Quality Manager

Job Summary:

The Quality Manager is responsible for overseeing and maintaining the quality management system (QMS) within the pathology laboratory to ensure compliance with regulatory, accreditation, and internal quality standards. This role supports continuous improvement, monitors laboratory performance, and ensures adherence to quality policies and procedures in diagnostic services.

Key Responsibilities:

• Develop, implement, and maintain the Quality Management System (QMS) in line with applicable regulatory (e.g., NABL and other Compliance ) and safety standards.
• Conduct internal audits and coordinate external inspections or accreditations.
• Monitor quality indicators, analyze trends, and implement corrective and preventive actions (CAPA).
• Review and update standard operating procedures (SOPs) regularly.
• Ensure proper documentation, traceability, and record-keeping of all quality activities.
• Facilitate root cause analysis and risk assessments for non-conformities and incidents.
• Train laboratory personnel on quality processes, best practices, and regulatory updates.
• Collaborate with department heads to improve workflow efficiency, patient safety, and test accuracy.
• Lead quality review meetings and prepare quality reports for senior management.
• Ensure proper handling, storage, and validation of laboratory equipment and reagents.
• Promote a culture of continuous improvement and patient safety across the lab.

Qualifications:

• Bachelor's or Master’s degree in Medical Laboratory Technology, Microbiology, Biochemistry, or related field.
• Certification in Quality Management or equivalent (preferred).
• Minimum 4–7 years of experience in a diagnostic or pathology laboratory as quality manager.
• In-depth knowledge of ISO,NABL standards, and other applicable regulations.
• Proficient in audit procedures, quality tools, and documentation management.
• Excellent organizational, communication, and leadership skills.

Preferred Skills:

• Familiarity with Laboratory Information Systems (LIS).
• Strong problem-solving and analytical capabilities.
• Experience with process improvement methodologies.
• Ability to work collaboratively in a multidisciplinary environment.

Job Type: Full-time

Pay: ₹30,000.00 - ₹50,000.00 per month

Benefits:

• Paid time off

Work Location: In person