Jobs

Interviews
Job Alerts
Tools

Upskill and Grow with AI

Mock Interview Practice interviews in realistic simulations

Coding Practice Improve your coding skills with challenges

Certification Earn certifications to validate your skills

AI Learning Get trained with AI expert sessions

Career Path AI insights for smarter career decisions

AI Job Match Score AI-Powered Job Match Against Your Resume and Optimize Your Resume

Career Tools and Resources

Resume Builder Build Professional Resume with Ease

ATS Friendliness Check Check Resume Friendliness for Applicant Tracking Systems

Auto Apply Apply to hundreds of jobs on any platform effortlessly

Co-Pilot (Chrome Extension) Your AI Assistant for Seamless Browsing Efficiency

Interview Questions Streamline interviews with ready-to-use questions

Salaries Discover market-driven salary insights across skillsets and geographies

Companies Explore leading companies actively hiring talent
For Employers

Home
>
Jobs in karnataka
>
Accenture in India
>
Quality Auditing Specialist

Quality Auditing Specialist

Accenture in India

3 - 7 years

0 Lacs

karnataka

Posted:2 days ago| Platform: Shine logo

Apply

Skills Required

quality auditing sales operations sales strategy sales messaging coaching quality compliance performance management presentation skills analytical skills interpersonal skills mobilization sop engagement strategies governance playbooks compliance framework scorecards agent performance interaction calibration verbal written communication problemsolving skills collaboration skills

Work Mode

On-site

Job Type

Full Time

Job Description

As a Quality Auditing Specialist at Accenture, you will be part of the DIS COE (Center of Excellence) team, contributing significantly to establishing solution foundation principles for strong delivery outcomes in sales operations. Your responsibilities will include creating and implementing mobilization SOP for seamless launch experiences for new deals, aligning sales strategy with client and delivery teams, crafting engagement strategies, providing capability support through sales messaging, coaching, and quality compliance leadership. Your role also involves developing and deploying governance playbooks to enhance the operational maturity of DIS deals towards reaching the auto-pilot stage. Key Responsibilities: - Play a vital role in performance management of agents by deploying the standardized Quality Sales Compliance framework - Customize the framework and best practices to fit individual program requirements and specific client needs - Develop appropriate scorecards related to sales motion, interaction composition, client compliance, and other relevant measures - Oversee the ongoing assessment, evaluation, analysis, and coaching of Agent Performance Interaction Calibration - Facilitate discussions to aid in alignment and provide constructive feedback to agents - Demonstrate excellent verbal and written communication, presentation, analytical, and problem-solving skills - Prioritize tasks, meet deadlines, and work effectively under pressure in an unstructured environment - Collaborate effectively with internal teams and clients, demonstrating high interpersonal and collaboration skills Qualifications Required: - Any Graduation Accenture, a global professional services company, offers Strategy and Consulting, Technology, and Operations services across more than 40 industries. With a workforce of 699,000 people serving clients in over 120 countries, Accenture focuses on delivering value and shared success through technology and human ingenuity. If you are looking to leverage your inside sales experience, quality auditing skills, critical thinking abilities, and client interaction expertise, this role offers a unique opportunity to contribute to the success of DIS deals and enhance operational maturity within the organization.,

More Jobs at Accenture in India

Application Developer

Ahmedabad, Gujarat, India

5 - 5 yrs

Salary: Not disclosed

GN SC&O - S&P – Business Solutions – Analyst

Hyderabad, Telangana, India

1 - 2 yrs

Salary: Not disclosed

Trust & Safety New Associate

Hyderabad, Telangana, India

Experience: Not specified

Salary: Not disclosed

Performance Engineer

Hyderabad, Telangana, India

5 - 5 yrs

Salary: Not disclosed

Application Developer

Hyderabad, Telangana, India

3 - 3 yrs

Salary: Not disclosed

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now

Accenture in India

Business Consulting and Services

Dublin 2 San Francisco

Login to

Please Verify Your Phone or Email

Confirm Action

Quality Auditing Specialist