Get alerts for new jobs matching your selected skills, preferred locations, and experience range. Manage Job Alerts
10.0 - 12.0 years
0 Lacs
bengaluru, karnataka, india
On-site
Job Description Summary Manages all Quality Assurance activities associated with the product development and product support processes in BD TCI. Ensures that all Design Control quality elements are established and documented to provide a safe and effective product that meets customer needs. Lead evolution and improvement of the product development process, policies and procedures which will enable design teams to respond rapidly to customer needs. Runs multiple projects directly while managing other quality engineering resources running separate projects. Provides leadership, quality oversight and direction, scheduling, decision-making, problem-solving and team-building capabilities. Maintains and expands QA/ QS and supervisory knowledge in areas applicable to Quality Engineering. Job Description 6. Job Responsibilities . Manages Quality Engineering staff and guides the Quality groups in BD TCI in support of product development. . Leads development, sustenance, and continual improvement of quality systems in compliance with 21 CFR 820, EUMDR, and ISO 13485 quality systems with a specific focus on the design control requirements. . Runs multiple projects directly while managing other quality engineering resources running separate projects. . Ensures compliance with all local, state, federal regulations, and BD quality policies, procedures, and practices through appropriate communication, training, and education of sound quality assurance principles. . Leads design control compliance within the phase gate product development process as specified for the business. Lead evolution and improvement of the product development process. . Leads or supports cross-functional planning, coordination, and reviews. Initiates and directs QA/ QS programs for effective introduction of new products and processes to fulfill the strategic plan. . Leads Risk Management activities for products under design authority. . Supports quality initiatives for Site issues. Work closely with Design Owner and Manufacturing sites globally to resolve customer complaint issues by identifying root causes and developing corrective actions. . Act as a role model/Change ambassador to establish Inspire Quality initiatives through close collaboration with many partners to influence and lead the Quality strategy . Analyze process and product non-conformances and implement comprehensive corrective and preventive action plans (CAPA) 7. Knowledge and Skills a. Knowledge . Bachelor's degree in mechanical engineering or related discipline. . Advanced knowledge of medical device regulations and practices (ISO 13485, 21 CFR 820, ISO 14971, EUMDR etc.), and quality assurance principles and concepts, total quality tools, continual improvement approaches, industry practices, and standards. . Advanced understanding of design control, disciplined product development processes, regulatory, and quality requirements. . Advanced leadership, motivational, and team building skills, with the ability to lead organizational change. . Advanced interpersonal skills with the ability to manage, motivate, and influence both up and down the organization. . Understanding of clinical setting and ability to understand customers quality and regulatory needs. . Entrepreneurial drive and demonstrated ability to achieve stretch goals in an innovative and fast paced environment. b. Skills . Minimum 5 years of experience in supervising technical/ quality professionals. . Minimum 10 years relevant experience in design quality, quality record documentation, quality system requirements, GMP compliance, quality auditing, and CAPA systems, including or other applicable combination of education and experience. Required Skills Optional Skills . Primary Work Location IND Bengaluru - Technology Campus Additional Locations Work Shift
Posted 2 days ago
13.0 - 20.0 years
10 - 20 Lacs
bengaluru
Work from Office
Greetings from ReSource Pro!!! Job Description: Manager, Service Delivery Manager, India Job Title - Manager, Service Delivery, Working Experience: Minimum 12+ years experience, 7+ years of experience as an Manager. Ideal candidates will have experience in: - US Healthcare - US Mortgage - US Insurance - US Process - International BPO Operation Non-voice process. Purpose of the Position: In this pivotal role, Critical leadership will be expected during this exciting and transformative time for the company a unique opportunity for the right candidate. Leading the Service Delivery team, managing conflicts, and ensuring the teams processes and tasks are carried out efficiently. Honing and leading the improvement team for delivery infrastructure. Managing finances and budget. In this role, you will lead and manage the internal delivery teams to review incidents, problems, and any other operations issues impacting the client. Drive the teams to remediate problems and provide root cause analysis as needed. In this role, you will lead and supervise Service Delivery Supervisors and a number of client teams to establish and maintain a motivated and skilled service delivery workforce; oversee the daily operations to ensure client satisfaction, work quality and efficiency, current and future business needs are met; identify and lead the department, division or company level projects to realize corporate goals and strategies. Principal Responsibilities: Responsibilities: Responsibility Area (E.g. Budgeting & Planning, Team Management, etc.) 1) Talent Inventory Manage and coach direct reports to be effective in both client management and people management. Identify, develop and retain high-potential employees by providing effective leadership, coaching, training, and performance evaluation to team members and their supervisors. Establish Delivery Processes: A key part of the role of a service delivery manager is to establish and refine delivery processes. The goal of streamlining these processes is to ensure that each client gets the same great experience from the initial stage. 2) Client Services Oversee the daily operations of each client team to ensure client satisfaction; manage email, phone or, in-person interactions with clients to maintain and enhance client relationships; execute company-wide client-related programs to ensure consistent service delivery and brand promises; Oversee on-boarding of new clients. Supervise Staff: Oversee the teams in different stages of the delivery process, even though you may not be the direct line manager. Holds all the processes and employees within these teams accountable for carrying out the required tasks and providing great customer service. 3) Business Growth Proactively seeks opportunities to improve client experience and drive business growth. Support US-based business development functions effectively in acquiring new clients and developing existing clients. Ensure all department activities comply with information security policies. Manage Customer Expectations: This role involves assessing customer feedback and improving procedures accordingly to ensure that great customer service is provided at all times. You are required to evaluate a customers experience against a set of customer satisfaction goals and criteria. Conduct research, when the scores fall below the threshold. 4) Problem Solving Resolve high-impact client issues or new situations by analyzing root cause, identifying key steps to form a plan, pulling resources and acquiring support from different departments and functions, executing and making necessary changes, and communicating effectively. 5) Managing Projects Stay well informed of corporate goals and strategies; identify and lead the department, division, or company-level projects. Lead assigned cross-function or company-wide activities and projects. 6) Employee Engagement and Budget Manages staffing level and targeted activities to accommodate a healthy balance of employee engagement, client satisfaction, and business development needs. Manages priorities and budgets to meet company, department, and team goals. The above responsibilities are not inclusive. Other responsibilities may be assigned to this job position depending on business needs. Contact Scope: Contact - HR Prashanth H | 9008042232 | WhatsApp Only | Email - Prashanth_honnachari@resourcepro.in Internal Contacts All HR & Corporate Services departments External Contacts Client contacts, all US departments Minimum Qualifications: Graduation Major N/A ReSource Pro Operational Solutions Pvt Ltd. About Us: ReSource Pro brings to the insurance industry tools, technology, and strategic services that enable profitable growth through operations excellence. Working Experience Minimum 15 years of experience, 7 years of management experience Competencies, Skills and Behaviors Manages effective performance and develops staff Build effective team relationships Communicates effectively Demonstrates functional excellence Customer-centric ReSource Pro Operational Solutions Pvt Ltd. About Us: ReSource Pro brings to the insurance industry tools, technology, and strategic services that enable profitable growth through operations excellence. Headquartered in New York , ReSource Pros global service centers address client operational needs around the clock. Recognized as an industry thought leader and listed as one of Inc. 500/5000 Fastest Growing Private Companies annually since 2009. Over 12,500+ ReSource Pro employees provide dedicated support to more than 1000+ insurance organizations , consistently achieving a 96% client retention rate for over a decade . We help you execute your most complex business objectives with solutions designed to boost performance, productivity, and profitability. Shift Timings: Regular Shift - 8:00 AM to 5:00 PM | 8:30 AM to 5:30 PM Real-Time Shift - 6:30 PM to 3:30 AM | 7:30 PM to 4:30 AM | 8:30 PM to 5:30 AM | 9:30 PM to 6:30 AM Location: 2nd, 3rd & 7th Floor, Hub 4, Karle Town Center (SEZ), Kempapura Main Road, Nagavara, Bengaluru - 560045, India Contact Scope: Contact - HR Prashanth H | 9008042232 | WhatsApp Only | Email - Prashanth_honnachari@resourcepro.in
Posted 2 days ago
1.0 - 5.0 years
0 Lacs
gorakhpur, uttar pradesh
On-site
As a Quality Analyst (QA) based in Gorakhpur, your role will involve monitoring live and recorded interactions to assess performance against quality parameters. You will provide actionable feedback to agents and team leaders, identifying patterns, errors, and areas for process improvement. It is essential to maintain updated QA scorecards, prepare performance reports, and collaborate with trainers and team leaders to address performance gaps. Additionally, you will participate in internal and external calibration sessions. Key Responsibilities: - Monitor live and recorded interactions to evaluate performance - Provide actionable feedback to agents and team leaders - Identify patterns, errors, and areas for process improvement - Maintain updated QA scorecards and document audits - Prepare QA performance reports, trend analysis, and Root Cause Analysis (RCA) - Collaborate with trainers and team leaders to address performance gaps - Participate in internal and external calibration sessions Qualification Required: - 12th Pass or Graduate in any discipline from a recognized institution - Minimum 1 year of experience in quality auditing within BPO/chat support - Proficient in written and spoken English, Hindi, or any regional languages - Familiarity with QA scorecards, CRM tools, and chat platforms - Strong analytical and observation skills with attention to detail - Must successfully clear internal language and communication assessments In this full-time, permanent role, you will need to be detail-oriented with strong analytical abilities, possess excellent communication and documentation skills, and have a sound knowledge of CSAT, SLA, and other customer service KPIs. You should be able to work independently in a fast-paced environment. Please note that the job requires in-person work at the specified location in Gorakhpur.,
Posted 3 days ago
3.0 - 8.0 years
5 - 11 Lacs
hyderabad, telangana, india
On-site
Apollo Tele health Services is looking for Quality Analyst to join our dynamic team and embark on a rewarding career journey A Quality Analyst is responsible for ensuring that the products, services, and processes of an organization meet specified quality standards Key responsibilities include: Developing and implementing quality control procedures Analyzing data to identify trends and areas for improvement Collaborating with cross-functional teams to resolve quality issues Documenting and communicating test results to stakeholders Participating in continuous improvement initiatives Requirements for this role include a strong attention to detail, experience with quality control methodologies, and excellent analytical and problem-solving skills
Posted 4 days ago
0.0 - 4.0 years
0 Lacs
navi mumbai, maharashtra
On-site
Role Overview: As a Quality Assurance Specialist intern at Equinox Labs in Navi Mumbai, you will be responsible for ensuring adherence to quality standards, conducting quality audits, implementing Good Manufacturing Practices (GMP), and managing quality control and assurance activities. Your role will also involve participating in quality management initiatives to contribute to the overall quality assurance process. Key Responsibilities: - Ensure adherence to quality standards - Conduct quality audits - Implement Good Manufacturing Practices (GMP) - Manage quality control and assurance activities - Participate in quality management initiatives Qualification Required: - Skills in Quality Assurance - Knowledge of Quality Management and Quality Auditing - Understanding of Good Manufacturing Practice (GMP) - Detail-oriented with strong analytical skills - Effective communication and teamwork abilities - Relevant education or certification in quality management or related field - Experience in the food, water, or air testing industry is a plus,
Posted 4 days ago
5.0 - 9.0 years
0 - 0 Lacs
kolkata, west bengal
On-site
As a Quality Auditor in the real estate and construction industry, you will play a crucial role in ensuring that construction projects and properties meet high-quality standards and comply with regulatory requirements. Your responsibilities will include conducting comprehensive inspections at construction sites, reviewing blueprints and building materials, and identifying any non-conformities or deviations from established practices. By preparing detailed audit reports and communicating findings effectively to stakeholders, you will contribute to the overall success of projects and support the Quality Head in managing quality assurance initiatives. Your key responsibilities will involve evaluating construction processes, verifying regulatory adherence, and implementing quality control measures to drive continuous improvement. It will be essential to stay updated on industry regulations, building codes, and quality assurance best practices, while also conducting training sessions to foster a quality-driven culture among construction teams. Your strong analytical skills, attention to detail, and problem-solving mindset will be critical in assessing data, recommending practical solutions, and proactively identifying opportunities for enhancing quality and operational efficiency. To excel in this role, you should possess proven knowledge of construction processes, materials, and relevant building codes within the real estate sector. Excellent written and verbal communication skills in English, along with relevant certifications such as ASQ or equivalent, will be advantageous. Prior experience in real estate quality auditing is a prerequisite for this position. If you are detail-oriented, proactive, and eager to contribute to a reputable developer's quality assurance team, we invite you to apply for this opportunity. Interested candidates are encouraged to submit their updated resumes. Referrals are welcome, so feel free to share potential leads or profiles. This is a full-time, permanent position requiring a minimum of 5 years of total work experience. The work location is in person. Join us in upholding quality standards and ensuring regulatory compliance in the real estate and construction sector!,
Posted 5 days ago
12.0 - 18.0 years
11 - 19 Lacs
bengaluru
Work from Office
Manager Service Delivery | ReSourcePro | Bangalore About the Role ReSource Pro is looking for a dynamic Manager Service Delivery to lead and inspire our service delivery teams in Bangalore. This pivotal leadership role comes at a transformative time for our company – offering a unique opportunity to drive operational excellence, strengthen client relationships, and shape the future of our growing business. Reporting To: Director – Service Delivery You will be responsible for leading service delivery operations, ensuring client satisfaction, driving process improvement, managing budgets, and engaging a high-performing workforce. Key Responsibilities Talent & Team Management: Coach, mentor, and build a high-performing delivery team, driving employee engagement and retention. Client Services: Oversee day-to-day client operations, ensuring exceptional service delivery and seamless onboarding. Business Growth: Partner with business development to enhance client experience and support revenue growth. Problem Solving: Resolve complex client issues, conduct root cause analysis, and implement sustainable solutions. Strategic Projects: Lead cross-functional initiatives aligned with corporate goals. Budget & Planning: Manage resources, staffing, and budgets to meet business and client needs. Qualifications Education: Bachelor’s degree (any discipline). Experience: Minimum 12 years of overall experience, including at least 7 years in people management. Strong leadership, client management, and communication skills. Proven track record of delivering operational excellence in a client-centric environment. Why Join Us? Global Impact: Be part of a 7,000+ strong workforce supporting 400+ insurance organizations worldwide. Learning & Growth: Continuous development and real-time promotions based on business needs. Recognition: Work for an award-winning company consistently recognized by ISG and Everest Group. Rewarding Career: Competitive compensation with benefits beyond base salary. About ReSource Pro Headquartered in New York, ReSource Pro delivers tools, technology, and strategic services to the insurance industry, driving profitable growth through operational excellence. Recognized on the Inc. 500/5000 Fastest Growing Private Companies list since 2009 97% client retention rate for over a decade Offices and service centers across the globe, operating 24/7 Location: Karle Town Center (SEZ), Nagavara, Bangalore, India Apply Now and be a part of a global leader transforming the insurance industry with innovation, excellence, and client-first service delivery. Email ID - Jeevan_Naik@resourcepro.in
Posted 5 days ago
3.0 - 7.0 years
0 Lacs
ajmer, rajasthan
On-site
As a Salesforce Senior QA at CRM Landing Software, you will play a crucial role in ensuring the quality of software applications meets the highest standards. Located in Ajmer or remote, you will be responsible for developing and executing test plans, performing quality audits, managing quality control processes, and ensuring compliance with the quality assurance procedures. Your expertise in Quality Assurance, Quality Control, and Quality Management will be essential in collaborating closely with developers, project managers, and stakeholders to deliver high-quality solutions across various industries. To excel in this role, you should demonstrate strong analytical and problem-solving skills, along with experience in the Salesforce platform and quality auditing. Your ability to communicate effectively, both in writing and verbally, will be key in working independently and as part of a team to drive successful project deliveries. A Bachelor's degree in Computer Science, Information Technology, or a related field is required, and experience in the software or CRM industry would be advantageous to contribute effectively to our innovative projects and client engagements. Join us at CRM Landing Software and be part of a dynamic team dedicated to pushing boundaries and empowering businesses with cutting-edge technology.,
Posted 6 days ago
2.0 - 6.0 years
0 Lacs
karnataka
On-site
At Decathlon Sports India, the purpose is to "Move people through the wonders of Sport" by transforming digitally and creating a WOW experience for users through seamless omni journeys both inside stores and online. The company is strategically transitioning its business model to grow the digital business by 3X in the next 2 years. As an Assistant Content Manager, you will be part of the digital commerce leadership team focusing on the design and upkeep of category hierarchy, attribute design of texts, images, videos & A+ content, activation of SKUs, QC checks, SEO compatibility of the catalogue and PDP, agency management, and AI in content management. Your responsibilities will include designing and managing the content strategy for the D2C website and marketplaces, identifying hygiene gaps, fixing the catalog, quality auditing for partners, cataloging for fresh products, and collaborating with Indian sports ecosystem leaders and digital category teams. You will work with relevant stakeholders in France to ensure best-in-class content for customers and set up a consistent process for products to go live post-checks. Innovating the catalogue structure with AI, lifestyle, and SEO elements, and demonstrating success through metrics and ROI analysis will be essential. Key Responsibilities: - Developing and implementing content strategy for the D2C website and marketplaces in alignment with leadership teams - Establishing processes, prioritizing key action items, and monitoring success metrics - Leading thought initiatives to incorporate AI in content - Collaborating with Indian and Global teams to implement best practices in content management - Managing content agencies by identifying, setting charters, and overseeing operations Qualifications: - Master's degree - 2-4 years of demonstrated expertise in content & catalogue management, preferably in D2C or ecommerce - Strong ability to work with cross-functional teams and deliver within timelines - Excellent communication skills with the capability to create visualizations and present to leadership teams Location: Anubhava, Chikkajala, Decathlon - Bangalore This role requires 4 days of work from the office.,
Posted 6 days ago
4.0 - 16.0 years
0 - 0 Lacs
noida, uttar pradesh
On-site
You are looking for a Quality Analyst with experience in the Insurance background. The ideal candidate should possess the following skillsets: - Quality Analyst - Performing ATA Reports - Preparing Dashboards - Voice+Chat Audits - Change Request - Problem Tickets - Service Requests The job location for this position is Noida. It is important to note that the candidate should be flexible to work night shifts and from the office. Experience and Salary ranges are as follows: - 3.6 Years to 8 Years (Quality Analyst): 5.50LPA - 7.50LPA + Variables - 10 Years to 16 Years (Quality Analyst Lead): 11LPA - 17LPA fixed + Variables Qualifications required for this position include any graduate and postgraduate degree. The key skills we are looking for in a candidate are: - Quality Assurance (QA) - Quality Auditing - Adaptable and flexible - Agility for quick learning - Written and verbal communication - Collaboration and interpersonal skills - Ability to work well in a team - Proficiency in Microsoft Excel and Microsoft PowerPoint As a Quality Analyst, your responsibilities will include: - Analysis and solving of moderately complex problems - Creating new solutions, leveraging existing methods, and adapting procedures - Understanding the strategic direction set by senior management - Interacting with direct supervisors, peers, and management levels - Making decisions that impact the team - Receiving guidance on determining methods and procedures for new assignments Interested applicants can reach out to the provided contact number and share their CV with Asha G at asha.g@inspirationmanpower.co.in.,
Posted 6 days ago
3.0 - 8.0 years
5 - 15 Lacs
noida
Work from Office
Job Description : Quality control is a process by which entities review the quality of all factors involved production Audit and manage effective implementation and delivery of functional processes within operations to mitigate risk. audit/validate current control effectiveness and drive improvements wherever required. Role & responsibilities In this role you are required to audit calls and do analysis and solving of moderately complex problems May create new solutions, leveraging and, where needed, adapting existing methods and procedures The person would require understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor Preferred candidate profile Quality analyst with call auditing experience in the insurance domain
Posted 6 days ago
15.0 - 20.0 years
20 - 25 Lacs
chennai
Work from Office
Job Title: Quality Manager Auto Component Manufacturing - Chennai Job Overview: We are seeking a seasoned Quality Manager to lead and elevate the quality assurance function within our automotive component manufacturing operations. This role is pivotal in ensuring product compliance with industry standards, customer specifications, and regulatory requirements. The ideal candidate will drive continuous improvement, manage supplier quality, and foster a culture of excellence across the organization. Key Responsibilities: Quality Systems & Compliance Implement and sustain quality management systems aligned with IATF 16949, ISO 9001, and other applicable standards. Lead internal audits and coordinate third-party certification audits. Ensure adherence to APQP, PPAP, FMEA, Control Plans, and SPC protocols. Inspection & Testing Oversee incoming, in-process, and final inspections of automotive components. Validate first-piece inspections and job-order audits. Manage metrology, calibration systems, and ensure equipment accuracy. Customer & Supplier Interface Address customer complaints using structured problem-solving tools such as 8D, 5 Why, and Root Cause Analysis. Maintain quality documentation and manage OEM portals. Collaborate with suppliers for PPAP submissions and incoming quality control. Continuous Improvement Lead Lean Six Sigma initiatives to reduce defects and enhance process capability. Monitor and report key quality metrics including PPM, COPQ, and warranty claims. Promote correct at source and implement error-proofing (poka-yoke) strategies. Team Leadership Supervise and mentor Quality Engineers and Technicians. Conduct training sessions on quality tools, standards, and problem-solving methodologies. Cultivate a culture of quality ownership across all departments. Skills & Attributes: Bachelors degree in Mechanical, Automobile, or Industrial Engineering. Total 15 Years, Minimum 7 years of experience in automotive component manufacturing. Certified Lead Auditor for IATF 16949 (preferred). Proficient in quality tools: FMEA, MSA, SPC, 8D, 5 Why, Fishbone Diagram.
Posted 6 days ago
1.0 - 2.0 years
2 - 3 Lacs
bengaluru
Work from Office
Designation: Call Quality Analyst Job Location: Koramangala, Bangalore Number of Openings: 10 Employment Type: Full-time, Permanent Qualification: 12th / Undergraduate / Graduate Experience: 1 to 2 years of experience in Voice Call Quality Auditing within a BPO (HIGHLY PREFERRED), or 2 to 3 years of call handling (inbound or outbound) experience in a call center Industry/Experience Specification: Previous experience as a Call Quality Auditor preferred Job Role: As a Call Quality Analyst, you will be responsible for monitoring and evaluating customer service calls performed by agents. You will conduct detailed call quality audits, apply Root Cause Analysis (RCA), utilize 7QC tools, perform ACPT (Agent, Customer, Process, Technology) Analysis, and provide constructive feedback to agents aligned with client requirements.We are seeking candidates who have at least 1 year of prior experience in Call Quality Auditing within a BPO (mandatory). Alternatively, experienced Customer Care Executives with strong call handling backgrounds and a good understanding of quality auditing are also encouraged to apply. Job Responsbilities: 01) Fixed Day Shift: The process has fixed day shift timings. 02) Call Monitoring/Auditing: Conduct thorough call monitoring/auditing for the calls handled by the customer care agents and share the detailed feedback of monitored calls. 03) Parameter Evaluation: Assess calls for accuracy, professionalism, and resolution effectiveness, delivering actionable insights for improvement. 04) Monitor KPIs such as CSAT, First Call Resolution (FCR), and Average Handling Time (AHT). 05) KPI Monitoring: Track critical performance metrics such as Customer Satisfaction (CSAT), First Call Resolution (FCR), and Average Handling Time (AHT). 06) Scoring and Documentation: Accurately Fill out call auditing forms by scoring all relevant parameters. 07) 7QC Tools Proficiency: Utilize 7QC tools like Pareto charts and histograms effectively for quality analysis. 08) Root Cause Analysis (RCA) & ACPT Analysis: Perform in-depth Root Cause Analysis and ACPT (Agent, Customer, Process, and Technology) Analysis to identify to identify the cause of customer dissatisfaction on the call. 09) Fatal and Non-Fatal Errors: Have good knowledge of fatal and non-fatal errors/parameters for the monitored calls. 10) Call Calibration Sessions: Actively participate in joint call calibration sessions to ensure consistency in quality assessments. 11) Understand and gauge the communication level and professionalism level of the agent on the call while auditing. 12) Coordinate and facilitate call calibration sessions for agent whenever required. 13) Mentor junior auditors to enhance team performance and quality standards. Required Key Skills / Desired Experience: 01) Educational Qualification: 12th Pass, Undergraduate, or Graduate candidates are eligible. 02) Work Experience: 1 to 2 years of experience in Voice Call Quality Auditing within a BPO (HIGHLY PREFERRED), or 2 to 3 years of call handling (inbound or outbound) experience in a call center. 03) Proficiency in call auditing tools (e.g., NICE, Verint) and MS Office (Excel, PowerPoint). 04) Notice Period: Candidates who can join immediately or in 7 to 10 or 15 days would be considered favorably. 05) Communication and Languages: Candidate must have good communication in both English & Hindi along with one of the regional languages like Kannada, Tamil, Malayalam, Telugu, Marathi, Bengali, Gujarati, etc. 06) Able to multitask, prioritize, and manage time efficiently. 07) Ability to flourish with minimal guidance, and be proactive. 08) Strong analytical, communication, and mentoring skills.
Posted 6 days ago
2.0 - 6.0 years
0 Lacs
rajkot, gujarat
On-site
As a QC Specialist at ANP METAL CAST in Rajkot, you will oversee quality control, quality assurance, quality management, Good Manufacturing Practice (GMP), and quality auditing on a daily basis. Your role as a full-time on-site employee will be pivotal in ensuring the adherence to high quality standards and procedures. To excel in this role, you should possess experience in Quality Control and Quality Assurance, along with a strong understanding of Quality Management and Good Manufacturing Practice (GMP). Your skills in Quality Auditing will be essential in evaluating processes and identifying areas for improvement. Attention to detail and analytical skills are crucial attributes for this position, as you will be responsible for maintaining the quality standards set by the company. Effective communication and teamwork skills are also key to collaborate with various stakeholders and ensure a seamless quality control process. While not mandatory, a Quality Control certification would be beneficial. Additionally, holding a Bachelor's degree in a relevant field will provide you with the necessary foundation to succeed in this role. Join our team at ANP METAL CAST and contribute to our commitment to delivering high-quality products through effective quality control practices.,
Posted 1 week ago
3.0 - 8.0 years
0 Lacs
hyderabad, telangana
On-site
You will be joining Pellets Pharma Limited (PPL), a leading pharmaceutical company in India established in 2002. PPL specializes in sustained and modified release pellets utilizing innovative drug delivery systems. The company's focus is on delivering efficient, safe, and high-quality products to its customers. PPL's advanced manufacturing facility adheres to EUGMP guidelines and has received approvals from regulatory bodies such as WHO GMP and CDSCO. By prioritizing research and development and ensuring compliance with GMP and environmental standards, PPL exports its top-notch medicines worldwide, aiming to enhance customer service and foster beneficial business partnerships. In this full-time on-site role based in Hyderabad, you will be responsible for Quality Control operations, requiring 3 - 8 years of experience in the field. Your duties will include overseeing daily quality control activities, ensuring adherence to Good Manufacturing Practices (GMP), conducting quality audits, and managing quality assurance and management systems. Collaboration with various departments will be essential to uphold product quality standards and ensure regulatory compliance. To excel in this role, you should possess expertise in Quality Control, Quality Assurance, and Quality Management. Familiarity with Good Manufacturing Practice (GMP) and Quality Auditing is crucial, along with a solid grasp of regulatory requirements and compliance standards. Strong analytical and problem-solving skills are essential, as well as the ability to work effectively within a team environment. A Bachelor's degree in Pharmacy, Chemistry, or a related field is required, while prior experience in the pharmaceutical industry would be advantageous.,
Posted 1 week ago
3.0 - 7.0 years
0 Lacs
hosur, tamil nadu
On-site
As a Quality professional at Sri Venkateshwara Techprints Pvt Ltd, you will play a crucial role in ensuring the quality standards of our printing and packaging solutions. Your responsibilities will include conducting quality control and assurance activities, performing quality audits, and facilitating effective communication on quality standards within the organization. Located in Tamil Nadu, India, this full-time on-site position requires individuals with strong analytical skills and expertise in quality control. You should have experience in quality auditing, excellent communication skills, and a solid understanding of Quality Assurance principles. The ability to work collaboratively in a team environment, attention to detail, and effective problem-solving abilities are essential for success in this role. If you possess certifications in quality management, it would be considered a valuable asset. Join us in upholding our company's culture of excellence and integrity by ensuring the highest quality standards in our manufacturing of mono cartons and corrugated boxes.,
Posted 1 week ago
5.0 - 9.0 years
0 Lacs
karnataka
On-site
As a Quality Manager, your primary responsibility will be to develop, implement, and maintain a robust Quality Management System (QMS) to ensure compliance with regulatory standards and industry best practices. You will establish quality policies, procedures, and documentation to govern all aspects of quality assurance and control. In addition, you will lead and manage the quality assurance team, providing guidance and support to ensure effective execution of quality assurance activities. You will be responsible for conducting internal and external audits, inspections, and assessments to verify compliance with quality standards, regulations, and customer requirements. Addressing audit findings, implementing corrective and preventive actions (CAPA), and ensuring timely resolution of quality issues will be crucial aspects of your role. Driving continuous improvement initiatives to enhance product/service quality, increase efficiency, and reduce defects or non-conformities will also be part of your responsibilities. You will utilize quality tools and methodologies such as Lean Six Sigma to identify root causes, analyze data, and implement process improvements. Collaboration with cross-functional teams, including production, engineering, supply chain, and customer service, will be essential to address quality-related challenges, improve processes, and achieve quality objectives. You will facilitate communication and coordination among departments to ensure alignment with quality goals and initiatives. Analyzing quality data, customer complaints, supplier complaints, and in-house complaints using QC tools will be a key part of your role. You will also analyze quality metrics, trends, and performance indicators to monitor quality performance, identify areas for improvement, and make data-driven decisions. Preparing and presenting quality reports, dashboards, and presentations to senior management and stakeholders will be necessary. Staying updated on regulatory requirements, standards, and industry trends related to quality assurance and compliance will be essential. Ensuring adherence to regulatory guidelines, standards, and certifications applicable to the organization's products or services will also be a critical aspect of your job. Preferred skills for this role include knowledge in product and assembly processes of plastic, rubber, and metal parts, an overview of automotive parts, ability to understand customer requirements, familiarity with PPAP process and documentation, and proficiency in addressing internal and customer complaints using Q tools. Ability to conduct supplier audits is also a preferred skill for this position.,
Posted 1 week ago
1.0 - 5.0 years
0 Lacs
uttar pradesh
On-site
The role requires you to be responsible for checking the quality of raw materials received at the sites according to the specified standards and maintaining consistent quality raw materials in the stockyard to prevent the use of substandard materials. You will be coordinating with the material procurement department to ensure the procurement of quality materials. Additionally, your responsibilities will include supervising and overseeing the analysis, inspection, design, and testing processes to maintain the highest standards of product quality. You will be responsible for setting and implementing testing and inspection schedules, ensuring compliance with set dates and procedures, and conducting concrete mix design tasks. It is essential for you to maintain the quality manual and ensure that all employees are aware of the importance of quality and the adopted standards. You will be required to conduct quality auditing efforts to ensure compliance with QCI audits and address any quality complaints received from customers. Developing a safety culture as per company standards will also be part of your responsibilities. Having knowledge in construction materials such as cement, concrete, aggregates, chemical and mineral admixture, additives, etc., along with excellent knowledge of relevant IS codes is necessary for this role. Moreover, you will be responsible for maintaining quality records. This is a full-time position with a day shift schedule. The ideal candidate should have a total of 1 year of work experience. The work location will be in person at Ecotech 3, Plot 13A, Greater Noida.,
Posted 1 week ago
4.0 - 12.0 years
0 Lacs
chennai, tamil nadu, india
On-site
Overview - Sr. Executive - Quality - Surgery Quality auditing CPC certification. Post CPC certification completion date, there should be 3+ years of coding experience Specialty worked: IVR - Mandatory (Must be dealt with complex level IVR coding, cardio vascular surgery and General surgery) Good communication, flexibility reliability Qualifications: Life science/Paramedical Degree CPC/CPMA Computer skill sets Experience: 4 years to 12 years experience in Medical coding IVR and General surgery W orking in Quality team is an added advantage. Communication: Strong written (documentation) and oral communication skills Working Hours: 40 hours per week as Full time employee Shift time: 08:00AM TO 05:00PM IST Weekends Off Telecommuter/Internet requirements, if applicable: High Speed internet connection at home, must be broadband Must understand and adhere with telecommuter policy Responsibilities and Essential Functions: QC check Follow every aspect of SOP without fail Complete received Audits with Quality To achieve Quality and production target Follow project related protocols and instructions Escalate issues, identify trends... Update all the logs like productivity, Clarification log, and any other logs applicable on a daily basis. Check with Manager /TL in case of clarifications All emails from Manager should be answered promptly without fail Problem solving skill sets Ensure compliance of entire team for HIPAA,OIG
Posted 1 week ago
2.0 - 6.0 years
0 Lacs
jodhpur, rajasthan
On-site
The role of Quality Checker for Furniture at Priti International Ltd. in Jodhpur is a full-time, on-site position where your primary responsibility will be to inspect and verify the quality of furniture products. Your daily tasks will involve conducting quality audits, ensuring compliance with quality standards, identifying defects, and maintaining detailed quality reports. Collaboration with the production team is essential in implementing quality control processes and enhancing product quality. To excel in this role, you should possess strong analytical skills to accurately assess quality issues and a solid understanding of quality control techniques and management principles. Proficiency in quality auditing and assurance procedures is crucial, along with exceptional attention to detail and keen observational skills. Effective communication and interpersonal abilities are essential as you will work closely with various teams. The role requires both independent work and teamwork capabilities. While experience in the furniture industry is advantageous, it is not mandatory. However, a Bachelor's degree in quality management, engineering, or a related field is preferred to ensure a foundational understanding of quality practices. Join us at Priti International Ltd. and contribute to maintaining high-quality standards in our furniture products.,
Posted 1 week ago
2.0 - 6.0 years
0 Lacs
tamil nadu
On-site
You will be working as a Production & Quality Technician Footwear at Mahesh Value Products Private Limited on a full-time on-site basis at the Ambur location. Your main responsibilities will include conducting day-to-day quality control, utilizing analytical skills, managing quality auditing and assurance, and overseeing quality management tasks specifically related to footwear production. To excel in this role, you should possess strong Quality Control and Quality Management skills, have a keen eye for detail, and the ability to solve problems efficiently. Previous experience in Quality Auditing and Quality Assurance is required, along with the capability to work effectively in a fast-paced environment. Excellent communication and teamwork skills are essential for this position. While not mandatory, knowledge of footwear production processes would be advantageous. Ideally, you should hold a degree in Quality Management, Industrial Engineering, or a related field. Join us in our mission to deliver high-quality products that positively impact our customers" lives and have a lasting presence in the market.,
Posted 1 week ago
2.0 - 6.0 years
0 Lacs
hyderabad, telangana
On-site
As a Quality Specialist at Goldmansachs in Hyderabad, you will play a vital role in ensuring high standards of quality across the organization. Your responsibilities will include quality control, quality auditing, quality assurance, and maintaining effective communication with different teams. To excel in this role, you should possess strong analytical skills to identify areas for quality improvement. Your expertise in quality control and quality auditing will be essential in maintaining the desired level of quality standards. Excellent communication skills are crucial for collaborating effectively with various teams and stakeholders. Attention to detail and exceptional problem-solving abilities are key traits that you should bring to this role. Your experience in the financial services industry would be advantageous, although not mandatory. By leveraging your skills and experience, you will contribute significantly to upholding the quality standards at Goldmansachs. If you are passionate about ensuring quality excellence and thrive in a dynamic work environment, we encourage you to apply for this full-time on-site role as a Quality Specialist at Goldmansachs in Hyderabad.,
Posted 1 week ago
2.0 - 4.0 years
6 - 8 Lacs
pune
Work from Office
Role Overview: We are seeking a detail-oriented and analytical Quality Analyst to ensure the highest standards in both call quality monitoring and data quality auditing across multiple departments. The role involves auditing Appointment Generation (AG) calls for performance, compliance, and professionalism, as well as verifying the accuracy, consistency, and completeness of data from the CDQA and other teams. This position is critical in maintaining operational efficiency, data integrity, and client satisfaction. Key Responsibilities: Call Quality Audits Appointment Generation (AG) Team: Monitor live and recorded AG calls to evaluate agent performance in accuracy, professionalism, communication skills, and adherence to scripts and compliance guidelines. Identify gaps in call handling and recommend actionable improvements to boost conversions and client satisfaction. Data Quality Audits CDQA & Other Departments: Conduct thorough reviews of datasets to ensure accuracy, completeness, and alignment with company and client requirements. Detect and document errors, inconsistencies, and duplicates; coordinate with relevant teams for prompt corrections. Quality Processes & Documentation: Develop and maintain quality audit checklists, templates, and scoring parameters for both call and data audits. Maintain audit records, prepare detailed reports, and track recurring issues to support long-term process enhancements. Feedback & Continuous Improvement: Provide constructive feedback to agents and team members, highlighting strengths and areas for improvement. Collaborate with team leads, trainers, and managers to address recurring quality gaps through targeted coaching or process adjustments. Requirements: Bachelors degree or equivalent experience. 1-3 years of experience in Quality Analysis, preferably in call monitoring and/or data auditing. Strong analytical and problem-solving skills with exceptional attention to detail. Proficiency with call monitoring tools, CRM systems, and data management platforms. Excellent verbal and written communication skills. Ability to work independently, manage multiple audits, and meet deadlines. Why Join Us? Be part of a fast-growing B2B marketing leader with global clientele. Work in a collaborative, high-performance environment that values precision and excellence. Opportunities for professional growth and skill development.
Posted 1 week ago
2.0 - 6.0 years
0 Lacs
haryana
On-site
As a Selenium QA - Python at Nitro Commerce, you will be responsible for conducting quality control, assurance, and management tasks using Selenium and Python on a daily basis. This full-time on-site role in Gurugram offers you the opportunity to showcase your Quality Control, Quality Assurance, and Quality Management skills. Your expertise in Selenium and Python will be crucial in ensuring the high standards of our AI tools for India's e-commerce market. To excel in this role, you must have a strong attention to detail and analytical skills. Experience with Good Manufacturing Practice (GMP) and Quality Auditing will be advantageous in delivering top-notch MarTech solutions. Collaboration is key at Nitro Commerce, so your ability to work effectively in a team environment will be highly valued. While a background in the e-commerce or technology industry is a plus, what truly matters is your passion for leveraging AI-powered solutions to enhance marketing strategies and drive conversions for D2C brands. If you hold a Bachelor's degree in Computer Science, Engineering, or a related field, and are eager to contribute to the growth and success of Nitro Commerce, we invite you to join our dynamic team in revolutionizing the e-commerce landscape.,
Posted 1 week ago
2.0 - 6.0 years
0 Lacs
pune, maharashtra
On-site
You will be working as a Quality Assurance Quality Control professional at Emcure Pharma Limited Hinjwadi Pune, a biotechnology company located in Pune, Maharashtra, India. Your role will be full-time on-site and will involve tasks related to Quality Control, Quality Assurance, Quality Management, Good Manufacturing Practice (GMP), and Quality Auditing. To excel in this role, you should possess skills in Quality Control and Quality Assurance, along with experience in Quality Management and Good Manufacturing Practice (GMP). Additionally, having experience in Quality Auditing, strong attention to detail and analytical skills, knowledge of regulatory requirements and quality standards, as well as excellent communication and organizational skills will be beneficial. The ideal candidate will hold a Bachelor's degree in a related field such as Chemistry, Biology, or Pharmacy.,
Posted 1 week ago
Upload Resume
Drag or click to upload
Your data is secure with us, protected by advanced encryption.
Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.
We have sent an OTP to your contact. Please enter it below to verify.
Accenture
73564 Jobs | Dublin
Wipro
27625 Jobs | Bengaluru
Accenture in India
22690 Jobs | Dublin 2
EY
20638 Jobs | London
Uplers
15021 Jobs | Ahmedabad
Bajaj Finserv
14304 Jobs |
IBM
14148 Jobs | Armonk
Accenture services Pvt Ltd
13138 Jobs |
Capgemini
12942 Jobs | Paris,France
Amazon.com
12683 Jobs |