Regional Manager

Job Summary

Manage the Offices as a revenue center head o Manage the Office sales targets o Ensure recruitment and development of all associates in the region o Manage customer service, training, zone regional business verticals and operations.

Key Responsibilities/ Key Deliverables

Meet targets for the Locations /Offices o Achieve revenue targets o Manage the office costs within budget o Monitor the productivity of the offices as per the GPA- Case rate, paid cases per agent, YTD appointments, BDM appointments, proactive agent retention rate, FYC, AFYP, annual mode business and persistency Track competition on products, infrastructure and initiatives Handhold, develop and supervise OHs to meet the business plan and follow growth leadership practices Develop and execute plans for growth of the agency o Complete BDM module for the region as per plan o Develop and mentor the OH to excel on his KRA with long term vision for BDM and Agent& Agency Leader Retention. o Ensure retention BDM s & Agency Leaders Formulate and implement development plans Meet training needs Communicate with them on a regular basis. o Implement reward and recognition programs for the Agent Advisors, Agency Leaders & BDM s o Ensure Capacity Utilization on Manpower Ensure that service delivery to customers is as per standards o Ensure the delivery of pre-licensing and post licensing training for Agent Advisors o Ensure that all agent advisors follow standards and are trained on it. Brand building and thought leadership aimed at achieving vision of the company Implement Growth Leadership practices in the region Measures of Success Recruitment of Top Advisors/Financial Distributors from competition Achievement of planned sales volume in the assigned territory Top Advisor Productivity & Retention Manager Retention Audit observations Quality of Business

Key Relationships (Internal / External)

Operations/HR/Product Management/Business Planning Facilities, Audit & Compliance Desired qualification and experience

Job Specifications

MBA / Post graduate with 12+ years of experience, minimum 9 years experience in Life Insurance sector Should have similar market exposure and experience in process driven, quality sales organizations Prior experience of leading zone / region in sales organization and proven sales track record Knowledge of dealing with partners, financial distributors, top advisor cohort favorable Familiarity with skills in recruitment, supervision & development of teams, strong networking prowess Ability to execute business strategies for achieving business targets and New initiatives

KEY COMPETENCIES/SKILLS REQUIRED

Ability to drive organizational change Result Orientation Effective Management and Governance of Process Strong communication skills Working with & through others; leading People Problem Solving & Decision Making Innovation Strategic Planning & Execution