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Livspace
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Regional Head - Operations

Regional Head - Operations

Livspace

8 - 12 years

25 - 35 Lacs

hyderabad

Posted:-1 days ago| Platform:

Apply

Skills Required

operations management team management logistics management last mile delivery warehouse operations logistics monitoring warehouse process compliance operations continuous improvement compliance vendor supervision project delivery customer experience

Work Mode

Work from Office

Job Type

Full Time

Job Description

As a Regional Operations Head, you will own project deliveries with successful installation of modular products (Kitchen, Wardrobe, Storages, Furniture & Decor) and essential home improvement services across a region. Own customer experience by driving predictability & efficiency of the team’s project delivery capability with a razor sharp focus on quality.

Roles and Responsibilities

Lead, motivate, train and manage Managers, Supervisors, Installation teams on a day to day basis.
Focus on improving internal and vendor efficiencies by improving quality levels, decreasing installation times and minimizing costs.
Build/Design new processes and re-engineer existing ones at city/central level to improve productivity and ensure all our processes mature to handle exponential growth and complexities.
Build governance mechanisms (implementing, monitoring & maintaining standards) to ensure process compliance at city level, establish processes that facilitates continuous improvement across all verticals.
Working with cross-functional teams and improving their impact on Last Mile Delivery by analysing and improving the data points available.

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Interior Design and Home Renovation

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Regional Head - Operations