Quality Manager

Key Responsibilities

1. Quality Management System (QMS) Implementation

• Establish, implement, and maintain the Quality Management System as per applicable standards (ISO / IATF / customer-specific requirements).
• Ensure effective deployment of quality policies, procedures, and SOPs across all departments.
• Lead gap analysis and implement corrective actions for system improvements.

2. Internal & External Audits

• Plan, organize, and lead internal audits as per audit calendar.
• Coordinate external audits (certification body, customer audits, surveillance audits).
• Ensure timely closure of audit findings through CAPA (Corrective & Preventive Actions).

3. Documentation & Process Control

• Maintain and control all QMS documents, manuals, procedures, and records.
• Review and approve updates to SOPs, work instructions, and quality documentation.
• Ensure version control and compliance with documentation standards.

4. Quality Improvement & Compliance

• Monitor key quality KPIs and drive continuous improvement initiatives.
• Implement root cause analysis (RCA), problem-solving tools (5 Why, Fishbone, FMEA).
• Work closely with production, engineering, and supply chain teams for process improvements.

5. Training & Awareness

• Conduct QMS awareness sessions and training for employees.
• Build quality culture across the organization through regular communication and workshops.

6. Supplier & Customer Management

• Support supplier qualification, audits, and evaluation.
• Address customer complaints and ensure effective resolution through CAPA.
• Maintain strong customer relationships on quality matters.

7. Management Review

• Prepare data and reports for Management Review Meetings (MRM).
• Track performance metrics and highlight risks, opportunities, and improvement areas.

Job Type: Full-time

Pay: Up to ₹50,000.00 per month

Work Location: In person