Posted:2 hours ago|
Platform:
Work from Office
Full Time
RCA, Quality sessions, dip checks, mock call certification, etc
Strong understanding of communication protocols, soft skills, and collection compliance
standards.
High attention to detail and a passion for improving customer experience.
Ability to manage and prioritize multiple audits in a fast-paced environment.
Comfortable giving and receiving feedback constructively.
Proficiency in using Excel, Google Sheets, dashboard, reports and presentation tools for reporting.
Competitive salary and performance bonuses
Learning and development opportunities
Dynamic work environment with a culture of feedback and continuous improvement
Bridgexcel
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