Jobs

Interviews
Job Alerts
Tools

Upskill and Grow with AI

Mock Interview Practice interviews in realistic simulations

Coding Practice Improve your coding skills with challenges

Certification Earn certifications to validate your skills

AI Learning Get trained with AI expert sessions

Career Path AI insights for smarter career decisions

AI Job Match Score AI-Powered Job Match Against Your Resume and Optimize Your Resume

Career Tools and Resources

Resume Builder Build Professional Resume with Ease

ATS Friendliness Check Check Resume Friendliness for Applicant Tracking Systems

Auto Apply Apply to hundreds of jobs on any platform effortlessly

Co-Pilot (Chrome Extension) Your AI Assistant for Seamless Browsing Efficiency

Interview Questions Streamline interviews with ready-to-use questions

Salaries Discover market-driven salary insights across skillsets and geographies

Companies Explore leading companies actively hiring talent
For Employers

Jobs

Interviews

Quality Analyst

Solstice Veridian Services

0 years

0 Lacs

Mohali district India

Posted:1 month ago| Platform:

Apply

Skills Required

audit compliance service reports support audits management training communication excel reporting

Work Mode

On-site

Job Type

Full Time

Job Description

Location: SVS Oﬃce, Phase 8, Mohali (Punjab)

Shift : 3:00 PM – 11:00 PM India Time (Afternoon Shift)

Experience: Quality Audit (BPO/Voice Process preferred)

We’re looking for a detail-oriented Quality Auditor to help ensure process compliance and enhance

service quality.

Key Responsibilities:

Audit voice calls to ensure adherence to quality standards and client requirements.
Prepare audit reports and provide actionable feedback to improve agent performance.
Collaborate with teams for continuous quality improvement.
Support internal audits and compliance with quality management systems (QMS).
Identify gaps, recommend process improvements, and assist with training needs.

Candidate Profile:

Experience in Quality Audit for BPO voice processes (travel/ ticketing experience is a
plus)
Strong analytical, communication, and process-driven skills.
Proficient in MS Excel and quality reporting tools.
Ability to work independently in a 3 PM – 11 PM shift.
Customer-centric with ethical work practices.

Apply here or send your resume to rashveen.hr@solsticeveridian.com.

More Jobs at Solstice Veridian Services

Quality Assurance Auditor

Mohali district, India

Experience: Not specified

Salary: Not disclosed

International Travel Sales Consultant

Mohali

1.0 - 1.0 yrs

INR 3 - 3 Lacs

International Travel Sales Consultant

Mohali, Punjab

Experience: Not specified

Salary: Not disclosed

Travel Consultant

Chandigarh, Chandigarh, India

1.0 - 1.0 yrs

Salary: Not disclosed

Quality Analyst

Mohali district, India

Experience: Not specified

Salary: Not disclosed

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.