Job
Description
Regional Manager Infinity Schools About the Role As a Regional Manager , you will be responsible for independently managing and driving business outcomes across a wider geographic region. This includes acquiring new academic institutions, retaining existing clients, executing marketing and activation strategies, and managing channel partners. You will play a key role in expanding Infinity Learn's presence, ensuring customer satisfaction, and achieving regional business goals. About Infinity Learn Infinity Learn, backed by the Sri Chaitanya Education Group, is transforming the digital learning landscape. Driven by a digital-first approach and led by industry-leading talent, we are on a mission to positively impact every learner’s life. Our products support K–12 students in building the temperament and skills necessary for test prep, including JEE, NEET, and Foundation courses. Website: https://infinitylearn.com Watch our story on Disney+ Hotstar: https://tinyurl.com/8ee8p2sv Scope of the Role Regional Customer Acquisition: Independently own and grow the customer base across multiple cities or a designated region. Customer Retention & Upsell: Maintain and grow relationships with existing clients; drive renewals and identify upselling opportunities. Channel Partner Management: Identify and manage regional channel partners who can generate business or influence sales decisions. Marketing & Activations: Plan and execute marketing campaigns, events, and academic activations across schools in the region. Receivables Management: Ensure timely collection of payments from schools and partners in line with company policy. Client Relationship Management: Build long-term relationships with key stakeholders (school owners, principals, educators) and maintain regular engagement. Cross-Functional Coordination: Liaise with internal teams (academics, operations, delivery, and marketing) to ensure smooth implementation of programs. Customer Feedback & Problem Resolution: Capture and communicate feedback from schools, resolve concerns efficiently, and maintain high satisfaction levels. Documentation & CRM: Ensure proper documentation, data entry in CRM tools, and daily reporting of activities and business status. Extensive Field Role: This is a high-energy, field-intensive role requiring frequent travel across cities and a 6-day work week. Qualifications & Experience Graduate in any discipline (MBA/PGDBM preferred but not mandatory) 4–8 years of experience in B2B sales, preferably in the education, edtech, or concept-selling space Prior experience handling multi-city or regional responsibilities is a plus Traits & Skills Self-Starter: Ability to work independently with minimal supervision Customer-First Mindset: Deep understanding of customer needs and prompt issue resolution Go-Getter Attitude: Goal-oriented and resilient in the face of rejection Quick Learner: Adapts to new environments, products, and customer needs swiftly Strong Communication: Excellent interpersonal, presentation, and negotiation skills Planning & Execution: Strong at planning field activities and following through consistently Travel Readiness: Open to extensive intra-region travel to engage with clients and partners
