RCX- Urgent Hiring For International Technical Customer Support(Voice)

Name: Jobpe
Address: T-Hub, Plot No 1/C, Sy No 83/1, Raidurgam panmaktha, Knowledge City Rd, Hyderabad, Telangana, 500081, IN
Telephone: +91-83339-09630
Price range: Free

Sahasya Global Solutions

1 - 4 years

2 - 4 Lacs

Bengaluru

Posted:2 months ago| Platform:

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Skills Required

Customer Service Customer Support International Voice Process International Call Center Voice Support Outbound Calling US Process Inbound Voice Process Bpo Voice Customer Handling International BPO International Calling UK Process

Work Mode

Work from Office

Job Type

Full Time

Job Description

Urgent Opening for Technical Customer Support Representative Min 6 Months to 3 Years of Experience in International Calling Location: Bellandur,Marathalli Bengaluru Job Type: Full-Time Mode: Work from Office Working days : 5 Working Days Mode of Interview : Virtual Notice period: Immediate Joiner Only Rounds of Interview: 1. Hr Screening 2. Versant Round 3. Operations Manager round Job Description: This position involves acting as the front line of interaction with customers, providing support via phone for both inbound and outbound calls. The role also includes documenting customer issues and feedback to improve the overall customer experience. The ideal candidate should be customer-centric with strong interpersonal and communication skills. Roles and Responsibilities: Front-line customer support. International voice experience is mandatory Communication Skills Should have excellent English language skills Provide resolutions using available resources. De-escalate challenging situations. Assist customers with product information, purchases, store locations, assembly troubleshooting, incident management, repairs, warranty support, and wireless connectivity issues. Qualifications: Bachelor's degree in any field. Willing to work in night shifts & possible rotational shifts and 24/7 work schedule. A2/B1 English proficiency and typing speed of 25 WPM with 95% accuracy. Other Benefits: Medical Insurance 2 Way Transport Free Food Facility Night Shift Allowances -100/- per day ****References are Highly Appreciated**** For More Details : attach Your Cv to internalops@sahasyaglobal.com

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RCX- Urgent Hiring For International Technical Customer Support(Voice)