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APM Terminals
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Regional Head of Product Management

Regional Head of Product Management

APM Terminals

15 - 20 years

20 - 25 Lacs

mumbai

Posted:2 days ago| Platform:

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Skills Required

solution sales bpo product management supply chain business planning account management budgeting freight forwarding scm logistics

Work Mode

Work from Office

Job Type

Full Time

Job Description

Actively drive customer retention, foster strategic network collaboration, optimize P&L performance, and continuously enhance product capabilities to meet customer demands and maintain a competitive edge.

Key Experience:

15+ years of total experience , with minimum 10 years in SCM or global account management .
Proven experience in managing global accounts , including contract renewals and complex negotiations .
Strong understanding of SCM products , especially Origin Consolidation , CFS operations , and freight forwarding.
Demonstrated experience in P&L ownership , budgeting, and performance tracking.
Familiarity with retail and lifestyle industries , which represent the core customer base for this role.
Strong internal or external stakeholder management experience, including collaboration with Sales, CX, and regional teams.
Ability to analyze and interpret commercial and financial data to drive decisions.
Excellent communication and leadership skills .

Key Responsibilities

Develop and execute a regional plan for retention and growth of strategic customers in IMEA

Take full ownership of the IMEA Renewals Playbook. Ensure alignment with key stakeholders including other regions, CEN, and relevant Area MDs through monthly (and ad hoc, as required) syncs to stay ahead of strategic customer renewals
Develop and execute a clear plan to accelerate the growth of Lead Logistics across countries in the region, with a focus on expanding Network-Controlled accounts
Strengthen collaboration with the global network including Global Product teams, Global Key Client Directors (KCDs), and Customer Program Directors (CPDs) to ensure alignment and knowledge sharing.
Partner with Customer Program Managers (CPMs) and CPDs to provide direction and support high-impact projects that deliver value to both customers and Maersk.
Support Product Growth Managers and Sales on strategic, locally controlled opportunities by providing guidance and expertise as needed

Driving Pl. Hygiene and Increased Profitability

Optimize our existing customer base at the time of our contract renewals or through operational continuous improvement with our CX Management community
Govern the PnL across Non-Controlled customers. Drive PnL performance for these customers by actively collaborating with CX, CPMs, P&E, FinOps teams
Own the SCM Charge Catalogue (SCC) for IMEA along with the LLP Community in the global, regional and area teams
Take lead in coordinating process and tools related to MPR and ROFO cycle.

In the driving seat for Standardization across areas

Building and monitoring the standardization roadmap to ensure we are operating business processes in the same way in different locations specifically - but not limited to CFS management and dashboard design.
Co-drive the CFS play (# of sites, locations, sizes, costs) across IMEA in collaboration with MCL & other area stakeholders as needed

Accountable for

IMEA Renewals Playbook: Retention and profitable growth of strategic LLP customers executed in the region
SCM Charge Catalogue and PnL management
Build and continuously develop a team of high performing Product Managers

Consulted about

Customers profitability
Selling MbM solutions
SCP roadmap & migrations (in liaison with the CEN BPO)
LLP Value Proposition
Team Engagement & Development

Key metrics

Shared
- Regional LLP growth
- CFS Optimization & modernization
Individual
- SSS Retention rate > 95%
- Regional LLP Profitability (EBIT)
- N3M forecast accuracy
- Standardization across Areas

Critical competencies

Strategic acumen
Well developed stakeholder management, negotiation and influencing skills.
Extensive Supply Chain and logistics network knowledge
Digital / IT understanding
Expertise within Retail & Lifestyle
Strong understanding of commercial solution sales process.

Key interdependencies

Internal stakeholders

Global MbM Product Community
ALT and Area Product Owners
Regional LLP Perform Partner
Regional and Area FBPs
KCDs and CPDs
Area CX and CPM
Regional Commercial Excellence team
Global Vertical Leads
Platform & Technology Engineers

External stakeholders:

Customers

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