Regional Dispatch Assistant / Deputy Manager (Male)

Bangalore Work Location:

The candidate should be well versed in Hindi, Kannada & English language for Bangalore Location.

Patna Work Location

Purpose of the job

Regional Dispatch Manager level shall be responsible for managing warehouse operations in coordination with selected C&F agents for their respective zones. Monitoring and reviewing C&F agents' adherence to performance standards, SLAs etc., reporting on the effectiveness of warehousing activities, along with the implementation of planned interventions shall also be critical to the role holder.

Key Responsibilities

Warehouse Management

• Ensure high levels of customer satisfaction through excellence in receiving, identifying, dispatching, and assuring the quality of goods at the warehouse in coordination with C&F agents
• Measure and report the effectiveness of warehousing activities and employee performance w.r.t. productivity, safety, hygiene, contract labour management, inventory, process adherence, storage design etc. through periodic audit at depo locations
• Monitor adherence to warehouse operational standards at the regional level; ensure productivity, quality, and customer-service standards; resolve problems if any
• Ensure no deviation in the SAP on adherence to warehouse and inventory management protocols
• Track deliveries and troubleshoot order issues with suppliers Key
• Ensure accuracy of shipments and inventory transactions on the SAP application in coordination with on ground third party employees Responsibilities
• Monitor records, documentation, and reports at the depo, share regular updates with the Lead - Dispatch and Logistics Management with respect to any variations
• Coordinate activities with factories and sales branches to ensure smooth supply chain operations
• Manage contracts for respective C&F agents ensuring the establishment of and adherence to SLAs covering all critical requirements
• Work with the legal team for the updation/renewal of contracts with C&F agents on a periodic basis based on defined evaluation criteria
• Identify areas of improvement and establish innovative systems/practices/recommend adjustments to existing work practices and policies

• Cost Management

  Assist the Lead - Dispatch and Logistics Management in the preparation of the annual budget for warehouse operations

Graduate

Experience

• Prior experience in being a part of warehousing operations for medium firms with an annual turnover of INR 200 Cr. +
• Exposure to Order Management, Logistics, C&FA contract and performance tracking, Shipment returns, Warehouse safety norms, storage design etc.
• Complete knowledge of documentation and data reporting at a warehouse, reconciliation and updation of data on the SAP.
• Knowledge of best practices in warehousing, market trends
• Demonstrated cost savings by introducing/recommending better processes /systems/technologies
  Experience

• Expert in Excel/ Data Management/ Analytical Skills (Must)