Quality Manager

For the quality team in the electrical panel building industry, maintaining

high standards of product quality and ensuring compliance with industry

regulations are paramount. Here are some Key Performance Indicators

(KPIs) that can help measure the performance of the quality team in this

industry:

1. Defect Rate: Measure the percentage of defective or non-conforming

electrical panels produced compared to the total number of units

manufactured. This is a fundamental KPI for assessing product

quality.

2. First-Pass Yield (FPY): Calculate the percentage of products that

pass quality inspections on the first attempt. A higher first-pass yield

indicates efficient and effective quality control processes.

3. Customer Returns: Track the number of electrical panels returned

by customers due to quality issues. Minimizing customer returns is a

key indicator of product reliability and customer satisfaction.

4. Audit Compliance: Ensure that the manufacturing processes and

electrical panels comply with industry standards and regulatory

requirements. This KPI is essential for legal and safety compliance.

5. Quality Control Cycle Time: Measure the time it takes for the

quality team to complete inspections and tests. Reducing cycle time

enhances overall production efficiency.

6. Internal Rejections: Track the number of electrical panels rejected

during the internal quality control process before reaching the

customer. This helps identify areas for improvement within the

production process.

7. Corrective and Preventive Actions (CAPA): Monitor the

effectiveness and timeliness of corrective and preventive actions

taken in response to quality issues. This KPI reflects the team's

commitment to continuous improvement.

8. Supplier Quality: Assess the quality of materials and components

received from suppliers. Collaborate with the purchase team to

ensure that suppliers meet quality standards.

9. Employee Training and Certification: Ensure that quality team

members are well-trained and certified to carry out their

responsibilities effectively. Continuous training contributes to

improved product quality.

10. Customer Satisfaction Index (CSI): Obtain feedback from

customers regarding the quality of the electrical panels. A high CSI

indicates customer satisfaction with the product quality.

11. Process Capability (Cp, Cpk): Evaluate the capability of

manufacturing processes to produce products within specified quality

limits. This KPI helps identify areas for process improvement.

12. Root Cause Analysis (RCA) Effectiveness: Measure the

efficiency of the quality team in identifying and addressing the root

causes of quality issues. This is crucial for preventing recurring

problems.

13. Documentation Accuracy: Ensure that quality-related

documentation, including inspection reports and test results, is

accurate, complete, and well-maintained.

14. Scrap and Rework Costs: Track the costs associated with

scrap and rework due to quality issues. Minimizing these costs is

essential for cost-effective production.

15. Zero-Defect Initiative: Monitor progress toward achieving a

zero-defect culture by encouraging continuous improvement and

error prevention.

Regularly reviewing these KPIs can help the quality team identify areas for

improvement, implement corrective actions, and contribute to the overall

success of the electrical panel building business. Adjust the KPIs based on

the specific goals and challenges faced by your organization.

Job Types: Full-time, Permanent

Pay: ₹50,000.00 - ₹60,000.00 per month

Benefits:

• Health insurance
• Paid sick time
• Paid time off

Schedule:

• Day shift

Work Location: In person