Quality Assurance Analyst

Objectives of this role

• Interpret, build upon, and comply with company quality assurance standards
• Maintain complaint and nonconformance processing through records and tracking systems, including root-cause analysis and corrective actions
• Document quality assurance activities with internal reporting and audits
• Develop improved standards for production and design, and create testing protocols for implementation across all service lines
• Identify training needs and take action to ensure companywide compliance
• Pursue continuing education in new solutions, technologies, and skills

Responsibilities

• Plan, execute, and oversee product inspection and testing for quality and conformance to specifications and deliverables
• Assist operations by tracking, documenting, and reporting quality levels as well as CSR, environmental, and health and safety KPIs
• Investigate reports of product quality issues and ensure resolution in accordance with company guidelines and regulatory requirements
• Develop or update procedures for capture, investigation, and documentation of product complaints
• Monitor risk-management procedures, maintain problem logs, and report issues to managers and product developers
• Provide training and support to quality assurance team members that covers systems, policies, procedures, and core processes

Required skills and qualifications

• Deep knowledge of quality assurance terminology, methods, and tools
• Superb computer skills, including database management
• Excellent analytical, problem-solving, and decision-making skills
• Proficiency in best practices for testing, version control, and defect management
• Professional certification, such as Six Sigma, CQE, or CQA

Preferred skills and qualifications

• Bachelor’s degree (or equivalent) in relevant field
• Understanding of agile/scrum methodology and how QA functions within it
• Fluency in more than one language

Job Types: Full-time, Permanent

Pay: ₹35,000.00 - ₹50,000.00 per month

Benefits:

• Health insurance
• Provident Fund

Experience:

• Quality assurance: 5 years (Preferred)
• Pharma Industry: 5 years (Preferred)
• Microsoft Excel: 5 years (Preferred)
• Quality control: 5 years (Preferred)

Work Location: In person