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Quality Assurance Analyst

3 - 8 years

3 - 6 Lacs

Bengaluru

Posted:2 months ago| Platform: Naukri logo

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Skills Required

quality analyst Quality Assurance Analyst Root Cause Analysis BPO six sigma QC Tools call audit Pareto chart 7Qc Calibration call center BQ QA Call Monitoring Quality Monitoring risk and compliance Feedback Call Calibration team lead quality sympathy quality tools

Work Mode

Work from Office

Job Type

Full Time

Job Description

Min 3 years exp in BPO Industry Min 1 year as Quality Analyst Exp into E-commerce account will be added advantage Knowledge of TNA/ TNI/BQ management /Quartile management /Call Quality Analysis /Performance improvement 6 days working CTC upto 5 LPA

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Trove Consulting
Trove Consulting
www.trove-consulting.com

Consulting

Innovation City

50-100 Employees

68 Jobs

    Key People

  • Alice Smith

    CEO & Founder

  • Bob Johnson

    Chief Operating Officer

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