connect with the sourcing teams Conduct frequent skip, one-o-one sessions with NFTEs for better team connect Measures of Success Achievement Of MOU Goals New Accounts Premium Accounts Insurance Cross-Sell COA 4 MOB Attrition % Digital Sourcing % Conversion Of Leads: Inward rate % - Inward to soft approved for both No doc & With doc portfolios Stake Holder Management: Close collaboration with WE, Operations, FCU, IT & Marketing teams VOC From Partners across formats of operations Complaints resolution: Effective complaint channelizing and resolution on escalations, ensure all complaints are addressed as per agreed SLA/TAT Compliance: Ensure sales compliance guidelines @ PSA level are adhered to Technical Skills / Experience / Certifications NA Competencies critical to the role Sales Management, Team Handling, Relationship Management, Analytical skills Qualification Graduate/PG (Preferrably) from any recognized and reputed Institute Preferred Industry BFSI/Telecom/Any retail sales FMCG, CD etc.

About the company At SBI Card, the motto Make Life Simple inspires every initiative, ensuring that customer convenience is at the forefront of all that we do. We are committed to building an environment where people can thrive and create a better future for everyone. SBI Card is proud to be an equal opportunity & inclusive employer and welcome employees without any discrimination on the grounds of race, color, gender, religion, creed, disability, sexual orientation, gender identity, marital status, caste etc. SBI Card is committed to fostering an inclusive and diverse workplace where all employees are treated equally with dignity and respect which makes it a promising place to work. What s in it for YOU SBI Card truly lives by the work-life balance philosophy. We offer a robust wellness and wellbeing program to support mental and physical health of our employees Admirable work deserves to be rewarded. We have a well curated bouquet of rewards and recognition program for the employees Dynamic, Inclusive and Diverse team culture Gender Neutral Policy Inclusive Health Benefits for all - Medical Insurance, Personal Accidental, Group Term Life Insurance and Annual Health Checkup, Dental and OPD benefits Commitment to the overall development of an employee through comprehensive learning & development framework Role Purpose Area Sales Manager (ASM) in Distribution Sales vertical is responsible for sales of various SBI Card products in an assigned geography under one of the specified channels, through a large team of 50-120 NFTEs spread across geography on the defined POS and other distribution points or based at call centers on a tele sales process. The team comprises Relationship Executives (RE), Tele Sales Agents, Relationship Managers (RMs/TLs), Unit Managers and Back end team. This role of an ASM has the most enriched JD for any front line sales manager profile in the industry, owing to the scale of operatons and comprehensiveness, as supported by the role description mentioned below. Role Accountability Lead a team of NFTEs on PSA payroll comprimising of RMs, TL, RE & operations resources Effective coordination with WE function for right quality hiring, training of NFTE as per requirement, Placement of people as per skill sets/requirement of the distribution point Compliant management of PSA sites as per the Internal Audit guidelines of the organization Manage open market distribution points along with cobrand tie-ups and ensure cost viable delivery Stay abreast with competition moves and align sourcing stratgies, opening of new distribution points in accordance Ensure spread of field staff across the geography being managed in line with expansion of retail footprint and new customer acqusition Manage DSA/LG channel partners and scale them for a cost viable, profitable journey of both organization & the vendor Drive right sourcing mix in both field and tele setups focusing on new to business customer acqusition for maximised spends, growth Encourage increase of digital enablers example EKYC, VKYC, Perfois platforms for a better customer experience and smooth processing of the application Diligent controls in application processing at backend shop to ensure high conversion rates for maximised output Manage application processing TAT across levels of sales funnel to ensure faster disbursement of card to the customer Control early card attrition and keep it under desired levels of the organization Fair knowlegde to manage tele sales campaigns for high connect rates, maximised churning of data as per company policies Realtime processing, fulfilment & processing of digital-led applications for improvised customer experience Operate as per COA targets assigned and ensure productivity of team is in line Sales processes to be conducted across funnel as per said compliance norms of the organization Frequent field & location visits for F2F connect with the sourcing teams Conduct frequent skip, one-o-one sessions with NFTEs for better team connect Measures of Success Achievement Of MOU Goals New Accounts Premium Accounts Insurance Cross-Sell COA 4 MOB Attrition % Digital Sourcing % Conversion Of Leads: Inward rate % - Inward to soft approved for both No doc & With doc portfolios Stake Holder Management: Close collaboration with WE, Operations, FCU, IT & Marketing teams VOC From Partners across formats of operations Complaints resolution: Effective complaint channelizing and resolution on escalations, ensure all complaints are addressed as per agreed SLA/TAT Compliance: Ensure sales compliance guidelines @ PSA level are adhered to Technical Skills / Experience / Certifications NA Competencies critical to the role Sales Management, Team Handling, Relationship Management, Analytical skills Qualification Graduate/PG (Preferrably) from any recognized and reputed Institute Preferred Industry BFSI/Telecom/Any retail sales FMCG, CD etc.

About the company At SBI Card, the motto Make Life Simple inspires every initiative, ensuring that customer convenience is at the forefront of all that we do. We are committed to building an environment where people can thrive and create a better future for everyone. SBI Card is proud to be an equal opportunity & inclusive employer and welcome employees without any discrimination on the grounds of race, color, gender, religion, creed, disability, sexual orientation, gender identity, marital status, caste etc. SBI Card is committed to fostering an inclusive and diverse workplace where all employees are treated equally with dignity and respect which makes it a promising place to work. What s in it for YOU SBI Card truly lives by the work-life balance philosophy. We offer a robust wellness and wellbeing program to support mental and physical health of our employees Admirable work deserves to be rewarded. We have a well curated bouquet of rewards and recognition program for the employees Dynamic, Inclusive and Diverse team culture Gender Neutral Policy Inclusive Health Benefits for all - Medical Insurance, Personal Accidental, Group Term Life Insurance and Annual Health Checkup, Dental and OPD benefits Commitment to the overall development of an employee through comprehensive learning & development framework Role Purpose Area Sales Manager (ASM) in Distribution Sales vertical is responsible for sales of various SBI Card products in an assigned geography under one of the specified channels, through a large team of 50-120 NFTEs spread across geography on the defined POS and other distribution points or based at call centers on a tele sales process. The team comprises Relationship Executives (RE), Tele Sales Agents, Relationship Managers (RMs/TLs), Unit Managers and Back end team. This role of an ASM has the most enriched JD for any front line sales manager profile in the industry, owing to the scale of operatons and comprehensiveness, as supported by the role description mentioned below. Role Accountability Lead a team of NFTEs on PSA payroll comprimising of RMs, TL, RE & operations resources Effective coordination with WE function for right quality hiring, training of NFTE as per requirement, Placement of people as per skill sets/requirement of the distribution point Compliant management of PSA sites as per the Internal Audit guidelines of the organization Manage open market distribution points along with cobrand tie-ups and ensure cost viable delivery Stay abreast with competition moves and align sourcing stratgies, opening of new distribution points in accordance Ensure spread of field staff across the geography being managed in line with expansion of retail footprint and new customer acqusition Manage DSA/LG channel partners and scale them for a cost viable, profitable journey of both organization & the vendor Drive right sourcing mix in both field and tele setups focusing on new to business customer acqusition for maximised spends, growth Encourage increase of digital enablers example EKYC, VKYC, Perfois platforms for a better customer experience and smooth processing of the application Diligent controls in application processing at backend shop to ensure high conversion rates for maximised output Manage application processing TAT across levels of sales funnel to ensure faster disbursement of card to the customer Control early card attrition and keep it under desired levels of the organization Fair knowlegde to manage tele sales campaigns for high connect rates, maximised churning of data as per company policies Realtime processing, fulfilment & processing of digital-led applications for improvised customer experience Operate as per COA targets assigned and ensure productivity of team is in line Sales processes to be conducted across funnel as per said compliance norms of the organization Frequent field & location visits for F2F connect with the sourcing teams Conduct frequent skip, one-o-one sessions with NFTEs for better team connect Measures of Success Achievement Of MOU Goals New Accounts Premium Accounts Insurance Cross-Sell COA 4 MOB Attrition % Digital Sourcing % Conversion Of Leads: Inward rate % - Inward to soft approved for both No doc & With doc portfolios Stake Holder Management: Close collaboration with WE, Operations, FCU, IT & Marketing teams VOC From Partners across formats of operations Complaints resolution: Effective complaint channelizing and resolution on escalations, ensure all complaints are addressed as per agreed SLA/TAT Compliance: Ensure sales compliance guidelines @ PSA level are adhered to Technical Skills / Experience / Certifications NA Competencies critical to the role Sales Management, Team Handling, Relationship Management, Analytical skills Qualification Graduate/PG (Preferrably) from any recognized and reputed Institute Preferred Industry BFSI/Telecom/Any retail sales FMCG, CD etc.