Receptionist / Front Office Executive

Front Office Executive at Bombay Dental Company (BDC): Job Title: Front Office ExecutiveLocation: Worli, Mumbai Employment Type: Full-time Experience: 0-2 years preferred in a healthcare/hospitality environment Reports to: Clinic Manager / Lead Dentist About Bombay Dental Company (BDC):At Bombay Dental Company, we redefine the dental experience with modern care, compassionate service, and a commitment to excellence. Located in the heart of Worli, our clinic offers state-of-the-art technology, advanced dental treatments, and a warm environment for patients of all ages. Role Overview:As the Front Office Executive, you will be the face and voice of BDC. Your role is crucial in delivering an exceptional first impression to all patients—whether in-person, over the phone, or online. You will ensure smooth day-to-day operations, patient coordination, and support the clinical team by managing the reception area efficiently. Key Responsibilities:Greet patients warmly and professionally at the reception Manage appointment scheduling and confirmations via calls, WhatsApp, and digital platforms Maintain patient records, digital forms, and registration details accurately Handle incoming calls, inquiries, and follow-ups Coordinate with doctors, hygienists, and assistants to manage patient flow Collect payments, issue receipts, and maintain daily billing logs Manage daily front desk operations, waiting area upkeep, and ensure a clean, welcoming space Assist in social media content coordination and client check-ins, if required Follow up with patients for feedback and post-treatment care reminders Maintain confidentiality and adhere to patient data privacy policies Key Skills & Qualities:Excellent communication skills (English, Hindi, Marathi preferred) Polite, warm, and confident demeanor Good organizational and multitasking abilities Tech-savvy; familiarity with dental software, WhatsApp Business, Google Calendar, etc. Attention to detail and a proactive approach Positive attitude and willingness to learn Qualifications:Graduate (any stream) Prior experience in a dental or healthcare setup preferred Basic computer skills (MS Office, Google Workspace) Working Hours:10:00 AM – 7:00 PM (including weekends with a weekly off on rotation) What We Offer:A friendly, growth-oriented work environment Training and mentorship in patient relations and dental tech systems Opportunity to be part of a leading dental brand in Mumbai Attractive compensation based on experience and performance To Apply: Email your resume to bombaydentalcompany@gmail.com with the subject line “Application – Front Office Executive at BDC”. Call on 9665999651 or whastapp on 9665999651