Quality and Process Excellence Head L1

Wipro

8 - 13 years

18 - 22 Lacs

hyderabad

Posted:1 day ago| Platform:

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Skills Required

project management process excellence program management transition management digital transformation operations management stakeholder management business transformation process improvement operational excellence agile change management

Work Mode

Work from Office

Job Type

Full Time

Job Description

Roles and Responsibility

Develop and implement effective process quality control measures to ensure high standards of service delivery.
Lead cross-functional teams to identify areas for improvement and implement changes to enhance process efficiency.
Design and execute quality assurance processes to mitigate risks and improve customer satisfaction.
Analyze data and metrics to measure process performance and identify trends for improvement.
Collaborate with stakeholders to develop and implement process improvements that drive business growth.
Ensure compliance with industry regulations and company policies.

Job Requirements

Proven experience in process quality management with a strong understanding of recruitment and staffing principles.
Excellent leadership and communication skills, with the ability to motivate and guide teams.
Strong analytical and problem-solving skills, with the ability to interpret data and make informed decisions.
Ability to work in a fast-paced environment and adapt to changing priorities.
Strong attention to detail and commitment to delivering high-quality results.
Experience with process improvement methodologies and tools.

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