Receptionist

As a receptionist, you will be the first point of contact for visitors and clients. Your role involves managing the front office operations, managing front office administrative tasks, and ensuring a positive and welcoming experience for all guests.

Role & responsibilities: -

1. Greeting and Welcoming Visitors:

- Welcome guests and visitors in a friendly and professional manner.

- Provide information and assistance as needed.

- Manage visitor sign-in and issue visitor badges.

2. Answering and Directing Calls:

- Handle incoming phone calls and direct them to the appropriate person or department.

- Take and convey messages accurately.

3. Administrative Support:

- Perform various administrative tasks, such as sorting mail, managing emails, and maintaining office supplies.

- Schedule appointments and maintain calendars for meeting rooms and its regular upkeep.

4. Customer Service:

- Provide excellent customer service to clients, guests, and employees.

- Address inquiries and resolve issues promptly and courteously.

5. Handling Front Office Equipment:

- Operate and maintain office equipment such as the telephone system, fax machine, and photocopier.

6. Coordination with Other Departments:

- Collaborate with other departments to ensure seamless communication and coordination.

- Ability to work in team and derive positive results accordingly.

7. Maintaining a Tidy Reception Area:

- Keep the reception area clean, organized, and presentable.

- Monitor and maintain the appearance of the lobby and waiting areas.

8. Security Management:

- Monitor and control access to the premises.

- Ensure compliance with security procedures.

9. Record Keeping:

- Maintain accurate and up-to-date records of visitors and appointments.

10. Handling Couriers:

- Look after in-ward and out-ward courier services.

11. Vendor Coordination:

- Coordination with companys vendor as & when required.

Preferred candidate profile: -

- Any Graduate or Post Graduate Degree holder & additional qualifications will be a plus.

- 5 - 7 Years of experience as a Front Desk Executive or similar role.

- Strong communication and interpersonal skills.

- Proficient in using office equipment and computer software.

- Ability to handle multiple tasks and prioritize effectively.

- Exceptional English communication.

- Professional appearance and demeanor.