Quoting Specialist

Westcon-Comstor is a global leader in technology distribution. With a presence in over 70 countries, we collaborate with industry-leading vendors and resellers to drive innovation and deliver exceptional technology solutions across the globe.
As we expand our footprint in India, we're looking for a Quoting Specialist to be based in our office located in Pune. The Quote Specialist is responsible for:* Providing Quote Specialist support on all technologies and products to channel partners and internal resources.* To support customers, the other internal departments regarding components of Westcon Group quote and sales enquiries.* To ensure customer satisfaction through the timely provision of accurate information on quotes and resolution of customer concerns.* Providing 'best price' quotations to our partners, using ERP, in-house quoting tools and deal registration processes. Duties & Responsibilities:* First point of contact via phone and email for all customer quote enquiries.* Generate and provide customer quotations within agreed service level agreements with a focus on accuracy and with an attention to detail.* To maintain exceptional customer service and consistently strive to exceed customer expectations.* Educate clients on the best available solution, tools or collateral.* To escalate customer or vendor concerns promptly* Ensure up-sell opportunities are explored with customer quotations.* To proactively follow up on customer enquiries* Attend technical training on products across vendor portfolio and achieve certification requirements* Other duties as requested by immediate manager. Skills and Knowledge:* Previous experience in a Pre-Sales role would be a distinct advantage* Hardworking, self-motivated and has desire to move into Pre-Sales Consultant position* Technical knowledge of data communications and networking with preferably a Diploma/Degree.* Understands Margin and Uplift calculations and can apply accordingly* Sense of urgency and willingness to use initiative.* Strong interpersonal skills; ability to build strong relationships quickly and effectively both over the phone and face to face* Excellent administrative skills with attention to detail, proactive follow-up and efficient time management* General computer literacy* SAP user skills would be a distinct advantage* Ability to use Office programs such as MS Outlook, MS Excel, and MS Word The Quote Specialist must interact regularly with many different groups of people and must therefore exhibit a high level of professionalism and interpersonal skills at all times. If you're ready to take on a pivotal role in a fast-growing business, apply today to make your mark at Westcon-Comstor!