Quality Auditing Specialist

Skill required:

Designation:

Qualifications:

Years of Experience:

About Accenture

What would you do?

What are we looking for?

• Written and verbal communication
• Degree in English or a related field
• Familiarity with globally accepted style guides or client-specific guides
• Exposure to content development or instructional design environments
• Ability to adapt to dynamic schedules and shifting priorities across varied subject areas
• Problem Management
• Critical Thinking
• Minimum 6-8+ years of experience in copy editing, proofreading, or QA review of instructional materials (preferably digital formats)
• Strong command of English grammar and awareness of different English dialects
• Keen attention to detail, especially in language, structure, and formatting
• Experience working independently on quality reviews across multiple deliverables and timelines Roles and Responsibilities:
• Review final project deliverables to ensure clarity, correctness, and alignment with client-approved standards and style guides
• Ensure deliverables are free of spelling, grammatical, and punctuation errors, and meet instructional and formatting requirements, where applicable
• Check for consistency in terminology, tone, voice, and formatting across the document or module
• Ensure conciseness and minimize repetition unless explicitly required by design Quality Governance and Reporting
• Identify, categorize, and log errors using predefined error categories
• Track and report quality status for each deliverable and highlight recurring issues or risks to the QA Lead
• Maintain accurate documentation of reviews, including time tracking and reporting logs
• Contribute to dashboards or metrics reports as required by the QA Lead or Manager Client Standards and Style Compliance
• Become familiar with the client s style guide, tone, and content quality expectations
• Ensure each deliverable aligns with the agreed-upon standards for structure, language, and instructional soundness
• Flag and escalate discrepancies, unclear guidance, or evolving expectations Team Collaboration and Coaching Support
• Provide clear, actionable feedback to stakeholders and content developers
• Support the QA Lead in identifying common error patterns and barriers to quality
• Assist in the development of coaching materials, checklists, or job aids to help improve quality across the team
• Participate in mentoring initiatives or quality briefings as needed